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Dell EMC PowerEdge Rack Servers Room for Improvement

Group IT Manager at a manufacturing company with 1,001-5,000 employees

The company needs to invest in more marketing exposure. Users need to know that Dell servers compete with HP Servers. in the region, the Middle East, many more companies work with HP. They could change this.

The solution could still use some more analytics.

It would be helpful if we had the power of an open managed application. It should be more hands-on in terms of how are you going to manage your server. In order to do that, you need more visibility into the health of the server itself.

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Field Solution Architect at a financial services firm with 501-1,000 employees

The only way you could improve it is, for the purpose of HPC installations, is IOPS and the only way to improve it is to get a more powerful machine to deliver more IOPS. Basically, you need more CPUs and you need more RAM and you need a faster backbone. We were running on 100 gigabits Infiniband.

Until they get new technology and density, it would be nice to see four nodes in a one-year package instead of a three-year package.

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Project Manager at a tech services company with 51-200 employees

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

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Learn what your peers think about Dell EMC PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.
M. I. S. Manager at Ruby Mills Ltd

There are certain aspects, features, and functionality on the motherboard that need improvement. 

If they had some software components that would have helped because I don't like creating electronic waste. We don't like upgrading for the sake of upgrading.

With that process, we tend to lose the newer features which would have come in during that time.

If they could have done something during that time where the new features could have been included, or improved upon the existing ones then it would have been brilliant.

In the next release, I would like to see some means by which they could improve the functionality on the motherboard. It would be a very large help and increase the life of these products.

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Manager at Mutural Trust Bank

When it comes to battery and memory DIMM errors, it seems there is a bug. Also, the number of disks should be expandable. Many medium and large companies are using cloud-based rack servers. There should be a greater amount of CPU, memory, and hard disks. As the disks and memory should be expandable, I would highlight scalability as an issue.

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Vice President Product Management & Strategy at a tech vendor with 11-50 employees

After purchasing the product, customers have not been getting the support that they need in the early stages of getting set up. They can provide customers a little bit more education as to what they get with certain warranty levels. The data is there if the customers dig, but a lot of times, the customers don't dig. 

Some of the other server models come out a little bit quicker than Dell. It would be good if Dell is quicker to market on new, larger drives when they become available. Sometimes, we do get hit on that against a couple of competitors. Dell vets them a little bit longer than like the super micros to keep their stability and quality level up, but they lose a little bit of ground to a super micro. It would be good if they can release features and models as soon and as fast as they can. It would help them to stay more competitive.

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Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
The shipment or delivery times could be improved. Sometimes we have to wait six Weeks before we get the server. It could even be longer. Sometimes it is many days for my customers View full review »
Automation Service Engineer (DCS) at a manufacturing company with 10,001+ employees

The performance could be a bit better.

If they want to coordinate between the different fast CPUs with the memory or maybe if they put some polling systems that are a bit better it could possibly increase the performance of the servers. 

It would be great if the product had some wireless capabilities.

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Sr. Technology Consultant at a engineering company with 1,001-5,000 employees

I can't think of any features that are lacking on the solution. It works well for our clients for the most part.

It would be nice if the rack servers had an HCI solution as an option.

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Business Continuity and Data Center Manager at a outsourcing company with 5,001-10,000 employees

The only thing that could be improved is documentation. The product is highly customizable with a lot of options for each component. These options are not easily understood. It would be great to offer more user-friendly interface/Documentation to build up the system. 

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Senior Manager at Express Systems Limited (ESL)

The design, in terms of power efficiency, can be improved.

Improvements should be made in terms of field expandability. Scalability, in general, has room for improvement.

Support for virtualization support can be better.

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IT Assistant at Hotel 2 Fevrier

They need to improve the support, as they are not very responsive, and they don't get back to you right away.

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Director of IT at Sigal

It would be easier if the remote connection to the server could be done through the USB port. From the server, we should be able to connect to a laptop or a management workstation through a USB port.

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System Engineer at ITVision

System security can be improved. They can add more power and security for ESXi version 7.

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Sr. Team Lead - IT at InfoStretch

All of the servers are in cluster mode and when PowerEdge Server is down, others are affected.

It doesn't automatically upgrade the firmware. We have to manually process it because we have forgotten about the firmware and virus updates.

We would like to see the upgrades done automatically. In future releases, automation would be required.

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Deputy Manager of IT Security Infrastructure at leads

The solution could improve by making the warranty policy better, which is a little bit complex because our local service partner Smart Technologies has long delays. Whenever we open any case for any customer, it takes more than five days. If we could handle it by ourselves, we could have the issue solved in one day. They should work on a way to fix these delays.

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Senior Presales Engineer at MST

I would like to see a virtual view of the solution after creating and configuring it.

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Telecommunication Department Head at a energy/utilities company with 1,001-5,000 employees

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

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Manager at a pharma/biotech company with 201-500 employees

I would like to see the pricing improved.

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Director at CMC CSI saigon

They could improve on the processor and security for the next release of the solution.

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Learn what your peers think about Dell EMC PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
563,148 professionals have used our research since 2012.