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Owning Principal Consultant at a tech services company with 10,001+ employees
Real User
Top 20
Helps prevent bit rot, but its ability to track logs for access needs to be improved
Pros and Cons
  • "One of the most hidden valuable features is ensuring that you don't have bit rot, so it will go and check every single object that's stored on the system, then ensure that if there's a problem, it'll be repaired from either a local copy or remote copy, depending upon your configuration."
  • "This product's ability to track logs for access still needs to be improved."

What is our primary use case?

I typically use it to back up an archive.

What is most valuable?

This solution has a ton of valuable features. One of the most hidden valuable features is ensuring that you don't have bit rot, so it will go and check every single object that's stored on the system, then ensure that if there's a problem, it'll be repaired from either a local copy or remote copy, depending upon your configuration.

It also has a variety of features for the metadata for the objects, so you can add additional searching, plus it has a good compliance feature set.

What needs improvement?

This product's ability to track logs for access could be differentiating and still needs to be improved, but that probably doesn't exist on any product in its class either.

For how long have I used the solution?

I've been using it for quite a while.

What do I think about the stability of the solution?

I found the stability of this solution to be stellar.

What do I think about the scalability of the solution?

The scalability of this solution is stellar.

How are customer service and support?

I didn't deal with technical support.

How was the initial setup?

HItachi does a lot with automation. I'm not as familiar with Cloud-Scale which is their new architecture. I assume it's easier than their current one. It tends to show up as an appliance at a certain scale that you buy. It might be hardware, it might be software, and given that, the user will just need to plug it in for installation. It comes as a turnkey appliance, or it comes as a series of virtual machines from a software perspective.

Which other solutions did I evaluate?

I've evaluated Dell EMC and AWS S3.

What other advice do I have?

I used to work at Hitachi, so I'm deeply familiar with what their offering looks like, and from a competitive standpoint, historically, it's where Dell, EMC's, etc., come from. I have more experience with the Hitachi content platform. I helped in the acquisition of the company that Hitachi had or Hitachi pursued to actually make the product.

My experience is with version nine of this solution. They have a new product called HCP for Cloud Scale: It's their whole new architecture which I'm not as familiar with. 

That's how all these companies tend to go to market. There may be some things around IoT, but at the end of the day, the overriding concern is the cost to store. The least costly per terabyte the better.

All of these companies, when you amortize it between three to five years, the pricing looks very similar, or they have to look very similar to AWS S3.

My advice to others looking into implementing this solution is to not assume it's only hardware. People will make an assumption that it's only hardware-based and it's not. You can buy a software edition of it, and I think their newer product is even more flexible from a software perspective. They may view Hitachi as just a hardware supplier, but they're not only hardware.

Hitachi has done a lot of work in rolling upgrades, expansions recovery from failures, etc., which are fundamental to the product.

On a scale of one to ten, I'd put it at a seven, but I don't think there's any product in the category that would be beyond a seven.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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