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Abdulla Pathan
Technology Competency and Solution Head at LearningMate
Real User
Top 5Leaderboard
Good infrastructure and traffic visualizations help with capacity planning
Pros and Cons
    • "The error traceability is an area that can be improved."

    What is our primary use case?

    We use Datadog for application monitor, to help identify errors. It is also used to monitor application performance.

    What is most valuable?

    Datadog has a very good visualization for my complete infrastructure and network traffic, which enabled me to create a capacity plan.

    This product is great because it shows you the SQL and your application request in a single view.

    What needs improvement?

    The error traceability is an area that can be improved. This is something that helps us to pinpoint the area where a problem is occurring. It is a function stack, and it should be showing us how each function is defined.

    For how long have I used the solution?

    We have been using Datadog for the past couple of months.

    What do I think about the stability of the solution?

    I have not worked on it long enough to properly comment on stability, yet, because it has to be tested across my other platforms.

    What do I think about the scalability of the solution?

    We have not done a full evaluation yet, but given that it is cloud-based, DataDog has to be scalable.

    How are customer service and technical support?

    I have not needed to contact technical support.

    Which solution did I use previously and why did I switch?

    We were using New Relic prior to implementing Datadog. In terms of application monitoring, Datadog is not up to the level that New Relic is. It is a better product but the price is too high, which is why we switched.

    What's my experience with pricing, setup cost, and licensing?

    The price is better than some competing products.

    What other advice do I have?

    This is a good product and I can recommend it to others, although New Relic is still my first choice. Datadog is my second choice.

    Overall, it is a good product and my main complaint is that it needs better error traceability.

    I would rate this solution a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    GAD COBBINA
    Security Analyst at a tech services company with 11-50 employees
    Real User
    Integrates well with different providers and easy to install, but needs better reporting
    Pros and Cons
    • "Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc."
    • "I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."

    What is our primary use case?

    We are currently testing it. If the testing goes well, we'll purchase the full version, and it will probably be our main monitoring tool. We plan to use it for monitoring our activities and the attacks on our systems or network.

    How has it helped my organization?

    It is a cloud monitoring tool. I believe it would make things easier for our clients in terms of monitoring.

    What is most valuable?

    Its integration is most valuable because you can integrate it with various service providers such as AWS, .Net, etc.

    What needs improvement?

    I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports. 

    For how long have I used the solution?

    We started using its trial version just last week.

    How are customer service and technical support?

    We have not yet interacted with their technical support.

    Which solution did I use previously and why did I switch?

    Currently, we're on EventTracker. We are doing research to see if we could get a better monitoring solution. That's why we are trying out Datadog. If we like it, we will buy the full version. We would also recommend it to our other clients.

    How was the initial setup?

    It is easy to install, and it doesn't have any cumbersome procedures. Its deployment took a couple of hours.

    What about the implementation team?

    I did it by myself.

    Which other solutions did I evaluate?

    We evaluated solutions from SolarWinds and IBM.

    What other advice do I have?

    I would recommend this solution. I am still trying it out, and I haven't encountered any challenges so far. I would rate Datadog a seven out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Learn what your peers think about Datadog. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
    564,729 professionals have used our research since 2012.
    Cloud Architect at a tech services company
    Real User
    Good graphs, dashboards, and user-interface
    Pros and Cons
    • "This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."
    • "Additional metrics should be included."

    What is our primary use case?

    We are a solution provider and Datadog is one of the products that I was working on with one of my clients. They are currently evaluating it for use in cloud monitoring.

    Specifically, Datadog is used for monitoring cloud applications in terms of performance. The logs come into this solution from AWS and it provides dashboards for various environments.

    What is most valuable?

    The most valuable features are the graphs, dashboards, metrics, and the interface.

    What needs improvement?

    Additional metrics should be included.

    Better integration with other solutions is needed.

    For how long have I used the solution?

    I used Datadog in a project that lasted between one and two years. 

    What do I think about the stability of the solution?

    In terms of stability, I have not seen any issues and don't have any complaints.

    What do I think about the scalability of the solution?

    Datadog is easy to scale.

    How are customer service and technical support?

    We have not contacted technical support.

    How was the initial setup?

    The initial setup was okay. I was not part of the implementation team but from my understanding, it was not complex.

    What about the implementation team?

    Our in-house team handled the deployment.

    Which other solutions did I evaluate?

    My client is currently evaluating several monitoring tools including Datadog, Dynatrace, and AppDynamics. Compared to Dynatrace, Datadog has some room for improvement.

    What other advice do I have?

    This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space. My advice to anybody who is researching this solution is to consider it within the top three. That said, there are some features and metrics that are available in other products, such as Dynatrace, that are not available in Datadog.

    I would rate this solution an eight out of ten.

    Which deployment model are you using for this solution?

    Private Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    reviewer1480866
    Director of DevOps at Digital Media Solutions Group
    Real User
    Provides good visibility across applications, good integration, and helpful support

    What is our primary use case?

    We primarily use this product for availability and performance monitoring, log aggregation.

    How has it helped my organization?

    Datadog gave us awesome visibility across all of our applications.

    What is most valuable?

    The most valuable features are logging, the extensive set of integrations, and easy jumpstart.

    What needs improvement?

    In the past two years, there have been a couple of outages.

    For how long have I used the solution?

    We have been using Datadog for two years.

    What do I think about the stability of the solution?

    The outages that we have had in the past two years were fixed in a matter of minutes.

    What do I think about the scalability of the solution?

    So far we did not have any issues with scaling, and everything is…

    What is our primary use case?

    We primarily use this product for availability and performance monitoring, log aggregation.

    How has it helped my organization?

    Datadog gave us awesome visibility across all of our applications.

    What is most valuable?

    The most valuable features are logging, the extensive set of integrations, and easy jumpstart.

    What needs improvement?

    In the past two years, there have been a couple of outages.

    For how long have I used the solution?

    We have been using Datadog for two years.

    What do I think about the stability of the solution?

    The outages that we have had in the past two years were fixed in a matter of minutes.

    What do I think about the scalability of the solution?

    So far we did not have any issues with scaling, and everything is working great.

    How are customer service and technical support?

    Support is awesome.

    Which solution did I use previously and why did I switch?

    We did use NewRelic, but the logging feature was not as good as it is in Datadog.

    How was the initial setup?

    The initial setup is straightforward and everything is very well documented and easy to start using.

    What about the implementation team?

    We implemented it in-house.

    Which other solutions did I evaluate?

    We evaluated a custom ELK solution, Sumo Logic, and Logentries.

    What other advice do I have?

    Datadog is already covering much more than we normally need with exceptional quality. This is a great product.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    Director at a media company with 11-50 employees
    Real User
    Top 10
    Good monitoring, stable, scalable, simple to install, and has helpful support

    What is our primary use case?

    We have a web infrastructure that uses Amazon Web Services containers with everything included, and we use Datadog to monitor them all.

    What is most valuable?

    The most valuable feature of Datadog is its logs. We can use the logs to conduct analysis and root cause analysis.

    What needs improvement?

    They could look into improving the integration. I'd like to see better pricing and more integration in the next release.

    For how long have I used the solution?

    I have been working with Datadog for approximately one year.

    What do I think about the stability of the solution?

    Datadog is a stable solution.

    What do I think about the scalability of the solution?

    The scalability is good. Datadog is currently used by 15 people in our…

    What is our primary use case?

    We have a web infrastructure that uses Amazon Web Services containers with everything included, and we use Datadog to monitor them all.

    What is most valuable?

    The most valuable feature of Datadog is its logs. We can use the logs to conduct analysis and root cause analysis.

    What needs improvement?

    They could look into improving the integration.

    I'd like to see better pricing and more integration in the next release.

    For how long have I used the solution?

    I have been working with Datadog for approximately one year.

    What do I think about the stability of the solution?

    Datadog is a stable solution.

    What do I think about the scalability of the solution?

    The scalability is good.

    Datadog is currently used by 15 people in our organization.

    We intend to continue and expand our use of this solution.

    How are customer service and support?

    We contacted technical support, and they were extremely helpful.

    How was the initial setup?

    The installation is reasonably straightforward.

    We are a small organization. We have one administrator who is responsible to maintain and keep this solution up to date.

    What's my experience with pricing, setup cost, and licensing?

    Our licensing fees are paid on a monthly basis.

    It's quite expensive. They could improve the price by making it affordable.

    What other advice do I have?

    I would recommend this solution to others.

    I would rate Datadog an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    RomainGiacalone
    Software Engineering Manager at a tech vendor with 51-200 employees
    Real User
    Top 5Leaderboard
    Overall effective features, good reporting, and log centralization
    Pros and Cons
    • "I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution."

      What is our primary use case?

      I am using Datadog for error reporting.

      What is most valuable?

      I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution.

      For how long have I used the solution?

      I have been using this solution for approximately three years.

      What do I think about the stability of the solution?

      The solution is stable.

      What do I think about the scalability of the solution?

      I used to process a million requests easily with Datadog, I never had any scalability issue.

      How are customer service and technical support?

      I have not needed to contact support.

      How was the initial setup?

      The initial setup is easy.

      What's my experience with pricing, setup cost, and licensing?

      Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs.

      What other advice do I have?

      I rate Datadog a nine out of ten.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Amazon Web Services (AWS)
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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      Director of IT at a consumer goods company with 201-500 employees
      Real User
      Effective reporting, good dashboards, and scalable

      What is our primary use case?

      I used Datadog typically for monitoring website statistics and some of the cloud networking equipment.

      What is most valuable?

      The most valuable features are the dashboards and the reporting.

      For how long have I used the solution?

      I have been using this solution for approximately three years.

      What do I think about the stability of the solution?

      I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.

      What do I think about the scalability of the solution?

      The scalability of the solution was good. Being a cloud solution, if there was an issue with the scalability it would be easily fixed with an update. We have approximately 200 users using the solution in my organization.

      How are

      What is our primary use case?

      I used Datadog typically for monitoring website statistics and some of the cloud networking equipment.

      What is most valuable?

      The most valuable features are the dashboards and the reporting.

      For how long have I used the solution?

      I have been using this solution for approximately three years.

      What do I think about the stability of the solution?

      I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.

      What do I think about the scalability of the solution?

      The scalability of the solution was good. Being a cloud solution, if there was an issue with the scalability it would be easily fixed with an update.

      We have approximately 200 users using the solution in my organization.

      How are customer service and technical support?

      I did not need to use the support.

      Which solution did I use previously and why did I switch?

      I was previously using SolarWinds in the company I was working with before.

      What other advice do I have?

      I rate Datadog nine out of ten.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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      Fernando Cunha JR
      Tech Lead & Solutions Architect at DXC
      Real User
      Top 5Leaderboard
      Customizable, attractive panel design, and gives broad insight
      Pros and Cons
      • "I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable."
      • "The installation is easy for me. However, if you are new to this solution it might not be so easy."

      What is our primary use case?

      I implement this solution for clients.

      What is most valuable?

      I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable. The configuration file was really helpful, we were able to configure the solution in the way we needed. The portability of this solution is more flexible than other competitors, allowing us to change cloud services when we want. We are not locked into a particular one.

      What do I think about the scalability of the solution?

      The solution is scalable.

      Which solution did I use previously and why did I switch?

      We have used CloudWatch previously and this solution is better at meeting all our needs.

      How was the initial setup?

      The installation is easy for me. However, if you are new to this solution it might not be so easy.

      What about the implementation team?

      I am an implementor, I did the implantation of the solution.

      What other advice do I have?

      I rate Datadog a nine out of ten.

      Disclosure: I am a real user, and this review is based on my own experience and opinions.
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