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Cynet OverviewUNIXBusinessApplication

Cynet is #1 ranked solution in top User Behavior Analytics - UEBA tools and #2 ranked solution in XDR Security products. IT Central Station users give Cynet an average rating of 8 out of 10. Cynet is most commonly compared to CrowdStrike Falcon:Cynet vs CrowdStrike Falcon. Cynet is popular among the large enterprise segment, accounting for 56% of users researching this solution on IT Central Station. The top industry researching this solution are professionals from a comms service provider, accounting for 25% of all views.
What is Cynet?

Cynet has pioneered the security industry’s first all-in-one security platform purposely built for organizations that need the ability to effortlessly identify, block and respond to all types of attacks inside the perimeter - defending endpoints, network, files and users - without the heavy burden of deep cyber expertise and the overhead of integrating and managing multiple products. Our approach converges and brings synergy with technology: endpoint protection, EDR, vulnerability management, deception, threat intelligence and network and end-user analytics, and expertise: a 24/7 cyber SWAT team for incident response, malware analysis, threat hunting and forensics. Cynet deploys in hours and simplifies management with automated monitoring to complement any sized staff.   

Cynet Buyer's Guide

Download the Cynet Buyer's Guide including reviews and more. Updated: November 2021

Cynet Customers

Meuhedet, East Boston Neighborhood Health Center

Cynet Video

Pricing Advice

What users are saying about Cynet pricing:
  • "The pricing was good."
  • "Our billing is on a quarterly basis, but they have monthly or annual billing availability."
  • "The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components."

Cynet Reviews

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AG
Chief Technology Officer at a tech company with 201-500 employees
Real User
A complete, transparent, and centralized solution

Pros and Cons

  • "It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act."
  • "The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server."

What is our primary use case?

My company is using Cynet for endpoint protection. 

How has it helped my organization?

Before Cynet, we didn't have a good centralized solution. We had disparate solutions from different manufacturers, so we needed a system that would keep everybody on the same platform. 

What is most valuable?

It's transparent, so it's not something where every user has to press a button to download or do the thing. It is centralized, in fact. Personally, I use Malwarebytes and other tools, which are fine for home use. Cynet is also relatively silent in terms of operation, except when it's required to act. Another advantage is the way it segregates the data. We had the opportunity to test their deception feature, and it works.

What needs improvement?

Cynet gives a few false positives. It would also be nice if Cynet added the ability to put comments on each device. I would love to be able to say, "This is a computer in the conference room. This is a computer at the Mac desk." That way, when you have an alarm, you don't have to go to a separate registry to see which device has an alert. We have offices worldwide, so sometimes having an alert inside one building is fine, but sometimes we don't know if it's coming into our office in Morocco or the US.

The inability to add contact information inside the Cynet is also an issue because it makes things more complicated. I would like to have a simple feature to enter a contact name and number for the person taking care of that unit or that server. Then I would know who has access to that server registry and so on. But, on the other hand, I understand why they have not done that because they don't want to ask for private information on who is using what and what phone number.

I can see both sides. I trust Cynet, so I don't have a problem sharing that information. However, some customers may have an issue. At the end of the day, it would be a field that the customer can choose to fill or not. So if there were one feature that I would like to improve, this would be at the top of the list.

I'd like to be able to personalize the device labels so I can say, "This is the IT desk in our Montreal office. This is the IT desk in Saint-Laurent. Patrick is a salesman in Toronto who has had his computer attacked." When it's giving a warning, it isn't always providing notice to the user because it lets us decide whether it's a threat or not. So when it solves a problem automatically, I don't have to call.

But some users are sensitive. And at the very least, we need to advise them that one of their files has been encrypted because the security software thought it might be a threat. So I think it's a valid request there, which will not take a long time. I mean, Cynet is already maintaining a database of the unit. So it's just setting a field that the IT can decide to use or not use. So it's a simple implementation of a modification as they had.

Another disadvantage I have found so far is the platform has to be based on a desktop PC or server. It does not deploy on a mobile unit, like a cell phone or something like this. But for our primary requirements, it is doing the job.

For how long have I used the solution?

I haven't been using Cynet for very long, only about five months.

What do I think about the stability of the solution?

So far, Cynet has been stable. There have been few errors.

What do I think about the scalability of the solution?

I am not concerned about scalability for the moment because we are already deploying the solution countrywide to telecom companies and offering it to 250,000 telecom resellers. We will probably respond to some RFPs in the United States as well. When we initially approached Cynet. It was at the request of a major Canadian law enforcement agency. We also provide security for various government ministers.

So I've spoken often to the personnel at high-level Canadian public safety agencies. We've gotten some good feedback about Cynet from them. I cannot go into detail, but we provide a specialized solution for public safety and can deploy Cynet in that unit. So we got a great reference from them. Not a lot of software companies can get a recommendation from a national law enforcement agency. But, of course, it was only an informal recommendation, not an official endorsement. They tried different solutions. I'm sure they are not exclusively using Cynet, or they may not be using it anymore. I have no idea. 

We have a team that specializes in public safety. The director of this Canadian law enforcement agency can give a special designation to our team that grants us access to privileged information in a case where the investigation is ongoing. I would not say our team is made up of cybersecurity experts, but we provide cybersecurity and cybersecurity video solutions. That's not cybersecurity. We offer live video services over any IP network. So we have some specialized solutions. We developed a platform. And for telecom, we deploy platforms that are big enough to serve a quarter-million users per year for some companies or resellers.

On top of that, we provide about 400 million SIM cards every year. Some of the SIM cards that we manufacture have some interesting features, especially for public safety. For example, the SIM card, not the phone, will recognize the user's video. So the SIM card access or the biometric will verify if the person is an authorized user. If they are an authorized user, they will gain access to secure applications inside the phone. That's why we have some issues with mobility because we sell a lot of SIMs in the mobility field.

How are customer service and support?

Support is one of the reasons we chose Cynet. We were looking for a solution that would help us get our cybersecurity certification in Canada, and there are a lot of solutions on the market. To get a certificate, we have to have a contingency plan for when we are attacked, and our internal experts can't deal with it. So we have to know what to do and who we'll call when this happens. A subscription to Cynet ensures that a CSO-certified actor will intervene in an emergency. So Cynet has an excellent solution from a technical standpoint, but they also have a great support system that extends to the attack itself.

How was the initial setup?

The complexity of Cynet's installation is average. There might not be an easier way to deploy the solution because we are incredibly paranoid, so we don't have a centralized way to install the software. Technically, we have to install it unit by unit on PC, so that's slow. You have to go there. And sometimes, it's behaving erratically when you set it up. So if I restart the installation three times on my PC, I may get three different questions at the setup time. So it could be improved.

Once you have done this and everything works, it's one of the easiest installs. Each instance takes about a minute to install when it works. So you install the software, and after that, it automatically updates itself. It does everything by itself. And it does not ask you difficult questions. It only asks you to install it in administrative mode, which is a pretty common request for security software. The only issue is that, from time to time, you technically have a USB key trying to install the software, and it's trying to scan every user's PC around there. And every time it scans, it cannot access the other computer because we have security sync. So you need to restart two or three times. Eventually, it goes through and works nicely. So if it resolved that glitch, it would be the easiest software in the world to install.

One criticism is that the online documentation does not detail too much. Maybe I was just unable to find what I was looking for, or Cynet isn't trying to give too much information to anybody other than those doing the deployment. But aside from the hangups you encounter from time to time, it's an easy software to deploy.

What other advice do I have?

I rate Cynet eight out of 10. It's decent. It could be improved, but it's a complete solution for us, and they provide excellent technical support, which is a critical requirement for us. I can offer one piece of advice to Cynet that no one else will give them. Our company is based in Canada, but it sells to telecom providers worldwide. We have customers in Western Africa and North Africa where there is a potential market for Cynet. The only problem is that Cynet is known as an Israeli solution. Personally, I have no issues with the high-quality Israeli product, but some of our customers are sensitive in those markets. Suppose we had a separate version that is white label or branded for another market. In that case, we probably could sell a lot of Cynet software there because we have a unique connection with the telecom providers. 

We are already on their list of certified solutions, and we provide about 400 million telecom security solutions in that market. So this is where we are and again. We are happy with the Cynet. We probably could sell a lot — I'm talking tens or even hundreds of thousands of seats — but some of our customers are extremely sensitive. On the one hand, they appreciate the Israeli solution, but on the other, they have to respond to public pressure. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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George E Jones Jr CISM CRISC CISSP
Director of Cyber Security Services at ASSURED ENTERPRISES
Real User
Top 20
Great support, easy to set up, and perfect for both small and large teams

Pros and Cons

  • "The initial setup is very fast and very easy."
  • "They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet."

What is our primary use case?

The solution is typically installed on endpoints. It offers many use cases. This is the great thing about this solution. We're focused on helping large enterprise systems or larger enterprise organizations that have a small support staff - and small support staff is the common denominator across both of these organizations out here now. Large or small, Cynet provides a lot of capabilities that reduce the need for full-time employees, if you don't have the bandwidth for them.

How has it helped my organization?

Cynet has its alerts out right away to warn clients of dangers. This happened, for example, when there was a big problem with Microsoft. They issued alerts right away so that I could know what's going on and have time to alert my customers. 

What is most valuable?

The ability to work with small teams and provide value is its most valuable aspect. They provide so many different value propositions. There are a lot of different things that users can take advantage of. 

The support is phenomenal. The global coverage also is great. You have total peace of mind.

The initial setup is very fast and very easy.

The stability has been good.

=========================================================

I have been asked to expound on my comment.

In this one solution, your endpoint protection not only includes nextgen anti-virus, but the inclusion of User and Enity Behavioral Analysis and Deception tactics IN THE SAME SOLUTION with automated remediation are just 4 value propositions for any size team responsible for information security policy enforcement.

What needs improvement?

I haven't had the solution for that long. So far, I haven't run into issues. I've been very happy with it.

It's my understanding that they're coming out with different additional features that cover different endpoints. These things all take time, so I'm ecstatic with what they have out right now, for what it's able to provide protection. That said, we actually have protection prevention solutions also, however, with Cynet, we augment these. We're the inside, they're the outside. They're outside on the global scale, watching what attackers are doing, and we're inside trying to plug up cybersecurity holes and known vulnerabilities in applications within our customer's IT ecosystems. So far, it's working well.

They have some things in the pipeline, we understand, and they're going to be able to support Android and all these other devices soon. The key is the devices - which is an aspect that is lacking right now. Every company has that problem, not just Cynet.

That said, you can't really say, "I wish they'd do this" or "I wish they'd do that." No, they need to keep doing what they're doing and helping me fend off these attacks. It's not about what else they could do, as we don't know what the attackers have planned until they strike.

For how long have I used the solution?

I've been using the solution for three months at this point. 

What do I think about the stability of the solution?

So far, the solution is very stable. From the reviews and information we've seen, everyone is happy with its capabilities. And, it gives us insights into other solutions as well. We get to know what to expect. 

What do I think about the scalability of the solution?

The scalability is great. We were able to onboard 5,000 devices in an hour. It's highly scalable and can scale fast. I haven't personally experienced any limitations.

How are customer service and technical support?

Technical support is excellent. I'd rate them at a ten out of ten. I have no reason not to. They are helpful and responsive and we are quite satisfied with the level of service we get. 

Which solution did I use previously and why did I switch?

We did not previously use another solution. 

How was the initial setup?

The initial setup is phenomenal. We did 5,000 devices in one hour. Everything was up and registered within 24, however, technically after eight hours, you're done. It's up and working right away.

Each implementation, of course, is different. Your customers have their own unique situations. You have to cater to your customer. That's what we do. We tailor it to our customers' needs after providing some kind of a cybersecurity assessment and a cybersecurity score. Then we design for them what their risks are and how Cynet and our company can help mitigate those challenges. Each client is customized. No two customers are alike.

What was our ROI?

While clients have seen an ROI, I do not have exact data points that I can share. 

What's my experience with pricing, setup cost, and licensing?

We are happy with the licensing. We're able to give out customers a solution at a price point that's very attractive to them and to us. That's without question, compared to some of these prices that we are understanding that some of these competitors are charging. That information is out there too. Software.com, for example, talks about that. 

There are no extra costs above the actual licensing fees.

Which other solutions did I evaluate?

We did evaluate other solutions first. 

You can't get the protection you used to get from antivirus and signature-based solutions. That doesn't work. Now we have to look inside the actual utilities or solutions that are being used in an attack. Most of them are the normal Windows functions that come with every Windows installation. However, you're seeing these solutions that can go and check all the applications you have running on your network to see what kind of known vulnerabilities they have, and we can alert you and mitigate them. 

Cynet does the same thing from the outside when it detects a problem. Not only does it detect it, but it also mitigates it, and then it tells you exactly what happened before you even need to worry about it. We're ecstatic over here with Cynet. It was the right choice.

If potential users are curious about Cynet and other solutions, the MITRE report gives out all the information you need. Solutions such as VMware and Carbon Black simply don't compare to Cynet.

What other advice do I have?

We are resellers of Cynet. We deploy the solution in various manners.

We're learning something new every day. That's why every solution, every organization has to have customized plans, policies, procedures, et cetera, for cybersecurity. It has to be customized. You can't just roll out, stamp it and everybody does the same thing. YOu won't be safe. 

My advice for every organization around cybersecurity is just to make sure you understand your requirements. There's a lot of solutions out there. Cynet may not be the one based on your requirements. You need to do the research.

The clients are surprised at the coverage and the peace of mind they get where they don't have to worry about certain things. The teams that we are working with are starting to learn new stuff from working with Cynet - including the new ways that the average attackers are trying to attack. There's skill transferring. There's learning potential. It's been very helpful to teams that are struggling with having in-house talent well versed in these matters.

I'd rate the solution at a ten out of ten. I'm only three months in with it, however, the value proposition of Cynet can't be matched.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Learn what your peers think about Cynet. Get advice and tips from experienced pros sharing their opinions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Gadi Gilon
VP, CIO, CDO at a manufacturing company with 501-1,000 employees
Real User
A full blocking system that works

Pros and Cons

  • "We are protecting all our workstations."
  • "Linux servers are not supported."

What is our primary use case?

We are protecting all our workstations. We have installed Cynet on all the servers as quite a lot of employees are working from home because of the situation.

How has it helped my organization?

We tested for a short period without blocking any attacks. But because of cyber security issues here in Israel, after three weeks we made it a full blocking system and it works. It's working fantastic.

What needs improvement?

One problem is that Linux servers are not supported. We have our sites, but our servers that are in the cloud supporting the sites are not supported. The second problem is they don't have a solution for mobile yet, but it's expected next year. I want to install the solution on mobile devices. We have quite a lot of tablets and phones.

A mobile solution will close the pyramid of all the clients in the data being used in the organization. Also we have outside suppliers and customers, or suppliers that are attached directly to the organization, and we also covered them.

For how long have I used the solution?

I have been using the latest version of Cynet since March.

What do I think about the stability of the solution?

The solution is a very good one, very clever. We never know if it will stop all the VOD attacks, but we hope it does the work.

What do I think about the scalability of the solution?

We didn't go forward with this yet. I don't know if we will need to do it. As I said before, the only obstacle was with the Linux-based servers on our site. We are not using a lot of Linux, so we didn't install the EDR. The next stage may be to start engaging with the appliance companies and try to do it.

How are customer service and support?

Customer service and support were very responsive. We called them, and they were really giving the 24/7 solution. We are not working on Saturday, and the date that the attack was done on one of our suppliers was on Saturday. It was at 10 o'clock in the morning. At 3 o'clock we engaged with them; at six o'clock the installation was done.

How was the initial setup?

Ours was straightforward. 

We had an issue with one of our suppliers who was attacked and decided to fully engage with the solution. They deployed it in three hours.

What's my experience with pricing, setup cost, and licensing?

Our licensing agreement with them is a yearly agreement. We signed for one year because we wanted to check the solution. We are still waiting for the mobile solution as part of our agreement. The timeline is next year and the cost includes also 24/7 solution. The pricing was good.

Which other solutions did I evaluate?

There were three solutions we were talking about: CrowdStrike, Cynet, and Cybereason. They were the shortlist, the companies after we checked a few weeks to determine what solution we were going to take. We looked at three main parameters: the quality of the solution, the pricing, and the ease of deployment. At the end of the day, Cynet got the maximum rating. We did very deep work with consultants. We didn't make a decision in one day. We also checked Palo Alto and others, but on the shortlist, Cynet got the highest score.

What other advice do I have?

I would surely recommend it. It's a very clever solution. In Israel we have competitors; Cybereason is an Israeli company. We also checked them and other companies. One of the main reasons we chose Cynet was because they have their own distribution system for all the computers. That's the reason it was implemented so quickly.

We already bought BigFix. Now it's secondary, but for the first deployment, it was really, from our point of view, a very clever decision because we didn't plan to do it in one day. And we thought that the plans in one day would create a risk for us, for utilization of CPOs and other things. We found out utilization of the CPO is very low for all the endpoints clients. So it was quite a good surprise for us. We didn't face even one problem with any of the clients that were deployed, and we deployed it on around 1,500 clients in sales, including service.

Overall, I would rate Cynet a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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JS
Senior Cyberecurity Manager at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Very user friendly but must expand threat detection for new threats

Pros and Cons

  • "The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use."
  • "In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken."

What is our primary use case?

Our primary use cases with Cynet are to secure our workstations, to react to some kinds of threats from malware and hostile environments, and to maintain proper activity of our users' functionality.

How has it helped my organization?

Generally, we create the security path which provides the security monitoring of the different points in our infrastructure and our processes. At the end of this path are the workstations, and Cynet is the last point at which we can see proper activity and it helps us check this. In some cases, it is at the end of the path and in other cases at the beginning. We monitor situations like when somebody is receiving emails and uploads some files on the workstation and executes these files. Cynet helps us check this, to see these threats on the workstation, and react in a proper way. In some cases, it help people who council the communication with other host teams in our network. We use it for the reaction and remediation of the end practice.

What is most valuable?

The feature that I have found most valuable is that the configuration and the usage of the product are not so complicated. For people responsible for using this infrastructure for the first line of workstation monitoring, it's quite easy to use.

What needs improvement?

In terms of what could be improved, I would say the usability of this product for new threats. Meaning, not everything which is new is properly seen by the product and not all the required actions are taken. We don't have information for everything which should be generated by this product. I am referring to the functionality and accuracy of the product. 

We know that this product is probably not on the higher end of available products because the price of the product is lower than some competitors. We are sure that the functionality is also limited. But in some cases, the information is different. Ours generated from some hostile activity on the workstation is not enough information about the incident provided. The visibility and the explanation of an incident which happens on a workstation should be extended.

For how long have I used the solution?

I have been using Cynet for less than three years.

What do I think about the stability of the solution?

In terms of stability, if we configure the functionality of the product, there are no breakdowns or anything like that. So the stability is quite good.

What do I think about the scalability of the solution?

I don't think that I can determine the scalability because we had it installed for a dedicated number of endpoints and it has been the same for the whole three years. Generally, it's enough for us and we don't require a bigger scalability to extend it for the next part of the stations.

How are customer service and technical support?

We have a contract with the support and it's quite good.

How was the initial setup?

Cynet is quite easy to use, including the initial configuration installation. Its ease of use is one of the pros of this product.

What's my experience with pricing, setup cost, and licensing?

The cost is rather reasonable.

What other advice do I have?

On a scale of one to ten, I would rate Cynet a six.

To raise the score, it requires better accuracy in covering all required or all available current threats.

Maybe there is more information related to this which generates that information.

My general advice, which is not connected directly to Cynet, is that the products which somebody would want to use depends on their requirements. There are different requirements for installing such types of products and everyone should conduct many tests before their final decision. They should compare the different products and based on this should make the final decision.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DM
Chief Information Security Officer at a construction company with 10,001+ employees
Real User
Top 20
Great features; ability to deploy in autonomous mode automatically blocks malware threats

Pros and Cons

  • "It can be deployed in autonomous mode, and then it automatically blocks malware threats."
  • "Could have better integration with other security applications."

What is our primary use case?

We're still getting to know them, doing the proof of concepts of their product, which we're very happy with. It's an EPP/EDR platform and that's our primary use case. I'm the Chief Information Security Officer and we are customers of Cynet.

What is most valuable?

The most important thing for us is that the solution can be deployed in autonomous mode, and then it automatically blocks malware threats. On top of that, there is a service behind it with real people and they actually help with threat hunting and detection activities. The platform provides more than your normal EDR platform. Aside from the real people behind the product, it gives visibility on the network, on the file level, on the memory level, and it also does user behavior analysis, with a deception capability as well. It is quite feature-rich as far as I have seen and compared with other solutions on the market. We're enjoying that it has a bit more than the other platforms and it also allows us to discover what vulnerabilities we have on our endpoints as well which is more than you get from a typical EPP/EDR.

What needs improvement?

They're a young company and very responsive but they probably need to mature in their processes. For example, I think it should be easier to deal with false positives. Part of the issue could be that we deployed very quickly and we still have to organize training and things like that. Maybe when we've done that and we understand the solution better, there won't be that issue with the false positives. 

It's quite a powerful solution but one feature that they could add would be to have more standardized third-party integrations, then it would be an amazing product. This however can still be achieved with the very comprehensive API.

For how long have I used the solution?

I've been using this solution for less than a year. 

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The scalability is amazing. We've had no issues with deploying on our perimeter and the coverage of OS systems is also very impressive. Especially in the Windows world, it can even run on out of date OS's like XP and it runs on Windows 7, Windows 10. It runs on all the server stuff from 2003 to 2019. We've got amazing coverage on our estate. We haven't noticed that there are any performance issues while running this agent. That is in contrast to Carbon Black, for example, which I know gives blue screens on workstations.

How are customer service and technical support?

The service/technical support is first class.

How was the initial setup?

The initial setup is amazing, it's very easy to deploy. It maybe took a couple of weeks but it could have easily been done in a week. It really is just the deploying agent. Cynet was not the blocking point, it was us because we deployed at holiday time, so some people were not available and their laptops were not available to have the agent deployed on it. 

What other advice do I have?

From what I know of this product at the moment, I would definitely recommend Cynet. The IT world changes very quickly, so there will be other things that I would possibly look at. When we've been running this for a year, I'll look again to see how happy we are and what the competitors are doing. With the experience I have now, I'm pretty happy to recommend it.

I would rate this solution a 9 out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Ken Shaurette
Director InfoSec and Audit at a manufacturing company with 1,001-5,000 employees
Real User
Top 5Leaderboard
Endpoint security with monitored support that is stable and easy to setup

Pros and Cons

  • "The most valuable feature is the monitored support behind it."
  • "Most of their times are in Greenwich Mean Time. I would like to see more local time zones."

What is our primary use case?

This solution covers the endpoint. It protects your files, users, devices, and network significantly better than the other solutions in the market.

How has it helped my organization?

We are much less concerned about the new threats of attack that keep evolving and could negatively impact our data and our reputation.  For example the SolarWinds breach of December 2020; we could feel quite comfortable that the IOC's had already been incorporated into the detection and prevention engine.

What is most valuable?

The most valuable feature is the monitored support behind it. The CyOp's team remains a great partner to protect us and help us feel safer.

What needs improvement?

There has not been much that I could currently identify as major areas for improvement, experience in the US Market will come because while newer to the US market their support has been very good and the solution solid.

Functions-wise, at present the times for events are not a user's local time, but we assume that will be corrected soon. It would nice to be able to see local time zone capability. 

For how long have I used the solution?

We have been proactively using Cynet for nine months and are using the current version. It is great to automatically get updated to the most current version without worrying about the implementation process.

What do I think about the stability of the solution?

It's a very stable solution and has never been down for us.

What do I think about the scalability of the solution?

Cynet is scalable, but for us, we deal with much smaller the product can scale to. We are dealing with 50 to 100 endpoint implementations, but the solution was capable of handling 50,000 to 100,000 and even larger 250,000 plus environments with what appeared to be no issues from our discussions.

How are customer service and technical support?

The technical support has been awesome and very responsive. We haven't had any issues.

Which solution did I use previously and why did I switch?

This product is better than Carbon Black and many of the others that we considered, which seemed more limited in what areas of attack that were covered, or compared to SentinelOne there seemed to be greater transparency of information accessible with Cynet360 across the endpoint.

How was the initial setup?

It was the easiest setup you could have wanted. It took maybe ten minutes  for over 100 endpoints and 5 to move devices from detection to prevention methods. 

What about the implementation team?

We worked directly with Cynet and their support was awesome. The implementation was so smooth, that in the time it took for the engineer to explain the install process it had already deployed to hundreds of devices. 

What's my experience with pricing, setup cost, and licensing?

It's a subscription. Our implementation is as a managed service provider. Our billing was flexible.

Which other solutions did I evaluate?

We did basic reviews of other solutions such as SentinelOne and CarbonBlack, but the CyOps backing for the solution was a game changer all integrated for us. Their expertise and responsiveness remains a highlight still.

What other advice do I have?

I have been doing information security for 35 years and this is a product that I recommend.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
OK
CTO / CISO at a cloud provider with 11-50 employees
Real User
Top 10
Easy to use with great pricing and good stability

Pros and Cons

  • "The product is very easy to use. Customers really appreciate that."
  • "The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes."

What is our primary use case?

The main use case is just dealing with flat bounced zero-day threats. Clients typically migrate to older solutions. They can catch threats better. The solution is easy to manage and protects them. That's really what most of them want. A lot of the clients I deal with them are in the SMB space. Typically, they don't have anything too robust to begin with. They're just looking for something to get them to the next step, and this solution is perfect for that.

What is most valuable?

The general flexibility of the solution is its most valuable aspect.

The product is very easy to use. Customers really appreciate that.

There's 24/7 monitoring, which is nice.

The initial setup is straightforward.

The scalability is very good. It's an acceptable product for organizations of all sizes.

The stability is great.

What needs improvement?

I can't think of anything, in particular, I would like to see changed. For our customers, it covers everything they need.

The solution just needs to keep maturing and they need to keep up with the threat landscape to ensure they're protecting clients well as time passes.

For how long have I used the solution?

I've been dealing with the solution for about a year or so. It hasn't been too long.

What do I think about the stability of the solution?

The solution is very, very stable. I haven't come across any issues in that regard. There aren't bugs or glitches. It doesn't crash or freeze. It's pretty reliable.

What do I think about the scalability of the solution?

It's very scalable. We have clients ranging from a couple of hundred users, to less than a hundred users to a couple of thousand users. It's been used at different scales and always expands to whatever the company needs. It works for all sizes of organizations.

We have over 40,000 clients, some of which may increase usage in the future.

How are customer service and technical support?

I've dealt with their technical support and I would give them an A rating. We've been satisfied with their level of service. They respond and they are quite knowledgeable.

How was the initial setup?

The initial setup isn't too complex. It's pretty easy and straightforward for the most part.

Deployment doesn't take very long. It's quick as well.

You don't need more than one or two internal people to handle the solution in terms of maintenance. The solution handles the backend support and monitors for very little money. It's all part of the package.

What's my experience with pricing, setup cost, and licensing?

The pricing is quite good, compared to the competition.

What other advice do I have?

We're on the cloud, so we typically are using the latest version of the solution.

We have a partnership with Cynet.

The solution isn't as well known as Carbon Black or McAfee or Symantec, however, they really have a sold product. It will save companies a lot of money in licensing costs if they give them a try.

I'd rate them ten out of ten. They're fantastic, and the pricing is great.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Harsh Patel
Cyber Security Operations Center Analyst at Vincacyber
Real User
Top 10
Beautiful dashboard, easy to use, but compliance reports need improvements

Pros and Cons

  • "The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued."
  • "Compliance reports need to improve."

What is most valuable?

The dashboard is beautiful, overall easy of use, and the UBA and NBA features are valued. Additionally, the ransomware upgrade provided us with 100% protection.

What needs improvement?

Compliance reports need to improve. However, I think they might be releasing this in an upcoming update. More report customization is also needed. 

For how long have I used the solution?

I have been using the solution for approximately two years.

What do I think about the stability of the solution?

The adoption of Cynet came because it is easy to use. If you look at all other products such as McAfee and Symantec, they have different threat protections which are on the market. McAfee, requires almost three to four servers, to have a similar setup running as this solution. Integration is quite complex when it comes to other solutions. You have four to five components in your network which interact with each other. If one of the servers fails, the interaction would fail, and the threat would not be stopped. With Cynet it works better because it is on a micro-attack framework. If you understand how a system can be affected by a normal virus, worm, or related threat, you would understand.

The solution is stable.

What do I think about the scalability of the solution?

It is scalable, there are 40 people using the product. We have also provided approximately 8000 licenses to our customers. Our customers range in size from small to enterprise companies.

How are customer service and technical support?

The technical support is good even though their support is from outside of India.

Which solution did I use previously and why did I switch?

We have used McAfee, Symantec, and Trend Micro in the past.

How was the initial setup?

The setup is simple.

What about the implementation team?

The implementation is not complex and you do not have to do complex integration. Get an agent and load it on to a system and you are protected.

What's my experience with pricing, setup cost, and licensing?

The price should not be less than $100 which is quite reasonable for this solution because you are getting multiple components. It is not a single piece of software. You get the UBA, NBA, threat detection, memory scanners, etc. They have added a few more related features as well. In other products, if you want to find out the threat, you need to access the port. The dashboard is very beautiful because it provides everything on a centralized console. 

What other advice do I have?

In the near future, they are doing a lot of upgrades and you will find an altogether separate product.

I rate Cynet a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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