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Cradlepoint NetCloud OverviewUNIXBusinessApplication

Cradlepoint NetCloud is #3 ranked solution in top Software Defined Networking, #12 ranked solution in SD-WAN tools, and #12 ranked solution in top WAN Edge tools. IT Central Station users give Cradlepoint NetCloud an average rating of 8 out of 10. Cradlepoint NetCloud is most commonly compared to Peplink SpeedFusion:Cradlepoint NetCloud vs Peplink SpeedFusion. The top industry researching this solution are professionals from a comms service provider, accounting for 31% of all views.
What is Cradlepoint NetCloud?

Cradlepoint’s NetCloud is an integrated platform that connects modern enterprises from the Edge to the cloud to ensure pervasive connectivity and greater availability. It combines advanced Enterprise Software-Defined Network (SDN) and Software-Defined Perimeter (SD-P) technologies that enable dynamic connectivity and network management of fixed branch locations, vehicles, and M2M/IoT deployments within one pane of glass platform.

Buyer's Guide

Download the Software Defined WAN (SD-WAN) Solutions Buyer's Guide including reviews and more. Updated: November 2021

Cradlepoint NetCloud Customers
City of San Antonio, Statue Cruises, Tour Dubai, St. David's Foundation, JBT, DSC Dredge
Cradlepoint NetCloud Video

Pricing Advice

What users are saying about Cradlepoint NetCloud pricing:
  • "Cradlepoint's prices are on par with similar solutions."

Cradlepoint NetCloud Reviews

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RH
General Manager, Information Technology at a logistics company with 1,001-5,000 employees
Real User
Top 10Leaderboard
An all-in-one subscription that enables your transition to a Wireless WAN

Pros and Cons

  • "Cradlepoint NetCloud is very stable."
  • "In our situation, the initial setup was complex."

What is our primary use case?

We have cargo ships and we have Cradlepoint deployed on each ship. Whenever that ship comes into port, if there's WiFi available, it switches the network over to WiFi. If there's no WiFi, it switches to cellular. If there's no cellular, then it stays on the v-set connection.

What is most valuable?

The ability to switch between multiple communications, including cellular — waves, circuits, whatever you want to call it. That's the number one feature for us.

We are starting to use the Cradlepoint VPN everywhere now. And it's a huge improvement over the previous VPN we were using.

What needs improvement?

Cradlepoint has a Trend Micro interface. They run Trend Micro, kind of like firewall — web filtering on top of it. There could be some room for improvement there, but that's kind of reaching.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

Cradlepoint NetCloud is very stable. It's so good that we are starting to roll it out and now support some of our remote offices with them now.  We have them on all our ships. Now we're rolling it out to our offices in the Caribbean because we'd love to sail over to cellular. That's just something we haven't ever had. That was one of the biggest selling points for us.

What do I think about the scalability of the solution?

Cradlepoint NetCloud is scalable. In our office locations, we're also using it to replace the router. We're getting rid of the Cisco router and the firewall that we've had on location. In the locations where we're deploying these, we're using them as both a router and a firewall.

How are customer service and technical support?

The technical support is excellent. As I mentioned, we tried to use a third party at first, an integration partner, but they just couldn't quite get the configuration right. Thankfully, Cradlepoint technical support got involved and had it working in a day.

How was the initial setup?

In our situation, the initial setup was complex.

Programming the automatic failover (as I call it) between the different circuits or between the different communications was complicated.

We do the updates ourselves. It's basically just the push of a button. It's easy.

What about the implementation team?

We used a third party, but primarily, it was Cradlepoint that basically ended up programming WAN. Once that was programmed, we just started rolling it out to all the different ones. Once the configuration was set, it was a fairly straightforward rollout.

What's my experience with pricing, setup cost, and licensing?

I believe the net cloud licensing is roughly a couple hundred dollars a year, but I'm not positive. Another manager of ours buys the licenses and I just approve them. I look at the numbers every now and then. When we buy a device, we buy a three-year NetCloud license for it. 

Cradlepoint's prices are on par with similar solutions.

What other advice do I have?

If you're interested in going with Cradlepoint, just test it out before you make a decision — Implement it. To test it, typically you should set one up in the office, provide WiFi, and test it that way. That way you can get your configuration working before it goes anywhere remotely.

On a scale from one to ten, I would give Cradlepoint a rating of eight. We haven't found anything better and we've looked at a lot of solutions.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.