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Symantec End-User Endpoint Security vs Trend Micro Deep Security comparison

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Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Protection for Business (EPP). Updated: January 2022.
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is signature-based malware detection.""The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""The solution's integration capabilities are excellent. It's one of the best features.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."

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"The administrator's console is very good and easy to manage with it. Deploying patches, definition updates and report is simple.""The firewall, IPS and device control are useful at protecting the environment.""It just works. We have a console, and I can see it at a glance. I don't have any problems with it at all.""It's good at detecting signature-based stuff and stopping that.""The application and device control are valuable features, and the live update is another one. We have a schedule to check every four hours for the live update.""Some important features that are included are the built-in firewall and device control.""The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions.""The solution detects malware very well."

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"In terms of valuable features, I would say its intrusion prevention. Each and every IP connecting to the server gets scanned so we know everyone who is accessing our server and we can block whichever IP's do not belong to us at the firewall.""The solution is quite secure.""The customer service/technical support for this solution is very fast.""DLP, Data Loss Prevention, and the complexity of how we manage the console and how this client, or this tool, will notify us when there is something going wrong within the server and endpoint, is good.""We like the Smart protection and the Virtual patching.""It's easy to use and the interface is simple.""The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it.""It integrates well with the cloud; for example, AWS, and Google Cloud Provider."

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Cons
"The GUI needs improvement, it's not good.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."

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"The artificial intelligence of Symantec End-User Endpoint Security could be better.""There is a lack of reporting and alerts.""It would be perfect if it is capable of detecting or checking ransomware.""I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors.""Future releases should ideally be cheaper.""I would like to see improvements in the anti-virus and the device control features.""They are lacking the visibility that you get in a heuristical, next-generation AI product.""They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus."

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"Deep Security's most valuable features are antivirus and host intrusion detection.""The situation with the currency in Turkey makes this solution a little bit on the expensive side, and if it were lowered then it would be more competitive.""There should be more tools to trace back. Some sort of module needs to be included to attach all the things. It should be more stable, and the traceback feature should be improved. There were cases when we got virtual analyzer or CMC errors. We got false-positive malware notifications, but we couldn't trace them. I raised a case with Trend Micro two or three times, but they couldn't resolve it. Their support should be improved in terms of technical abilities to troubleshoot complex issues. They should be more knowledgeable.""The problem with this solution is that if you go on large sites you have to have an external database, which would increase the cost.""The setup is fairly complex. The deployment took around two months.""The cost is very high.""The licensing structure could improve.""Deep Security's reporting functionality could be improved."

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Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "We pay our licensing fees on a yearly basis, and everything is included in that price."
  • "Its price should be reasonable."
  • "There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
  • "The prices fluctuate, but this year I think it was maybe around $12,000."
  • "The EDR options are costlier than other products."
  • "Licensing is based on a yearly subscription."
  • "Symantec is expensive."
  • "Its price is reasonable."
  • More Symantec End-User Endpoint Security Pricing and Cost Advice →

  • "It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
  • "The solution is considerably cheaper than other similar solutions."
  • "There is a license for this solution and there are extra features you can purchase."
  • "We are paying approximately $50,000 each month, it's definitely expensive."
  • "It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
  • "The pricing is okay. Deep Security is single-server license-based, so it will work based on how many licenses you have procured. There is a yearly subscription for each license."
  • "We pay a yearly fee of between $10,000 and $15,000."
  • More Trend Micro Deep Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is signature-based malware detection.
    Top Answer: 
    Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer: 
    The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer: 
    Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very… more »
    Top Answer: 
    We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior… more »
    Top Answer: 
    Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application… more »
    Top Answer: 
    I like that Crowdstrike allows me to easily correlate data between my firewalls. What’s most useful for my needs is the… more »
    Top Answer: 
    Trend Micro Deep Security offers a lot of features. It guarantees security for your data center, cloud, and containers -… more »
    Top Answer: 
    The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Deep Security
    Learn More
    Overview

    Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

    Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

    The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need  with the Trend Micro™ Deep Security™ platform.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Symantec End-User Endpoint Security
    Learn more about Trend Micro Deep Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Rush University Medical Center, Guess? Inc., Mazda Motor Logistics Europe, MEDHOST, KSC Commercial Internet Co., Ricoh Company Ltd., Square Enix, SoftBank Telecom, Telecom Italia, United Way of Greater Atlanta, A&W Food Services of Canada
    Top Industries
    REVIEWERS
    Government13%
    Healthcare Company13%
    Manufacturing Company13%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm12%
    Pharma/Biotech Company8%
    University7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider22%
    Government7%
    Financial Services Firm4%
    REVIEWERS
    Healthcare Company24%
    Financial Services Firm24%
    Manufacturing Company12%
    Computer Software Company8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise50%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise42%
    REVIEWERS
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business31%
    Midsize Enterprise30%
    Large Enterprise39%
    Find out what your peers are saying about CrowdStrike, SentinelOne, Microsoft and others in Endpoint Protection for Business (EPP). Updated: January 2022.
    563,327 professionals have used our research since 2012.

    Symantec End-User Endpoint Security is ranked 6th in Endpoint Protection for Business (EPP) with 57 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 18 reviews. Symantec End-User Endpoint Security is rated 7.2, while Trend Micro Deep Security is rated 8.2. The top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". On the other hand, the top reviewer of Trend Micro Deep Security writes "Each and every IP connecting to the server gets scanned so we can block whichever IPs do not belong to us at the firewall". Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, McAfee Endpoint Security and Cybereason Endpoint Detection & Response, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Microsoft Defender for Endpoint, Carbon Black CB Defense and SentinelOne.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.