We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"It is a very stable program."
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"It is good for detecting signature-based viruses, and it is user friendly."
"The solution detects malware very well."
"The firewall, IPS and device control are useful at protecting the environment."
"It's good for large organizations. It's able to handle a lot of users."
"I have found the central control console the most valuable feature."
"It's good at detecting signature-based stuff and stopping that."
"Its response time is the most valuable. It is very quick."
"The performance of Symantec End-User Endpoint Security is very good. It does not slow down the computer like other solutions."
"This product offers good protection against many types of malware."
"We like the Smart protection and the Virtual patching."
"Deep Security's most valuable features are antivirus and host intrusion detection."
"Automated virtual patching is a good feature."
"Deep Security is a good product for managing a few servers."
"Some of the main features of this solution are it is reliable and can be used in small to large size businesses."
"The traceback feature in XDR is amazing. You can trace back an attack. You can playback where an attack actually occurred and see how the attacker moved. We can easily show this to management, and it makes it easy to make them understand and convince them, which is the best thing."
"The most valuable feature of this solution is the virtual path function, which is the reason we chose to implement it."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The GUI needs improvement, it's not good."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"In the next release of this solution, I would like to see more to do with malware, encryption technology, and controlling mobile devices."
"I would like to see improvements in the anti-virus and the device control features."
"The technical support could be a bit better."
"The platform itself can be improved as there's no way to track how infections get into the organization."
"They are lacking the visibility that you get in a heuristical, next-generation AI product."
"Every time an OS comes out, I have to upgrade the Symantec product. They don't know how to patch it. If they would produce a patch instead of uninstalling or installing over the current version and rebooting I'd be a lot happier with the product."
"The technical support could improve because when you reach level one support there is a lot of delays."
"It can be improved in terms of features and integration. It should have more advanced features and more integration. Currently, it is just talking to their own solutions. They could add more artificial intelligence, more XDR, and more integration with other vendors so that we can do sharing of information with other vendors."
"It should have XDR and EDR integration. It would be nice if they can tie it up with an XDR or EDR."
"As for what could be improved, I think it should come with an XDR facility without any extra cost. They're always releasing new features, but we need to pay extra for them."
"The setup is fairly complex. The deployment took around two months."
"I would like to see an EDR function for the servers, as that would be useful for us."
"I would like to see better pricing. The pricing could be lower."
"The situation with the currency in Turkey makes this solution a little bit on the expensive side, and if it were lowered then it would be more competitive."
"The cost is very high."
"Requires simplification, a fair amount of trouble shooting required."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"Its price should be reasonable."
"The prices fluctuate, but this year I think it was maybe around $12,000."
"The licensing costs are huge compared to what is normally included in the licensing with other products such as the Microsoft products that we're using. We're paying between $300 and $400 per seat."
"Its price is reasonable."
"There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
"When comparing this solution to others in the current market it is expensive."
"We have some customers on a one-year license and others on a three-year license."
"One great benefit is we do not need to activate a license for every endpoint. The price is fair."
"The solution is considerably cheaper than other similar solutions."
"It's more expensive than other solutions, such as Sophos and Kaspersky, as an endpoint solution."
"It is a very expensive solution. It would be nice if they lower its price. Its license is based on the machines."
"There is a license for this solution and there are extra features you can purchase."
"We are paying approximately $50,000 each month, it's definitely expensive."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.
The Trend Micro Cloud and Data Center Security solution protects applications and data and prevents business disruptions, while helping meet regulatory compliance. Whether you are focused on securing physical virtual, cloud, or hybrid environments, Trend Micro provides the advanced server security you need with the Trend Micro™ Deep Security™ platform.
Symantec End-User Endpoint Security is ranked 5th in Endpoint Protection for Business (EPP) with 52 reviews while Trend Micro Deep Security is ranked 1st in Virtualization Security with 16 reviews. Symantec End-User Endpoint Security is rated 7.2, while Trend Micro Deep Security is rated 8.4. The top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". On the other hand, the top reviewer of Trend Micro Deep Security writes "Each and every IP connecting to the server gets scanned so we can block whichever IPs do not belong to us at the firewall". Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, McAfee Endpoint Security and Bitdefender GravityZone Ultra, whereas Trend Micro Deep Security is most compared with Trend Micro Apex One, CrowdStrike Falcon, Carbon Black CB Defense, Microsoft Defender for Endpoint and SentinelOne.
We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.