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Compare SolarWinds NPM vs. WhatsUp Gold

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16,607 views|10,292 comparisons
SolarWinds NPM Logo
26,134 views|19,544 comparisons
WhatsUp Gold Logo
4,937 views|4,209 comparisons
Featured Review
Find out what your peers are saying about SolarWinds NPM vs. WhatsUp Gold and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""We have the business activity monitoring, the map, and the MBI modules and they are all very good."

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"We don't have any issues with the stability of SolarWinds NPM.""The product covers our needs for the basic care and feeding of servers, whether they are physical or virtual.""I like SolarWinds support because it's 24/7. You describe your issues, your situation and maybe two or three hours later you can discuss a solution with a technical engineer.""The interface is user-friendly, making it easy to use.""The alerting and usage tracking notifications on disk space capacity, network and processor utilization.""A product that is well-tested and trusted in demanding situations.""SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install.""The initial setup was straightforward. We deployed the solution from new and completed the upgrades."

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"The user interface is good enough.""It is stable.""It handles the basics of monitoring.""Auto scanning is most valuable. It looks for rogue devices on your network.""The documentation is very good."

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Cons
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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"Technical support can be slow to respond.""They have had a rather large security breach in the past. It's cost some companies customers.""I would like to see some enhancement on the reporting side, such as making it a little bit easier to create reports or having a larger assortment of canned reports.""We decided that we were no longer going to trust that their products have not been capitalized.""The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications.""The only thing that can be improved is to continually add to the existing capabilities of the product.""The solution's network discovery and node addition processes need more work.""The integration needs to be improved."

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"We can never achieve or get a good picture of the network topology.""The product is old and not updated.""The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be.""The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions.""The technical support does not bother to respond.""The interface needs some work."

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Pricing and Cost Advice
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""The pricing works out well for us, given our environment and where we are.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

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"There can be fees in addition to the licensing fees if you add on.""There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair.""I find that the pricing is acceptable.""It is relatively inexpensive compared to other products in the same category.""The price is more expensive than some other products, such as ManageEngine.""It's expensive and there are costs in addition to the standard licensing.""The licensing is based on the number of nodes, interfaces, and volumes.""We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."

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"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: It actually depends on the exact purpose or kind of devices (network devices, servers, something else). Some tools are… more »
Top Answer: From my point of view, SolarWind is the best tool.
Top Answer: We are partners with SolarWinds and we sell a lot of Network management to large enterprises also because of… more »
Top Answer: Auto scanning is most valuable. It looks for rogue devices on your network.
Top Answer: It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major… more »
Top Answer: The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There… more »
Comparisons
Also Known As
Solarwinds Network Performance Monitor, SolarWinds Network Bandwidth Analyzer
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.

Ipswitch WhatsUp Gold's a layer 2/3 discovery results in a detailed interactive map of your entire networked infrastructure. One affordable license lets you monitor any mix of networks, wireless controllers, servers, virtual machines, applications, traffic flows and configurations across Windows, LAMP and Java environments. It Manage networks, traffic, physical servers, VMs and applications with easy-to-use and customizable maps, dashboards and alerts. WhatsUp Gold streamlines workflows by letting you initiate management tasks directly from the interactive map. Additional Features include: Application Monitoring, Network Traffic Analysis, Configuration Management, Discovery & Network Monitoring, Cloud Monitoring, Virtual Environment Monitoring, Distributed Monitoring and Failover Manager.
Offer
Learn more about Centreon
Learn more about SolarWinds NPM
Learn more about WhatsUp Gold
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Microsoft, Federal Express, Hewlett-Packard, and MasterCard
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Government6%
Wholesaler/Distributor5%
REVIEWERS
Healthcare Company13%
Financial Services Firm11%
Comms Service Provider11%
Computer Software Company9%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider20%
Government9%
Financial Services Firm5%
REVIEWERS
Government25%
Financial Services Firm17%
Non Profit8%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Computer Software Company25%
Comms Service Provider17%
Government12%
Manufacturing Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business31%
Midsize Enterprise20%
Large Enterprise49%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise22%
Large Enterprise50%
REVIEWERS
Small Business35%
Midsize Enterprise29%
Large Enterprise35%
Find out what your peers are saying about SolarWinds NPM vs. WhatsUp Gold and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

SolarWinds NPM is ranked 4th in Network Monitoring Software with 28 reviews while WhatsUp Gold is ranked 32nd in Network Monitoring Software with 4 reviews. SolarWinds NPM is rated 7.8, while WhatsUp Gold is rated 7.6. The top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". On the other hand, the top reviewer of WhatsUp Gold writes "Old, clunky, and with unresponsive support, this product touches the basics but not in style". SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, Wireshark and Nagios XI, whereas WhatsUp Gold is most compared with PRTG Network Monitor, Zabbix, Splunk, ManageEngine OpManager and Cisco UCS Manager. See our SolarWinds NPM vs. WhatsUp Gold report.

See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.