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16,745 views|10,429 comparisons
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Read 14 SCOM reviews.
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46,994 views|34,904 comparisons
Featured Review
Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

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"We have found the scalability capabilities to be okay.""It is very good at monitoring Microsoft Server.""It's easy to use.""The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.""Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.""I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory.""I like the historical reporting of observer metrics.""I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."

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"The integration capabilities and APIs are the best part.""The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system.""The implementation process is very straightforward.""The most valuable feature is the protocol to manage anything.""The performance and bandwidth are valuable features.""It's a flexible solution.""The flexible licensing model is one of the solution's most valuable aspects. It really allows for great flexibility for companies.""We have found that Zabbix is more easy to use than other applications."

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Cons
"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."

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"It'll help if they can provide real-time or closer to real-time monitoring.""They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the cloud, we can have scalability by using Kubernetes. The container is containerized, packaged, and managed using Kubernetes. This feature is not there in SCOM. Going forward, if they can focus on that, it will be great.""I would like to see them improve their network monitoring.""The interface is a little bit cumbersome and certain actions could be simplified.""It would be a much better product if Microsoft provided management packs with the product.""There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches.""The management of the servers could be better.""The initial setup should be easier to complete."

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"If Zabbix had a better dashboard then it would be nice.""The stability could be better.""Its UI should be improved. They did some improvements in version 5, but it could benefit from some more work. Its integrations should also be improved. They've been active for one year, and they seem to have noticed that. It has new integrations, but it could benefit from more integrations. As far as I know, there is no model to push statistics, metrics, or events towards Zabbix. This type of API isn't yet there, whereas some other tools provide an API for this.""Its UI needs to be improved a little bit more so that an end-user is also able to handle it. I can handle it, but others should also be able to handle it in a better way. It becomes complex when we are growing and need to add proxies. We need more scalability features and documentation for different use cases. A lot of articles are available, but they need to be in proper documentation. For example, when you have thousands of servers that have to be monitored in different regions of the world, there should be some kind of documentation to describe how you can create proxies and add them. Sometimes, when you are using the database, it can get overloaded. When the network is growing, the number of transactions becomes very high, and the database gets overloaded. There should be information about how to reduce the load on the MySQL database, which is what Zabbix is using. The market is growing a lot, and it should be enhanced for a lot more things. We are currently bringing enhancements at our end for different use cases. For example, when dockerization is going on, how can we check the logs inside the Dockers. We should also be able to monitor and check the number of logins and add features such as SSO login and two-factor authentication as a protocol. These are the security features and concerns that we have to deal with. Currently, we are developing modules to add features to Zabbix, but they should also work on these features.""The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly.""The server monitoring could be better.""I am having difficulties connecting it to Grafana, as well as some of the other plugins like Kibana.""The performance reporting could be improved."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
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  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • "We have an EA with Microsoft, and it comes as part of the EA."
  • "Our Enterprise Agreement includes the price."
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  • "I was using the free, Community Edition."
  • "We purchased Zabbix for a good price, including support"
  • "We are using the free, open-source version."
  • "It's an open-source solution that can be used free of charge."
  • "This solution is completely open-source, so it is quite affordable."
  • "Zabbix is free but if you use it in production then you have to pay for it."
  • "My manager is very happy because it doesn't cost anything."
  • "This is an open-source solution that can be used free of charge."
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    Questions from the Community
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    Top Answer: 
    I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time.
    Top Answer: 
    Our Enterprise Agreement includes the price. All of the Systems Center products have a backup, which we don't use, but… more »
    Top Answer: 
    I would like to see them improve their network monitoring. We use Solar Winds, and it has a direct interface into SCOM… more »
    Top Answer: 
    The solution is completely open-source and free to use.
    Top Answer: 
    They need to improve the APM solution, the Application Management solution. There's a small module of APM, however, it… more »
    Comparisons
    Also Known As
    System Center Operations Manager, SCOM 2012
    Learn More
    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
    System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.

    Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.

    Offer
    Learn more about Centreon
    Learn more about SCOM
    Learn more about Zabbix
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Dialog Telekom
    Bodybuilding.com, LLC., ITtelligent Consulting Services,Eltele AS, Total Server Solutions, LLC., ChinaNetCloud
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider27%
    Wholesaler/Distributor6%
    Government6%
    REVIEWERS
    Financial Services Firm26%
    Government10%
    Retailer10%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider18%
    Government10%
    Financial Services Firm8%
    REVIEWERS
    Computer Software Company20%
    Comms Service Provider10%
    Financial Services Firm7%
    Retailer7%
    VISITORS READING REVIEWS
    Comms Service Provider31%
    Computer Software Company24%
    Government7%
    Financial Services Firm5%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    REVIEWERS
    Small Business17%
    Midsize Enterprise23%
    Large Enterprise59%
    REVIEWERS
    Small Business49%
    Midsize Enterprise22%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise49%
    Large Enterprise37%
    Find out what your peers are saying about SCOM vs. Zabbix and other solutions. Updated: January 2022.
    563,327 professionals have used our research since 2012.

    SCOM is ranked 8th in Network Monitoring Software with 14 reviews while Zabbix is ranked 1st in Network Monitoring Software with 44 reviews. SCOM is rated 7.8, while Zabbix is rated 8.0. The top reviewer of SCOM writes "Feature rich, scalable and user-friendly, but open-source products are free and do the same thing". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". SCOM is most compared with Dynatrace, PRTG Network Monitor, Nagios XI, SolarWinds NPM and BMC TrueSight Operations Management, whereas Zabbix is most compared with Nagios XI, Splunk, Nagios Core, SolarWinds NPM and Icinga. See our SCOM vs. Zabbix report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.