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Quest KACE Systems Management vs Red Hat Ansible Automation Platform comparison

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Featured Review
Find out what your peers are saying about Quest KACE Systems Management vs. Red Hat Ansible Automation Platform and other solutions. Updated: January 2022.
564,643 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done.""When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot.""It also does patch management. At the moment, I'm rolling out a new feature update, 20.8.2, and it's a great challenge because we have to deploy it to 1,200 computers in the home office. We want to do it without interrupting production, but KACE is reliable and it's easy to adapt it to my needs for how and when to deploy the feature update.""Using this solution saves us lots of time, especially when it comes to performing updates.""The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses.""The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour...""The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches.""KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier."

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"Ansible provides great reliability when coupled with a versioning system (git). It helps providing predictability to the network by knowing exactly what's being pushed after validating it in production.""Ansible is agentless. So, we don't need to set up any agent into the computer we are interacting with. The only prerequisite is that the host with which we are going to interact must have the Python interpreter installed on it. We can connect to a host and do our configuration by using Ansible.""It has improved our organization through provisioning and security hardening. When we do get a new VM, we have been able to bring on a provisioned machine in less than a day. This morning alone, I provisioned two machines within an hour. I am talking about hardening, installing antivirus software on it, and creating user accounts because the Playbooks were predesigned. From the time we got the servers to the actual hand-off, it takes less than an hour. We are talking about having the servers actually authenticate Red Hat Satellites and run the yum updates. All of that can be done within an hour.""One of the most valuable features is that Ansible is agentless. It does not have dependencies, other than Python, which is very generic in terms of dependencies for all systems and for any environment. Being agentless, Ansible is very convenient for everything.""Being a game-changer in configuration management software is what has made Ansible so popular and widespread. Much of IT is based on SSH direct connectivity with a need for running infrastructure in an agentless way, and that has been a big plus. SSH has become a great security standard for managing servers. The whole thing has really become an out-of-the-box solution for managing a Unix estate."

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Cons
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case.""What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network.""The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes.""The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time.""The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful.""One of the complications is that they don't have 24/7 support, and they're also not in our time zone... Sometimes, no matter how critical my application is, if my production server is down I won't be able to connect with anybody till 11:00 AM Eastern Standard Time.""I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE.""I would like them to implement VBScript language in KACE Systems Management. Currently, we can only use PowerShell."

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"Some of the modules in Ansible could be a bit more mature. There is still a little room for further development. Some performance aspects could be improved, perhaps in the form of parallelism within Ansible.""When you set up Playbooks, I may have one version of the Playbook, but another member of the team may have a different vision, and we will not know which version is correct. We want to have one central repository for managing the different versions of Playbooks, so we can have better collaboration among team members. This is our use case for using Git version control.""Accessibility. Ansible uses a CLI by default. Those accustomed to it can find their way and adopt the YAML files easily over time. But, some users are more comfortable using UIs...""Ansible is great, but there are not many modules. You can do about 80% to 90% of things by using commands, but more modules should be added. We cannot do some of the things in Ansible. In Red Hat, we have the YUM package manager, and there are certain options that we can pass through YUM. To install the Docker Community Edition, I'll write the yum install docker-ce command, but because the Docker Community Edition is not compatible with RHEL 8, I will have to use the nobest option, such as yum install docker-ce --nobest. The nobest option installs the most stable version that can be installed on a particular system. In Ansible, the nobest option is not there. So, it needs some improvements in terms of options. There should be more options, keywords, and modules.""The area which I feel can be improved is the custom modules. For example, there are something like 106 official modules available in the Ansible library. A year ago, that number was somewhere around 58. While Ansible is improving day by day, this can be improved more. For instance, when you need to configure in the cloud, you need to write up a module for that."

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Pricing and Cost Advice
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "The pricing and licensing are good. It's worth it."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • "The pricing and licensing are absolutely fair."
  • More Quest KACE Systems Management Pricing and Cost Advice →

  • "Red Hat's open source approach was a factor when choosing Ansible, since the solution is free as of right now."
  • "If you only need to use Ansible, it's free for any end-user, but when you require Ansible Tower, you need to pay per Ansible Tower server."
  • More Red Hat Ansible Automation Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.
    Top Answer: 
    We buy consulting fees from Software Factory, then we pay extra for it.
    Top Answer: 
    I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real… more »
    Top Answer: 
    Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management have been outstanding. If you have a large environment, patching systems is much… more »
    Top Answer: 
    Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer: 
    It has improved our organization through provisioning and security hardening. When we do get a new VM, we have been able to bring on a provisional machine in less than a day. This morning alone, I… more »
    Ranking
    3rd
    Views
    5,078
    Comparisons
    3,366
    Reviews
    25
    Average Words per Review
    1,545
    Rating
    8.8
    2nd
    Views
    34,247
    Comparisons
    26,888
    Reviews
    5
    Average Words per Review
    1,538
    Rating
    8.4
    Comparisons
    Also Known As
    Dell KACE Systems Management
    Ansible
    Learn More
    Overview

    The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

    Ansible is the simplest way to deploy your applications. It gives you the power to deploy multi-tier applications reliably and consistently, all from one common framework. You can configure needed services as well as push application artifacts from one common system.
    Offer
    Learn more about Quest KACE Systems Management
    Learn more about Red Hat Ansible Automation Platform
    Sample Customers
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
    Top Industries
    REVIEWERS
    University28%
    Financial Services Firm17%
    Manufacturing Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Healthcare Company22%
    Comms Service Provider17%
    Government11%
    Legal Firm11%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider17%
    Financial Services Firm12%
    Government8%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise48%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise73%
    REVIEWERS
    Small Business26%
    Midsize Enterprise10%
    Large Enterprise64%
    VISITORS READING REVIEWS
    Small Business9%
    Midsize Enterprise13%
    Large Enterprise78%
    Find out what your peers are saying about Quest KACE Systems Management vs. Red Hat Ansible Automation Platform and other solutions. Updated: January 2022.
    564,643 professionals have used our research since 2012.

    Quest KACE Systems Management is ranked 3rd in Configuration Management with 27 reviews while Red Hat Ansible Automation Platform is ranked 2nd in Configuration Management with 5 reviews. Quest KACE Systems Management is rated 8.8, while Red Hat Ansible Automation Platform is rated 8.4. The top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". On the other hand, the top reviewer of Red Hat Ansible Automation Platform writes "Enables us to efficiently manage an almost unlimited number of nodes". Quest KACE Systems Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Windows Server Update Services, BigFix, Kaseya VSA and ManageEngine Patch Manager Plus, whereas Red Hat Ansible Automation Platform is most compared with Microsoft Endpoint Configuration Manager, Red Hat Satellite, VMware vRealize Automation (vRA), BigFix and Microsoft Azure DevOps. See our Quest KACE Systems Management vs. Red Hat Ansible Automation Platform report.

    See our list of best Configuration Management vendors.

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