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Oracle Enterprise Manager vs ServiceNow Discovery comparison

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Featured Review
Find out what your peers are saying about Oracle Enterprise Manager vs. ServiceNow Discovery and other solutions. Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The tried and tested services that Oracle provides is second to none.""This solution allows us to quickly drill down when there are issues.""SQL Tuning Advisor, ADDM, Top Activity, ASM Space Manager, Incident Notifications""The most valuable features are security and speed.""There are a number of different user interfaces you can choose from.""The product gives us as much control as we can have by providing a complete picture of the whole set of Oracle products.""The 13cR2 updates to the OEM family, strongly integrate Cloud (off-site, hybrid and on-premise) services providing a seamless way to see all of your resources regardless of where they are deployed.""We use it extensively for performance tuning testing, monitoring, and configuration."

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"The initial setup is pretty easy.""The process involving the original setup of the solution is excellent.""It's a single system of record and it captures the relationships.""It does a good job of collecting the data that's necessary for data centers, and IT's operations.""I find that the Discovery and scripting features are the most useful.""The biggest advantage of ServiceNow is the value that it brings.""They provide the ability to see into the Discovery tools I want. They offer the best tool view.""The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."

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Cons
"The solution is considered expensive.""There's a lot of documentation to go through as a new user.""In my experience, the monitoring could be improved.""I would like to see better pricing.""The solution has a very large resource system. It's too big. There are too many items.""The product is pretty comprehensive, but quite resource hungry. This might be due to the majority of the application seemingly being written in Java.""We would like to have a single dashboard for monitoring and controlling all of our products.""Better mobile access would be useful."

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"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it.""The service mapping component is less developed than it is in other solutions, and is in need of improvement.""They can expand on the plugins for some of the other tools.""On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there.""Without improvement in the patters, applications can't be discovered""Technical support has not been helpful when we have come across problems.""The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high.""When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."

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Pricing and Cost Advice
  • "Based upon 3 days of implementation by a single person, plus licensing costs would be approximately $60,000, including the virtualized hosts."
  • "We are satisfied with the pricing."
  • "There are a few bugs with the software which require opening SRs with Oracle Support which contribute to the day-to-day cost. Perhaps 8 hours per month is spent dealing with support, just as a rough guess."
  • "There is only the standard licensing fee. There are no other costs."
  • "Evaluate your requirements carefully. Elaborate DR and HA setup of OEM can become expensive."
  • "Be careful to only enable the packs for which you have a license as this is an issue we see time and again."
  • "The solution is inexpensive to purchase."
  • "It's expensive."
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  • "This solution is a paid option within the ServiceNow framework."
  • "It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
  • "There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
  • "The price could be better. It's a bit on the pricey side."
  • More ServiceNow Discovery Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    It's a useful feature to be able to see the top SQL, the number of executions, the CPU, and the resources that it's using.
    Top Answer: 
    The licensing is the responsibility of our customers. Other than having the expertise to put it together, and then use it properly, there are no additional costs incurred beyond the standard licensing… more »
    Top Answer: 
    In my opinion, rather than a younger DBA, think the user interface could be improved. I like the tree-type system. In all of Oracles products, you can get anywhere in several different ways, and I… more »
    Top Answer: 
    It does a good job of collecting the data that's necessary for data centers, and IT's operations.
    Top Answer: 
    The price could be better. It's a bit on the pricey side.
    Top Answer: 
    When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that. You usually find out after the fact when… more »
    Ranking
    4th
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    Reviews
    12
    Average Words per Review
    718
    Rating
    7.8
    8th
    out of 31 in Server Monitoring
    Views
    2,751
    Comparisons
    1,842
    Reviews
    8
    Average Words per Review
    541
    Rating
    8.1
    Comparisons
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    Overview

    As an IT operations professional, your job is more critical than ever because cloud operations are now a fact of life. For example, you must address the concerns of corporate compliance auditors one minute, and the next minute, deal with end users who signed up for cloud services without consulting you first. So, what are you to do?

    Not to worry! Oracle provides a single solution for managing both situations. Oracle Enterprise Manager provides a “single pane of glass” that allows you to manage on-premises and cloud-based IT using the same familiar interface you know and use on-premises every day.

    For more information on Oracle Enterprise Manager, visit Oracle.com

    ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.

    Offer
    Learn more about Oracle Enterprise Manager
    Learn more about ServiceNow Discovery
    Sample Customers
    7-Eleven, Halliburton, Cisco, Garmin, Nationwide, Korea Telecom, Allied Irish Bank
    York, National Grid, DXC Technology, experian, BEACHBODY
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Energy/Utilities Company15%
    Manufacturing Company8%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company38%
    Comms Service Provider15%
    Government9%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company31%
    Comms Service Provider15%
    Financial Services Firm7%
    Government5%
    Company Size
    REVIEWERS
    Small Business17%
    Midsize Enterprise20%
    Large Enterprise63%
    REVIEWERS
    Small Business67%
    Large Enterprise33%
    Find out what your peers are saying about Oracle Enterprise Manager vs. ServiceNow Discovery and other solutions. Updated: January 2022.
    563,327 professionals have used our research since 2012.

    Oracle Enterprise Manager is ranked 4th in Server Monitoring with 12 reviews while ServiceNow Discovery is ranked 8th in Server Monitoring with 8 reviews. Oracle Enterprise Manager is rated 7.8, while ServiceNow Discovery is rated 8.2. The top reviewer of Oracle Enterprise Manager writes "Very helpful to have the ability to enable centralized control & administration of Oracle products from a single console". On the other hand, the top reviewer of ServiceNow Discovery writes "Stable with good encryption but technical support isn't helpful". Oracle Enterprise Manager is most compared with Nutanix Era, Quest Foglight for Databases, AppDynamics and Zabbix, whereas ServiceNow Discovery is most compared with Microsoft Endpoint Configuration Manager, Tanium, SolarWinds Server and Application Monitor, AWS Cloud Map and Zabbix. See our Oracle Enterprise Manager vs. ServiceNow Discovery report.

    See our list of best Server Monitoring vendors.

    We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.