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Compare OpsRamp vs. ServiceNow IT Operations Management

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16,630 views|10,326 comparisons
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2,054 views|1,484 comparisons
Featured Review
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""The pricing works out well for us, given our environment and where we are."

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"It has different subscription models.""The pricing is high and may be excluding the small to medium-sized enterprise businesses."

More ServiceNow IT Operations Management Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
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Top Answer: The cost could be lower. For those customers who are already using ServiceNow for service management, for example, then… more »
Top Answer: Service Mapping is a time-consuming process. The time and effort versus the benefits are very difficult to articulate to… more »
Comparisons
Also Known As
ServiceNow ITOM
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

With OpsRamp, your IT team won’t need to play catch-up on a laundry list of tasks like aggregating point tool metrics, tracking system health or monitoring applications one-by-one. It starts with our secure IT operations hub, that centralizes information, tasks, dashboards and more.

Move IT operations from a reactive team to one that works intelligently for the business. Gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.
Deliver high-performance business services with visibility and AIOps.

Offer
Learn more about Centreon
Learn more about OpsRamp
Learn more about ServiceNow IT Operations Management
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Epsilon, CloudBrix, GreenPages, NIIT Technologies
servicenow, TransAlta, NATS, Symantec
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider23%
Government5%
Wholesaler/Distributor4%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider14%
Manufacturing Company7%
Financial Services Firm7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider19%
Financial Services Firm12%
Insurance Company4%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
No Data Available
No Data Available
Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.

OpsRamp is ranked 45th in IT Infrastructure Monitoring while ServiceNow IT Operations Management is ranked 38th in IT Infrastructure Monitoring with 3 reviews. OpsRamp is rated 0.0, while ServiceNow IT Operations Management is rated 7.6. On the other hand, the top reviewer of ServiceNow IT Operations Management writes "Great modules with good stability and helpful technical support". OpsRamp is most compared with SolarWinds NPM, Datadog, LogicMonitor, Moogsoft and Splunk Insights for Infrastructure, whereas ServiceNow IT Operations Management is most compared with HPE OneView, Moogsoft, Datadog, BMC TrueSight Operations Management and Auvik.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.