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NETSCOUT nGeniusONE vs PRTG Network Monitor comparison

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16,745 views|10,429 comparisons
NETSCOUT nGeniusONE Logo
9,090 views|5,594 comparisons
PRTG Network Monitor Logo
19,114 views|13,149 comparisons
Featured Review
Find out what your peers are saying about NETSCOUT nGeniusONE vs. PRTG Network Monitor and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""We have the business activity monitoring, the map, and the MBI modules and they are all very good."

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"The installation process is straightforward.""The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database.""The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts.""It's a consolidated, single tool that talks to multiple platforms. It's not vendor-proprietary; it's independent. It provides interoperability with different products, whether they are routing products, switching products, wireless, wired, load balancing, or proxy. It works with anything you can name.""The stability of this product is ok.""The ability of the dashboards is useful for discover, mapping and understanding of application behaviour.""If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue.""We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."

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"It is user-friendly. It is easy to set up health checks within PRTG and use scans. It is like a self-service tool, and anyone can configure their own settings within PRTG.""PRTG gives us true visibility of the downtime of particular circuit functions. So if a circuit is up but not routing traffic, I will know with this tool. I can write a customized script for a sensor to detect specific things.""The initial setup is pretty easy.""It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts.""It gives me a live view of the traffic on the WAN.""Ability to create a dashboard inside software monitoring.""It is able to satisfy all our requirements in terms of email notifications and specific errors on the devices.""Technical support has been very helpful so far."

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Cons
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Improvements are needed in the area of cloud monitoring, as that's a newer feature."

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"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade.""In previous versions, we used to have an icon on the dashboard when the situation analysis would present an alert. It would be nice if that would be made available on the dashboard again. Something that could be customizable to only illuminate on certain applications.""Initial setup was complex.""The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment.""I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it.""The solution could do more for security. It should offer more security-related features.""They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z...""There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

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"PRTG's application monitoring sensor is not strong.""Can be slow in the way it polls the different engines.""Maybe in the future there will be room for improvement, but currently, there is nothing pressing that I can think of""I would like to see network mapping.""The automation should be improved.""The free version only gives us 100 free sensors to use. It would be nice if there was double that.""The licensing policy needs more flexibility.""The technical support could respond a little bit quicker."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • More Centreon Pricing and Cost Advice →

  • "Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."
  • "Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."
  • "This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."
  • More NETSCOUT nGeniusONE Pricing and Cost Advice →

  • "We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
  • "Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
  • "Our licensing costs are 10,000 euros over three years."
  • "PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
  • "It is expensive."
  • "It's an annual license that is based on the number of endpoints that we're tracking and using."
  • "All monitoring system is close to the same pricing scheme."
  • "The price is pretty comparable."
  • More PRTG Network Monitor Pricing and Cost Advice →

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    Questions from the Community
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    Earn 20 points

    Top Answer: 
    There is a need to reduce the complexity of this solution.
    Top Answer: 
    My primary use case of this solution is the monitoring of network devices, security devices, servers, and so on.
    Top Answer: 
    PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it… more »
    Top Answer: 
    PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices… more »
    Top Answer: 
    The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same… more »
    Comparisons
    Also Known As
    NETSCOUT nGenius, nGeniusONE
    PRTG
    Learn More
    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
    The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about Centreon
    Proactively manage your network traffic

    Find out how nGeniusONE can help you to gain greater visibility into your network and keep things running as they should. Contact NETSCOUT to get more information.


    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Cerner Corporation
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider27%
    Wholesaler/Distributor6%
    Government5%
    REVIEWERS
    Comms Service Provider39%
    Financial Services Firm16%
    Computer Software Company10%
    Government6%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government10%
    Financial Services Firm9%
    REVIEWERS
    Comms Service Provider15%
    Manufacturing Company10%
    Construction Company10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider24%
    Government8%
    Educational Organization4%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    REVIEWERS
    Small Business10%
    Midsize Enterprise2%
    Large Enterprise88%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise15%
    Large Enterprise58%
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise38%
    Large Enterprise33%
    Find out what your peers are saying about NETSCOUT nGeniusONE vs. PRTG Network Monitor and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    NETSCOUT nGeniusONE is ranked 11th in Network Monitoring Software with 8 reviews while PRTG Network Monitor is ranked 6th in Network Monitoring Software with 29 reviews. NETSCOUT nGeniusONE is rated 7.6, while PRTG Network Monitor is rated 8.2. The top reviewer of NETSCOUT nGeniusONE writes "Granularity of drill-downs into microseconds is helpful, but common workflows need better documentation". On the other hand, the top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". NETSCOUT nGeniusONE is most compared with Gigamon, SolarWinds NPM, Dynatrace, AppDynamics and ExtraHop Reveal(x) for IT Operations, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, SolarWinds NPM, Wireshark and WhatsUp Gold. See our NETSCOUT nGeniusONE vs. PRTG Network Monitor report.

    See our list of best Network Monitoring Software vendors.

    We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.