We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Reporting on NetCrunch is pretty good. It's very similar to SolarWinds. It's just a different interface. The majority of everything there was beneficial."
"The integration capabilities and APIs are the best part."
"The pricing of the product is reasonable."
"The most valuable feature is network traffic monitoring."
"Zabbix is very easy to implement."
"The initial setup was very quick. The first time it was long because I didn't know it yet. I was only using Windows. The first time was very difficult because of the operating system."
"The solution's design has recently changed and it is visually pleasing with more color, for example, there is blue, black, and white."
"The flexibility of this solution is amazing."
"The most valuable feature is the support for monitoring Cisco switches."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"I didn't care for the role-based, permission-based options, which were not the best."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"Outside of the normal standard monitoring, I would like to extend patching, importing patching, and supporting patching for Windows Servers."
"When using this solution in enterprise monitoring, you are able to see that there are some issues with equipment that could be causing a problem. Sometimes you want to make a root command that you do not want to be executed automatically. What we have tried to do is open an SSH session directly from the solution's interface but it is not possible."
"Implementation is always tailored to the customer and the kind of information we need from the client to carry it out can make them very uncomfortable. Sometimes the clients are not ready to share it."
"I think the reporting part of Zabbix can be improved in terms of more user-friendly graphics to display the collected data. Many simple users who don't know how to use Zabbix properly might get confused by the reporting, although at the same time it is very versatile for my company."
"We would like to monitor other touchpoints such as ATM machines. It would be great if it can provide monitoring of ATM machines. Compatibility with other products would also be great."
"The user interface could be a bit better. They could update it a bit."
"The main problem with Zabbix is that you have to spend time writing templates for all of the products that you have."
"The pricing works out well for us, given our environment and where we are."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"It is open source. If you want to have a subscription or official support, you can pay for it. They have different plans, which are not that expensive. The plans are based on per monitoring server, not per monitored equipment. So, it is not at all expensive, and you can also live without the support if you want a cheaper option."
"We purchased Zabbix for a good price, including support"
"Its licensing is fair. It seems to be much cheaper than others."
"The solution is free. However, many open-sourced tools start out free but eventually start charging."
"It's an open-source solution that can be used free of charge."
"We are using the free, open-source version."
"It is reasonable."
"My manager is very happy because it doesn't cost anything."
NetCrunch is the complete network monitoring solution for monitoring traffic, topology, devices, systems, logs, and services. It's policy, and template-based configuration makes managing thousands of nodes a breeze. It automatically generates layer-2 maps and manages monitoring dependencies. NetCrunch supports major operating systems, virtualization platforms, and the Cloud. Complete SNMP support with 8,700+ MIBs included and a built-in MIB compiler.
Zabbix is the ultimate enterprise-level software designed for real-time monitoring of millions of metrics collected from tens of thousands of servers, virtual machines and network devices. Zabbix is Open Source and comes at no cost.
NetCrunch is ranked 17th in Server Monitoring with 1 review while Zabbix is ranked 1st in Server Monitoring with 39 reviews. NetCrunch is rated 7.0, while Zabbix is rated 8.0. The top reviewer of NetCrunch writes "A network monitoring platform with a useful reporting feature, but permission-based options could be better". On the other hand, the top reviewer of Zabbix writes "Very mature, easy to scale, and free to use". NetCrunch is most compared with PRTG Network Monitor, SolarWinds NPM, Nagios XI, SolarWinds Server and Application Monitor and DX Infrastructure Manager, whereas Zabbix is most compared with Nagios XI, Splunk, Nagios Core, SolarWinds NPM and PRTG Network Monitor.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.