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16,745 views|10,429 comparisons
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17,173 views|14,622 comparisons
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7,320 views|4,177 comparisons
Featured Review
Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in IT Infrastructure Monitoring. Updated: January 2022.
564,599 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

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"The solution is pretty stable.""Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature.""Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping.""Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."

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"Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a feature is pretty helpful for an ongoing forensic investigation or when there is a potential insider threat that you are trying to investigate. It allows you to see the network activity of the users you are investigating. It also gives you more visibility into your network. It was very easy to set up. There is a lot of information out there on Google and YouTube about how to use it. There is also community support. If you have any trouble, it is pretty easy to find an answer online. You will have to do some digging only if you have a very specific use case.""It has a good syntax to put the commands in and get information out of.""I use the filters very often, to determine what type of traffic I am looking for. The use of filter allows traffic to be segmented so that a value can be looked at individually apart from the other traffic."

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more.""The installation and monitoring need improvement.""It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure.""We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."

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"Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for technical people, and most of the technical people would be able to figure it out, but it would be good to improve its user interface. They can maybe build artificial intelligence into it. Currently, it takes a lot of manpower to analyze and dissect all the data.""The only thing that I don't like is sometimes there is an update, and something that I was using is either no longer there or it has changed.""The system could be improved upon by adding a better and more powerful data processing engine."

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Pricing and Cost Advice
  • "If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
  • "Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
  • "The pricing works out well for us, given our environment and where we are."
  • "Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
  • "Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
  • "It is perfect and very cheap if you are a little company or startup. After that, it is quite expensive for a big company."
  • "I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."
  • More Centreon Pricing and Cost Advice →

  • "Nagios Core does not have any payment, but Nagios XI requires payment for the license."
  • "For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
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  • "This is an open-source product that can be used free of charge."
  • "It is free."
  • More Wireshark Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of… more »
    Top Answer: 
    We buy the Centreon solution and licenses for many projects and monitoring hosts. It is perfect and very cheap if you… more »
    Top Answer: 
    The solution’s customizable reports and dashboards for allowing management to see performance metrics is very well done… more »
    Top Answer: 
    Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange… more »
    Top Answer: 
    For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a… more »
    Top Answer: 
    I would like to see Nagios integrate the team mail with the SMS gateway so we can send text alerts. It's difficult to… more »
    Top Answer: 
    Being able to dissect email data and figure out what is inside email messages was the most valuable feature. Such a… more »
    Top Answer: 
    Its user interface was a little less friendly. They can make its user interface a little bit more friendly. It is for… more »
    Comparisons
    Learn More
    Wireshark
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    Overview
    The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

    Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.

    Wireshark is the world's foremost network protocol analyzer.
    Offer
    Learn more about Centreon
    Learn more about Nagios XI
    Learn more about Wireshark
    Sample Customers
    Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
    Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
    Comversion, ADP, Talbots
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company29%
    Comms Service Provider28%
    Wholesaler/Distributor6%
    Government5%
    REVIEWERS
    Comms Service Provider26%
    Manufacturing Company26%
    Financial Services Firm11%
    Media Company5%
    VISITORS READING REVIEWS
    Comms Service Provider25%
    Computer Software Company25%
    Government8%
    Manufacturing Company5%
    REVIEWERS
    Computer Software Company33%
    Retailer11%
    Government11%
    Healthcare Company11%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company18%
    Educational Organization9%
    Government7%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise13%
    Large Enterprise44%
    REVIEWERS
    Small Business33%
    Midsize Enterprise36%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise47%
    Large Enterprise27%
    REVIEWERS
    Small Business53%
    Midsize Enterprise12%
    Large Enterprise35%
    Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in IT Infrastructure Monitoring. Updated: January 2022.
    564,599 professionals have used our research since 2012.

    Nagios XI is ranked 12th in IT Infrastructure Monitoring with 4 reviews while Wireshark is ranked 3rd in Network Troubleshooting with 3 reviews. Nagios XI is rated 8.0, while Wireshark is rated 10.0. The top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". On the other hand, the top reviewer of Wireshark writes "Filters enable traffic to be segmented so that a value can be looked at individually apart from the other traffic". Nagios XI is most compared with Zabbix, PRTG Network Monitor, Nagios Core, SolarWinds NPM and WhatsUp Gold, whereas Wireshark is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Colasoft Capsa and SolarWinds NetFlow Traffic Analyzer.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.