We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Nagios XI helps us monitor the bandwidth of the internet connection, HTTP, DNS, active directory services, and exchange data availability. We have multiple servers to monitor databases, availability of servers, and ping."
"The solution is pretty stable."
"Nagios is a custom API manager, and we can expose custom APIs for our integration. This is a great feature."
"Nagios is stable and it's easy to use the monitoring software, which is why we chose this product."
"It's a single system of record and it captures the relationships."
"The biggest advantage of ServiceNow is the value that it brings."
"It does a good job of collecting the data that's necessary for data centers, and IT's operations."
"They provide the ability to see into the Discovery tools I want. They offer the best tool view."
"The best part about ServiceNow Discovery is that it is included in the ServiceNow suite."
"The process involving the original setup of the solution is excellent."
"The initial setup is pretty easy."
"I find that the Discovery and scripting features are the most useful."
"We often need to develop custom plugins to get Nagios to work the way we want it to work because the features we need are not always available in Nagios."
"It is really difficult to integrate Nagios XI with another system to generate logs and alert our management of failures in security infrastructure."
"The installation and monitoring need improvement."
"The pricing has recently risen. I know they've changed what is covered under the license, however, it doesn't change the way we use it and adds nothing to our experience, and yet we now have to pay more."
"Without improvement in the patters, applications can't be discovered"
"The solution needs to improve the cost of the solution. There are a few different solutions and they do act the same and have the same types of capabilities, however, the cost is quite high."
"The service mapping component is less developed than it is in other solutions, and is in need of improvement."
"On the Software Asset Management part of it, I expect additional reconciliation and Discovery features there."
"They can expand on the plugins for some of the other tools."
"Technical support has not been helpful when we have come across problems."
"In terms of improvement, I would like for it to be possible to use without coding. I would like a dropdown so that every customer can do it easily for himself and can understand it."
"When you switch versions, for example, when you go from Paris to Quebec they will introduce many new things and occasionally things break when they do that."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
"Nagios Core does not have any payment, but Nagios XI requires payment for the license."
"It's a bit expensive compared to other products in the market, but it's worth the money you pay because it's far advanced in terms of features, automation, and capabilities compared to other products."
"The price could be better. It's a bit on the pricey side."
"There is a subscription for ServiceNow Discovery. It's expensive, but I think it's one of the best solutions on the market, so it's worth it."
"This solution is a paid option within the ServiceNow framework."
Nagios XI provides monitoring of all mission-critical infrastructure components including applications, services, operating systems, network protocols, systems metrics, and network infrastructure. Hundreds of third-party addons provide for monitoring of virtually all in-house and external applications, services, and systems.
ServiceNow Discovery finds applications and devices on your network, and then updates the CMDB with the information it finds. Discovery is available as a separate subscription from the rest of the Now Platform.
Nagios XI is ranked 6th in Server Monitoring with 4 reviews while ServiceNow Discovery is ranked 8th in Server Monitoring with 8 reviews. Nagios XI is rated 8.0, while ServiceNow Discovery is rated 8.2. The top reviewer of Nagios XI writes "Easy to use and deploy with helpful technical support". On the other hand, the top reviewer of ServiceNow Discovery writes "Stable with good encryption but technical support isn't helpful". Nagios XI is most compared with Zabbix, PRTG Network Monitor, Centreon, Nagios Core and SolarWinds NPM, whereas ServiceNow Discovery is most compared with Microsoft Endpoint Configuration Manager, Tanium, SolarWinds Server and Application Monitor, AWS Cloud Map and Oracle Enterprise Manager. See our Nagios XI vs. ServiceNow Discovery report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.