We changed our name from IT Central Station: Here's why

N-able Remote Monitoring & Management vs PRTG Network Monitor comparison

Cancel
You must select at least 2 products to compare!
Featured Review
Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues.""The network device is a good feature. In a place where you need to monitor your firewall switches, you can add an RMM tool and monitor it on the same screen on the same setup for the same client. Network devices are very good.""We like that this solution is in real-time, it gives us real-time monitoring.""I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way.""I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful.""The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed."

More N-able Remote Monitoring & Management Pros →

"Good compilation of the system's information.""The up-to-date graphs and the history are very good.""It is easy when it comes to dependencies of devices, so if your router goes down, the three or four switches behind it will automatically be paused so that you don't get multiple alerts.""The solution is very easy to use and the web provides information with ease.""What I've found most valuable is the custom sensor, which allows you to write scripts or code to monitor a specific metric in your environment.""The solution is easy to manage and the reports are very accurate.""The feature I like is that it can easily do a lot of mapping.""It is very flexible, and we can monitor many aspects of IT as well as ERP and CRM services. It has a very powerful interface and APIs for customization."

More PRTG Network Monitor Pros →

Cons
"The solutions could improve by adding more features.""The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports.""Kaseya is a similar product and they have easier scripts. If you want to deploy one software to 100 machines, we need to dig into it and then we need to create the script and work with the support team and then we can deploy that particular script. The pre-built scripted is the one thing that I would definitely like to have improved.""There is quite a bit of delay on the portal where we receive monitoring information from the endpoint agent on the remote device. Sometimes it gets stuck with no live response from the device, and you have to refresh the portal just to make sure that it's projecting the right information.""We haven't had it for very long, and we're finally getting comfortable with it. The biggest improvement probably would be a little more clarification. It has few exclamation points or attention-getters when there is a computer that doesn't have the up-to-date patches, etc. However, it's not specific in terms of what you need to do. Sometimes, it says it requires a reboot, and you reboot it, but the same message still shows up. Sometimes, the messages that it gives you about how to resolve an issue are not very easy to understand.""I would like to see notifications sent with SMS."

More N-able Remote Monitoring & Management Cons →

"PRTG's application monitoring sensor is not strong.""They could improve the process of updating the license.""I would like to see them take their graphing tools and convert them into a collector so that we can point telemetry to them""Its price can be better. Its price is a problem for us because it is in dollars, and there is a high conversion rate. In terms of new features, it can have BGP monitoring. It should also have a dashboard and maps editor.""The free version only gives us 100 free sensors to use. It would be nice if there was double that.""There's always room for improvement. The high availability feature is good, but it's an area that PRTG could marginally improve. For example, in PRTG, both servers have a different IP, but it would make things a lot easier if they were bound by a single IP.""It would be nice if it gave us alerts via Gmail or SMS message.""I would like to see network mapping."

More PRTG Network Monitor Cons →

Pricing and Cost Advice
  • "It's expensive and out of our budget."
  • "We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."
  • "There is a license required for this solution."
  • "I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."
  • More N-able Remote Monitoring & Management Pricing and Cost Advice →

  • "We used a product called SolarWinds in the past, and its cost was high. Whereas, PRTG came in at a third of SolarWind's cost."
  • "Cost was a factor when selecting this solution, but it just did everything we wanted it to do."
  • "Our licensing costs are 10,000 euros over three years."
  • "PRTG is now available as PRTG Enterprise Monitor, and the price varies depending on the total number of sensors the customer buys"
  • "It is expensive."
  • "It's an annual license that is based on the number of endpoints that we're tracking and using."
  • "All monitoring system is close to the same pricing scheme."
  • "The price is pretty comparable."
  • More PRTG Network Monitor Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Remote Monitoring and Management Software solutions are best for your needs.
    563,780 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    The solution is used to monitor and manage networks remotely.
    Top Answer: 
    The solution provides an administration panel where we can see what is happening on our client's stations, such as events, alerts, and all the software installed.
    Top Answer: 
    PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device and… more »
    Top Answer: 
    PRTG is simple to manage. First, you can create a template for a device, then apply it to hundreds of similar devices. That's a great advantage.
    Top Answer: 
    The price of PRTG is reasonable. PRTG's competitors like SolarWinds and ManageEngine charge more for the same functionality. They are much more expensive at licensing level. What's more, PRTG comes as… more »
    Ranking
    Views
    2,361
    Comparisons
    1,982
    Reviews
    3
    Average Words per Review
    760
    Rating
    8.3
    Views
    19,114
    Comparisons
    13,149
    Reviews
    18
    Average Words per Review
    529
    Rating
    8.1
    Comparisons
    Also Known As
    SolarWinds MSP Remote Monitoring & Management, MSP RMM, SolarWinds RMM, SolarWinds Remote Monitoring and Management
    PRTG
    Learn More
    Overview

    With out-of-the-box remote monitoring, management, patching, and automation, it’s easier than ever to support, manage, and protect your customers with N‑able RMM.

    • Onboard in record time.
    • Multiply your team’s impact and profitability.
    • Identify and remediate issues automatically before they do harm.
    • Add the features you need, when you need them.
    • Expand your service offering and grow your customer base at your own pace.
    • Get access to exclusive resources, such as the MSP Institute, Automation Cookbook, boot camps, and office hours.

    PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.

    To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.

    Offer
    Learn more about N-able Remote Monitoring & Management
    Get ahead of IT infrastructure issues

    With PRTG Network Monitor you can identify and solve potential issues before it affects anyone. Download a free 30-day trial today and experience the benefits of 24-hour IT Infrastructure Monitoring.

    Sample Customers
    NetSys Network Systems
    Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
    Top Industries
    VISITORS READING REVIEWS
    Comms Service Provider39%
    Computer Software Company21%
    Government5%
    Financial Services Firm4%
    REVIEWERS
    Comms Service Provider15%
    Construction Company10%
    Manufacturing Company10%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider23%
    Government8%
    Educational Organization4%
    Company Size
    No Data Available
    REVIEWERS
    Small Business46%
    Midsize Enterprise21%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise38%
    Large Enterprise33%
    Find out what your peers are saying about Atera, ConnectWise, Kaseya and others in Remote Monitoring and Management Software. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    N-able Remote Monitoring & Management is ranked 5th in Remote Monitoring and Management Software with 6 reviews while PRTG Network Monitor is ranked 6th in Network Monitoring Software with 29 reviews. N-able Remote Monitoring & Management is rated 8.6, while PRTG Network Monitor is rated 8.2. The top reviewer of N-able Remote Monitoring & Management writes "Has been helpful during the pandemic because you can dial in from any location". On the other hand, the top reviewer of PRTG Network Monitor writes "If there is an incident, it not only tells you that there is an incident, it will also tell you the root cause". N-able Remote Monitoring & Management is most compared with ConnectWise Automate, SolarWinds NPM, Atera, Pulseway and Zabbix, whereas PRTG Network Monitor is most compared with Zabbix, Nagios XI, Centreon and SolarWinds NPM.

    We monitor all Remote Monitoring and Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.