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Microsoft Endpoint Configuration Manager vs Quest KACE Systems Management comparison

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Featured Review
Find out what your peers are saying about Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work.""It's a stable product.""Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching.""It uses detailed descriptions of the workstations, and that is good for me.""Software deployment and WSUS are most valuable.""It is easy to install, and quick to deploy.""It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines.""I like its ease of use. It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments. If you incorporate Intune into it, you can have both. You can bring your own devices and corporate devices, and everything runs out of SCCM and Intune."

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"The scripting part increases IT productivity because of the specialized software in our environments for students' courses. You need to use software which is not programmed by developers. A lot of software for building houses or other things is developed by normal guys, who do not have much skill in programming. When you need to install this type of software, it is very difficult. You have to install registry keys, etc. For that, it is very good to use the scripting part of this solution. So, you can automate this part as well.""The most valuable feature is the imaging of computers through the SDA... Being able to do that so quickly with the SDA, and to then use the SMA for reinstalling software, has been huge for our productivity.""The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate.""KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier.""We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done.""Asset management is most valuable. It is essential for all customers. The other features are also useful, but asset management is most important.""The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses.""We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those."

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Cons
"The database should be made to be more stable and robust, but not so much the configuration.""It would be better if reporting were more user-friendly. I would like to see an upgrade in the reporting structure in the next release. At the moment, you have to use an SQL query or configure it to pull reports through the graphical user interface. Their updates could be more regular. I think Mircosoft updates it every six months. They are also moving many things to Intune, and Microsoft decided to move the deployment solution there. I think SCCM is getting old, and Intune is new.""The operations could be faster and you need some patience with this tool.""Microsoft should extend support for additional platforms.""One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved.""It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that.""They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions.""Based on my experience with SCCM 2016, the main, big issue is not having a good user-friendly environment. It needs much better GUI."

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"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network.""I have complaints about smart label adaptation and because of this, I recommend a 24 to 48 hour bake-in period.""There isn't a lot they need to improve with the solution itself at this point. It is pretty close to providing a single pane of glass for everything that we need for endpoint management specifically on all devices. There is very little that it doesn't provide for us, and for those, we have to go to other methods. There are some of the patching solutions that it doesn't take care of for us. So, we have to do those manually on the devices, and that's really the biggest thing. It doesn't do patching really well for non-Microsoft applications. The major application updates, particularly Windows updates, don't function nearly as well, but, for the vast majority of things, it does just fine. If they could improve in this aspect, that'd be great, but I don't know if they're going to be able to do that.""It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances.""The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not.""When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth.""Paying for the product should come with full and extended training anytime it is needed.""There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."

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Pricing and Cost Advice
  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • "Presently, I am using a free trial version."
  • "We have to pay for a license."
  • "The price model is different for every client."
  • "For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
  • "Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
  • More Microsoft Endpoint Configuration Manager Pricing and Cost Advice →

  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "The pricing and licensing are good. It's worth it."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • "The pricing and licensing are absolutely fair."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently.
    Top Answer: 
    I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.
    Top Answer: 
    We buy consulting fees from Software Factory, then we pay extra for it.
    Top Answer: 
    I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real… more »
    Ranking
    1st
    Views
    42,757
    Comparisons
    28,371
    Reviews
    32
    Average Words per Review
    501
    Rating
    8.1
    3rd
    Views
    5,078
    Comparisons
    3,366
    Reviews
    25
    Average Words per Review
    1,545
    Rating
    8.8
    Comparisons
    Also Known As
    System Center Configuration Manager, SCCM
    Dell KACE Systems Management
    Learn More
    Overview

    Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.

    Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.

    Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.

    With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

    Benefits and Features

    • Proactively manage all device life cycles, starting from purchase all the way to retirement.
    • Automatically deploy software as well as printers to devices, using a common software library.
    • Deploy upgrades and patches to your operating system.
    • Ensure that all devices are patched, encrypted, and secured in compliance with security best practices.
    • Provide mobile device management functionality, which includes the ability to reboot and/or lock devices remotely.
    • Provide end users with “self-service” so that they can update machines when it is convenient for them.

    Reviews from Real Users:

    Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.

    The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

    Offer
    Learn more about Microsoft Endpoint Configuration Manager
    Learn more about Quest KACE Systems Management
    Sample Customers
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company15%
    Manufacturing Company11%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider18%
    Government9%
    Financial Services Firm6%
    REVIEWERS
    University28%
    Financial Services Firm17%
    Manufacturing Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    Company Size
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise12%
    Large Enterprise75%
    REVIEWERS
    Small Business24%
    Midsize Enterprise48%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise73%
    Find out what your peers are saying about Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Microsoft Endpoint Configuration Manager is ranked 1st in Configuration Management with 33 reviews while Quest KACE Systems Management is ranked 3rd in Configuration Management with 27 reviews. Microsoft Endpoint Configuration Manager is rated 8.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". On the other hand, the top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, ManageEngine Desktop Central, Ivanti Patch for Windows and Tanium, whereas Quest KACE Systems Management is most compared with Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform, Kaseya VSA and ManageEngine Patch Manager Plus. See our Microsoft Endpoint Configuration Manager vs. Quest KACE Systems Management report.

    See our list of best Configuration Management vendors and best Patch Management vendors.

    We monitor all Configuration Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.