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Micro Focus ZENworks Configuration Management vs Quest KACE Systems Management comparison

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Pros
"The most valuable feature is the impact analysis."

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"This solution makes it easy to control assets and upgrade all types of software.""KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier.""The ability to build scripts right on the deployment center itself, as well as building groups that take those scripts/task chains has been absolutely invaluable and one of the most important parts of my whole environment.""The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant.""The service desk can be configured and customized to better serve our environment.""We have our KACE agent deployed on all of our workstations and servers, and it provides us with reports on the hardware and software inventory for those.""With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility.""The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."

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Cons
"The native UI should be simplified because it is outdated and a little bit over-complicated."

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"I would like for there to be improvement when it comes to Microsoft and Windows updates. It has the ability to do it but the control of it is not there like I have in the Windows Server Update Services. The way KACE does it is still very granular. You don't really see the process like it is in the Windows Server Update Services. I think that would be one of the biggest things that I would like to see KACE really put some work into and really make that a big enhancement.""The K1000 doesn't communicate well with some clients without SMB. There are some issues with getting things to image correctly because they rely on SMB, and SMB is a protocol that is being removed due to security reasons. Organizations are trying to rely less and less on SMB. I know Quest is aware of it. They've talked about having a new version that wouldn't rely on SMB for connection to the clients, but they haven't gotten there yet.""The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time.""What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network.""I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real management or overview on KACE where you can really see 100 percent of what is going on as well as what is going to be processed next and whether I can influence the overall process. It could really help me if I knew, e.g. exactly in 10 minutes my colleague will be supplied with this or that software. I haven't found this yet. If they could add this, that would be cool. It is still missing and I haven't yet found something like this.""KACE implemented the possibility of reducing the network speed of the KACE agent. You can set it so that it takes whatever network speed you want or you can set it to 5 Mb, to save network speed. You set it for all the computers, but it would be preferable to separate between VPN connections in our home office and the local area. It would be great to be able to set separate speeds for different VLANs.""There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful.""The problem is that it's harder to directly emulate a lot of the stuff that the group policies do, using the KACE solution. With regular group policies, you just specify the various settings you want to change on the workstations, and then you specify the workstations and—while it's kind of an ugly mess—it does it. Whereas on KACE, you really have to know what you're doing with scripting to effectively script those exact same changes."

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Pricing and Cost Advice
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "The pricing and licensing are good. It's worth it."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • "The pricing and licensing are absolutely fair."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.
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    We buy consulting fees from Software Factory, then we pay extra for it.
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    I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real… more »
    Ranking
    13th
    Views
    637
    Comparisons
    460
    Reviews
    1
    Average Words per Review
    600
    Rating
    9.0
    3rd
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    Also Known As
    HPE CMS, HPE Configuration Management, Micro Focus Configuration Management
    Dell KACE Systems Management
    Learn More
    Overview

    Micro Focus' Configuration Management System is a comprehensive set of CMDB tools collects, stores, manages, updates, and presents data about software and infrastructure services configuration so you can lower costs and mitigate risk.

    The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

    Offer
    Learn more about Micro Focus ZENworks Configuration Management
    Learn more about Quest KACE Systems Management
    Sample Customers
    Tech Mahindra, NNIT, ASIC
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider23%
    Government8%
    Educational Organization6%
    REVIEWERS
    University28%
    Financial Services Firm17%
    Manufacturing Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business24%
    Midsize Enterprise48%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise73%
    Find out what your peers are saying about Microsoft, Red Hat, Quest Software and others in Configuration Management. Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Micro Focus ZENworks Configuration Management is ranked 13th in Configuration Management with 1 review while Quest KACE Systems Management is ranked 3rd in Configuration Management with 27 reviews. Micro Focus ZENworks Configuration Management is rated 9.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Micro Focus ZENworks Configuration Management writes "Helpful impact analysis and the discovery capability is quite good". On the other hand, the top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". Micro Focus ZENworks Configuration Management is most compared with Microsoft Endpoint Configuration Manager, BMC TrueSight Server Automation, Red Hat Ansible Automation Platform, HashiCorp Terraform and SaltStack, whereas Quest KACE Systems Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and SolarWinds Patch Manager.

    See our list of best Configuration Management vendors.

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