We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"Everything is in a single pane and you can look at your network in one centralized place."
"The dashboard itself is very simplified and easy to navigate."
"The ease-of-use and the analytics are really effective tools."
"Great visibility on the dashboard."
"The most valuable feature is ease of use."
"The most valuable features are the bandwidth analyzer, the monitoring, the network analyzer, it has overall good performance, and an easy deployment."
"The integration with other SolarWinds products is good."
"The software management tools are very useful for our customers."
"The most valuable feature is the ability to look for any increases in bandwidth over time so that we can plan before it becomes critical."
"The program is scalable enough for our usage."
"SolarWinds has improved our organization because whenever a device is down, we get an alert."
"The monitoring is perfect, showing you the details for the utilization of resources and network bandwidth."
"They have instructional videos and other information available on the site to assist you with learning it."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"The product is missing a VPN and it is a major issue when it comes to deployment."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"Price could be reduced."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"Meraki lacks their own software for connecting to the VPN which creates some issues."
"The initial setup is complex and can be made more straightforward."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
"If your network is on SolarWinds, and you notice that the traffic is bad because it says "user downloading a heavy file," it doesn't indicate which endpoint is downloading those heavy files. SolarWinds doesn't have the tools to be able to handle this kind of situation. You can just notice through your network device that the traffic is becoming overwhelming or heavy, but you cannot go inside and get more details related to the endpoint where it is happening. We would like SolarWinds to be able to handle this kind of situation and even manage the traffic inside a network from the endpoint to the network device. These would be good enhancements. It is mostly stable. The problem comes only when we want to add another SolarWinds model. SolarWinds has so many models, and sometimes when we want to add other models on the platforms that are reserved for our firm, it freezes. When this happens, we have to create a new VM for that model."
"The Atlas module that is used for building the network map is very bad."
"It does not flow. It cannot do our metric performance monitoring. So it is very limited. They can do it but in a very limited fashion. It is only good for SNMP-based alerts."
"It's scalable, but it could be simplified because it's not completely easy."
"I would like to see better customization capabilities."
"I would like to see more artificial intelligence capabilities."
"The pricing is expensive."
"It's not a cheap product, so the pricing could be improved."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The pricing works out well for us, given our environment and where we are."
"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
"We pay yearly, and we are happy with its price."
"The price of this solution is exceptional."
"While the pricing is fair, it could be better."
"The pricing is reasonable."
The dashboard that hosts all of the information around the Meraki product data.
Meraki Dashboard is ranked 13th in Network Monitoring Software with 8 reviews while SolarWinds NetFlow Traffic Analyzer is ranked 6th in Network Traffic Analysis (NTA) with 11 reviews. Meraki Dashboard is rated 8.6, while SolarWinds NetFlow Traffic Analyzer is rated 7.6. The top reviewer of Meraki Dashboard writes "Centralized dashboard management for all devices on your network that is easy-to-use". On the other hand, the top reviewer of SolarWinds NetFlow Traffic Analyzer writes "Alerts us whenever a device is down but it cannot do metric performance monitoring". Meraki Dashboard is most compared with ThousandEyes, Zabbix, PRTG Network Monitor, SolarWinds NPM and Nagios Core, whereas SolarWinds NetFlow Traffic Analyzer is most compared with Cisco Stealthwatch, Zabbix, Auvik, Plixer Scrutinizer and Fortinet FortiSIEM. See our Meraki Dashboard vs. SolarWinds NetFlow Traffic Analyzer report.
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