We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"The reporting is great. Everything you need is in the report for you already."
"The reports that you can run are really nice."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"The deployment is quite simple and pretty straightforward."
"It is nice to be able to monitor and to have notifications."
"It's extremely easy to deploy."
"This tool is simple to use."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"The most valuable feature is the reporting."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"One major area for improvement for Devo... is to provide more capabilities around pre-built monitoring. They're working on integrations with different types of systems, but that integration needs to go beyond just onboarding to the platform. It needs to include applications, out-of-the-box, that immediately help people to start monitoring their systems. Such applications would include dashboards and alerts, and then people could customize them for their own needs so that they aren't starting from a blank slate."
"Technical support could be better."
"I would like to have the ability to create more complex dashboards."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
"Their technical support should be improved."
"It takes a little bit of time for Log360 to actually learn your environment."
"Most times log sheets are not assigned well."
"The support needs improvement."
"The matter of the data retention needs to be addressed."
"We can log in as a local user, and it's fine, but when we login with an Active Directory user, we cannot."
"I would like to have a more customizable dashboard."
"The reporting could be more robust. It can be a lot more granular and that will make it a lot more useful in comparison to how it is incorporated at the moment."
"There are no multiple dashboards which would allow you to see information side-by-side."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"There is no correlation made between log entries, so no threat information is presented."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"SolarWinds should improve its correlation capabilities. The correlation does not automatically detect and reduce the events fast enough. You have to manually do a correlation report, which means the tool is not scalable in many ways."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"Our licensing fees are billed annually and per terabyte."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"Devo was very cost-competitive... Devo did come with that 400 days of hot data, and that was not the case with other products."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"There is a cost for each feature used."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
"The pricing model would benefit from having package deals with other SolarWinds products."
"Licenses can only be purchased in blocks of fifty at a time."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
Log360 is your one-stop solution for all log management and network security challenges. It is an integrated solution that combines EventLog Analyzer and ADAudit Plus into a single console to help you manage your Active Directory auditing and network security easily.
When TriGeo was acquired by SolarWinds, TriGeo SIM became known as SolarWinds Log & Event Manager. This product is a leading Security Information and Event Management (SIEM) product and log management solution, which provides log collection, analysis, and real-time correlation.
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
ManageEngine Log360 is ranked 17th in Security Information and Event Management (SIEM) with 7 reviews while SolarWinds Security Event Manager is ranked 14th in Security Information and Event Management (SIEM) with 7 reviews. ManageEngine Log360 is rated 7.0, while SolarWinds Security Event Manager is rated 7.2. The top reviewer of ManageEngine Log360 writes "Deployment is quite simple and straightforward and it has a good graphics interface ". On the other hand, the top reviewer of SolarWinds Security Event Manager writes "Can be used across many platforms and has a user-friendly GUI". ManageEngine Log360 is most compared with ManageEngine EventLog Analyzer, Splunk, Microsoft Sentinel, IBM QRadar and Rapid7 InsightIDR, whereas SolarWinds Security Event Manager is most compared with Splunk, IBM QRadar, ArcSight Enterprise Security Manager (ESM), LogRhythm NextGen SIEM and Fortinet FortiSIEM. See our ManageEngine Log360 vs. SolarWinds Security Event Manager report.
See our list of best Security Information and Event Management (SIEM) vendors.
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