"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"The initial setup is pretty straightforward."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"The patch management aspect of the solution is the most valuable part for us."
"Everything is easily centralized and managed under this one product."
"The solution has very good documentation."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"The remote management and location capabilities are good."
"A very easy to use solution."
"Remote management is most valuable. It allows you to manage multiple types of devices. It is not just limited to laptops or desktops. You can also manage IoT devices. If a device is lost or stolen, you can easily take control of the device without letting any information get leaked."
"The location and remote management services are the most valuable."
"The contained browser is a good feature."
"Documentation could improve so we don't need to create the support requests first."
"Improvement of the chats on the web communication through the WAN would be helpful."
"I would like to see them come out with a SaaS version of the product in the future."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"Cost of licensing is quite high."
"There is no Apple zero-day support for updates."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"It's not accurate enough when it comes to sending items to end-users."
"I would like to see some integration with native Microsoft products such as Anti-value."
"The reverse proxy is not intuitive and it takes time to get it right, so this is something that can be improved."
"Feature-wise, it is fine, but its pricing could be better, given that Microsoft is on a bundling spree. AirWatch would benefit from reducing the license pricing per user per month."
"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Workspace ONE is a digital workspace platform that simply and securely delivers and manages any app on any device by integrating access control, application management and multi-platform endpoint management. It is available as a cloud service or for on-premises deployment.
ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 22 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 30 reviews. ManageEngine Desktop Central is rated 8.4, while VMware Workspace ONE is rated 8.4. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of VMware Workspace ONE writes "A straightforward setup with a good set of features and very good documentation". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, ManageEngine Patch Manager Plus, Jamf Pro and Symantec Client Management Suite, whereas VMware Workspace ONE is most compared with Microsoft Intune, VMware Horizon 7, Jamf Pro, Citrix Workspace and IBM MaaS360. See our ManageEngine Desktop Central vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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