"Very good, functional solution for endpoint management."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The solution is time-saving and resource-saving."
"The patch management aspect of the solution is the most valuable part for us."
"The initial setup is pretty straightforward."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"All features are useful. It is useful for preventing the use of unauthorized software on corporate-owned devices. It provides an option to lock the devices for unauthorized software. The devices can only be used under the supervision of the device manager."
"SOTI's most valuable feature has to be mobile device management and visibility through the main console. There's a central dashboard that you can use to monitor the devices and keep track of usage, battery consumption, and battery life."
"It is very reliable, and their support is excellent."
"The most valuable features are remote control and geo-fencing."
"The SOTI MobiControl Assist tool is very good for remote controlling devices for troubleshooting. SOTI MobiControl is very helpful."
"The most valuable features are visibility and remote access."
"The remote control we have helps us a lot."
"The installation is very straightforward."
"The solution lacks some configuration."
"Some difficulties with setup for multiple locations."
"Improvement of the chats on the web communication through the WAN would be helpful."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The pricing is lower than other well-respected solutions in this category."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"Companies like SOTI and Mobile Iron are working with Google to help them manage these devices and eliminate the use of bar code scanner sales and mobile device sales. That's kind of crazy."
"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."
"There is room for improvement when it comes to the ability to customize devices and choosing what information goes onto them."
"It would be helpful if the product offered more integration and more features around the iOS and macOS platforms."
"SOTI MobiControl could improve by being more user-friendly."
"In the next release, they should make it easier to migrate."
"The solution could use better reporting."
"Its user interface needs to be improved."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.
ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 22 reviews while SOTI MobiControl is ranked 7th in Enterprise Mobility Management (EMM) with 9 reviews. ManageEngine Desktop Central is rated 8.4, while SOTI MobiControl is rated 8.2. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of SOTI MobiControl writes "Effective mobile device management and high visibility using the main dashboard". ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and N-able N-central, whereas SOTI MobiControl is most compared with Microsoft Intune, VMware Workspace ONE, Ivanti Avalanche, Jamf Pro and BlackBerry Enterprise Mobility Suite. See our ManageEngine Desktop Central vs. SOTI MobiControl report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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