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ManageEngine Desktop Central vs Microsoft Intune comparison

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Featured Review
Find out what your peers are saying about ManageEngine Desktop Central vs. Microsoft Intune and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is time-saving and resource-saving.""Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems.""ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it.""The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well.""The solution is definitely scalable.""The stability is very good."

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"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part.""Great for software update needs, operating system version updates, and security policy enforcement.""It's easy to manage and easy to configure.""The dashboards, the security, and the customization capabilities work very well for us.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""One of the main features of the solution is it allows the management of many devices in different ways.""By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking.""Maturity makes it a stable product."

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Cons
"Improvement of the chats on the web communication through the WAN would be helpful.""I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu.""The solution should be better at integrating with other solutions.""The performance sometimes lags a bit because the solution is demanding on system resources.""The solution lacks some configuration.""There are occasional glitches.""We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk.""The pricing could be a bit better."

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"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard.""The configuration and pricing can be improved.""It would be helpful if there was proactive remediation.""The pricing can be expensive if you are not combining it with other products.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.""China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center.""There can be delays in the deployment of new policies.""There needs to be more support for Mac operating systems."

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Pricing and Cost Advice
  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Desktop Central Pricing and Cost Advice →

  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • "The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
  • "The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."
  • "Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
  • "We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
  • "Pricing can be improved."
  • "The price could be better."
  • More Microsoft Intune Pricing and Cost Advice →

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    Answers from the Community
    Netanya Carmi
    author avatarJanet Staver
    Real User

    ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface.


    One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too.


    Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting.


    Conclusion:
    Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.

    author avatarManojNair1
    User

    Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching 



    Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed 


    Intune too has its issues - I does not have an inventory reporting functionality


    The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central. 


    DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption


    DC has strong patch deployment capability whereas its bit vague on Intune


    This list goes on so Im stopping here 

    Questions from the Community
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    The initial setup is pretty straightforward.
    Top Answer: 
    The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Top Answer: 
    Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a… more »
    Top Answer: 
    Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer… more »
    Top Answer: 
    Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
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    Average Words per Review
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    Rating
    8.4
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    Average Words per Review
    573
    Rating
    7.7
    Comparisons
    Also Known As
    Desktop Central, ManageEngine Desktop Management MSP
    Intune, MS Intune
    Learn More
    Overview

    A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

    Intune is a cloud-based service in the enterprise mobility management (EMM) space that helps enable your workforce to be productive while keeping your corporate data protected. With Intune, you can:

    • Manage the mobile devices your workforce uses to access company data.
    • Manage the mobile apps your workforce uses.
    • Protect your company information by helping to control the way your workforce accesses and shares it.
    • Ensure devices and apps are compliant with company security requirements.
    Offer
    Learn more about ManageEngine Desktop Central
    Learn more about Microsoft Intune
    Sample Customers
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Mitchells and Buzzers, Callaway
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Manufacturing Company11%
    Healthcare Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company19%
    Government8%
    Manufacturing Company4%
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm15%
    Comms Service Provider10%
    Pharma/Biotech Company7%
    VISITORS READING REVIEWS
    Computer Software Company25%
    Comms Service Provider19%
    Government7%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise52%
    REVIEWERS
    Small Business27%
    Midsize Enterprise11%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise19%
    Large Enterprise65%
    Find out what your peers are saying about ManageEngine Desktop Central vs. Microsoft Intune and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 22 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 56 reviews. ManageEngine Desktop Central is rated 8.4, while Microsoft Intune is rated 7.8. The top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". On the other hand, the top reviewer of Microsoft Intune writes "Unified endpoint management that has the flexibility of stand-alone components". ManageEngine Desktop Central is most compared with Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus, Jamf Pro and Symantec Client Management Suite, whereas Microsoft Intune is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360, Google Cloud Identity and SOTI MobiControl. See our ManageEngine Desktop Central vs. Microsoft Intune report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.