We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"The product is lightweight in terms of memory use, requiring only 10 megabytes or less."
"It's a very good tool and a very stable tool."
"The people in technical support are very good."
"The connectivity of the solution is very good."
"The most valuable feature of this solution is the monitoring capabilities."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"SolarWinds NPM has a colorful UI and many easy-to-use features. It does not need to be configured as much and is also easy to install."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"The training for this product is not very good and needs to be improved."
"Could use a topology diagram which would help get an exact visual."
"Technical support and releases are not particularly reliable."
"There needs to be more integration of widgets, especially for reporting purposes."
"My team has had a lot of issues with support."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"It would be nice if SolarWinds added some technical protocols like Modbus. The market needs a simple solution for monitoring a technical device."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"It would be good to have high security."
"Technical support can be slow to respond."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The pricing works out well for us, given our environment and where we are."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"There are a lot of sub-products and it just continued to increase the price."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
"I find that the pricing is acceptable."
"It is not an expensive product."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"The licensing is based on the number of nodes, interfaces, and volumes."
"The NPM component of the system costs approximately $1,000 USD per year."
"It is relatively inexpensive compared to other products in the same category."
Earn 20 points
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LogRhythm NetMon is ranked 40th in Network Monitoring Software with 2 reviews while SolarWinds NPM is ranked 3rd in Network Monitoring Software with 28 reviews. LogRhythm NetMon is rated 7.6, while SolarWinds NPM is rated 7.8. The top reviewer of LogRhythm NetMon writes "Provides very good lateral visibility for easy detection of irregular traffic and attacks". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". LogRhythm NetMon is most compared with Cisco Stealthwatch, Meraki Dashboard, SolarWinds NetFlow Traffic Analyzer, Flowmon Solution and NETSCOUT nGeniusONE, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and WhatsUp Gold. See our LogRhythm NetMon vs. SolarWinds NPM report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.