We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Visibility is a valuable feature, the ability to see even if the traffic is not going into the firewall"
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"The most valuable feature is ease of use."
"Everything is in a single pane and you can look at your network in one centralized place."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The most valuable feature is its simplicity in navigating through the dashboard. It's well set out, and the layout is nice and user friendly. A lot of clients enjoy seeing layer 7 visibility. They get a good indication and insight into what is happening in their network and what applications are being used the most. They can then customize and give preference to business-critical applications."
"Great visibility on the dashboard."
"The ease-of-use and the analytics are really effective tools."
"The dashboard itself is very simplified and easy to navigate."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"The training for this product is not very good and needs to be improved."
"Could use a topology diagram which would help get an exact visual."
"Price could be reduced."
"If I am a user and I have a seat on the fourth floor, if I move across the building, the system should be able to track me and should be able to figure out my whereabouts or my position within the building if I'm connected to the wireless. That would make the administrator's life easier in terms of reachability."
"Meraki lacks their own software for connecting to the VPN which creates some issues."
"They can improve the landing page in Meraki Dashboard. When I go into an organization, they can include a lot more infographics. They can also simplify it a bit and consolidate it. For example, if I've got five branches and I go into customer A's profile or organization, I'd like to see an infographic on the landing page providing a snippet of the entire network layout, that is, all branches in one snapshot. From there, I would like to go into the network that I want to work on or view."
"The product is missing a VPN and it is a major issue when it comes to deployment."
"The initial setup is complex and can be made more straightforward."
"There are some issues with the NAT configuration, it is now impossible to some operations with the solution."
"There is a bit of a problem when you try to log in and you don't have a fixed IP address. If you're granting access, you need to log in by using the IP address. If your administrator's IP address is not a fixed IP address and it has changed, you might need to update the changed IP address in the interface. For this, you need to log in to the interface to update the IP address. This issue might not have so much to do with Meraki interface."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"The pricing works out well for us, given our environment and where we are."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"The pricing for a small setup is only a few hundred dollars a year. The fee is subscription-based."
"Typically, the license model is for one, three, and five years. They can just be a bit more flexible around it and look into providing an option for 24 months."
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LogRhythm NetMon is ranked 41st in Network Monitoring Software with 2 reviews while Meraki Dashboard is ranked 13th in Network Monitoring Software with 8 reviews. LogRhythm NetMon is rated 7.6, while Meraki Dashboard is rated 8.6. The top reviewer of LogRhythm NetMon writes "Provides very good lateral visibility for easy detection of irregular traffic and attacks". On the other hand, the top reviewer of Meraki Dashboard writes "Centralized dashboard management for all devices on your network that is easy-to-use". LogRhythm NetMon is most compared with SolarWinds NPM, SolarWinds NetFlow Traffic Analyzer, Cisco Stealthwatch, Flowmon Solution and PRTG Network Monitor, whereas Meraki Dashboard is most compared with ThousandEyes, Zabbix, PRTG Network Monitor and SolarWinds NPM. See our LogRhythm NetMon vs. Meraki Dashboard report.
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