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Kaseya VSA vs Microsoft Endpoint Configuration Manager comparison

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Featured Review
Find out what your peers are saying about Kaseya VSA vs. Microsoft Endpoint Configuration Manager and other solutions. Updated: January 2022.
564,322 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable part of this solution is the security features that it offers.""The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse.""The remote support is the most valuable aspect of the solution.""Patch management was very useful. Backdoor access to the clients was also very useful.""The training that we received was quite good.""The ease of access and ease of use was great.""I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time.""I like the remote control, audit, inventory, patch management, software management, and monitoring features."

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"It's a stable product.""We're a Microsoft-centric organization, so we are happy with the integration between products.""SCCM does everything from A to Z for a Windows operating system.""It uses detailed descriptions of the workstations, and that is good for me.""It lets you know what your infrastructure is like and what state you are in.""It does the job and meets our needs. With everybody working remotely these days, we are using this solution to deploy everything. The deployment of PCs is easy.""The initial setup is straightforward and not too complicated.""We are happy with the collaboration of SCCM with Patch My PC, which allows us to do patch work."

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Cons
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible.""The deployment process could be better.""The agent-based monitoring solution can be improved.""Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern.""Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome.""There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement.""The predefined reports are not up to the mark and you have to do a lot of customization.""If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."

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"The ability to integrate MDM would be great.""In spite of us being a premier customer we find the support unsatisfactory.""In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long.""They need to improve the support for the Mac operating system.""The deployment process is lengthy and should be quicker to complete.""The database should be made to be more stable and robust, but not so much the configuration.""One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved.""The analysis is something that can be integrated. Their report analysis can be improved a little bit due to the fact that most of the time complaints policies are saved by the admins. It's something that we need to look into and search for."

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Pricing and Cost Advice
  • "The pricing is quite good and we are satisfied with it."
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • More Kaseya VSA Pricing and Cost Advice →

  • "Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
  • "When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
  • "Its price is okay because it is part of our licensing."
  • "Presently, I am using a free trial version."
  • "We have to pay for a license."
  • "The price model is different for every client."
  • "For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."
  • "Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
  • More Microsoft Endpoint Configuration Manager Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    The remote support is the most valuable aspect of the solution.
    Top Answer: 
    We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest… more »
    Top Answer: 
    We primarily use the solution for remote support.
    Top Answer: 
    Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your… more »
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    It is a very well-rounded product. It is a complete package with all the features using which we are able to manage our PCs very efficiently.
    Ranking
    7th
    out of 23 in Patch Management
    Views
    3,472
    Comparisons
    2,645
    Reviews
    6
    Average Words per Review
    494
    Rating
    7.5
    1st
    out of 23 in Patch Management
    Views
    42,757
    Comparisons
    28,371
    Reviews
    32
    Average Words per Review
    501
    Rating
    8.1
    Comparisons
    Also Known As
    System Center Configuration Manager, SCCM
    Learn More
    Overview

    Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

    Microsoft Endpoint Configuration Manager (MECM, formerly SCCM or System Center Configuration Manager) is a software management suite that allows users to manage large numbers of Windows-based computers and servers.

    Configuration Manager features software distribution, operating system deployment, remote control, network protection, security management, patch management, and hardware and software inventory, among other services. It allows you to set configuration and security policies, keep your software up-to-date, and monitor your system status while giving your employees access to corporate applications on whatever devices they choose.

    Configuration Manager allows you to manage computers using macOS, Windows UNIX, or Linux, and mobile devices running iOS, Windows, or Android operating systems. It can be integrated with Microsoft Intune, allowing you to manage computers connected to a corporate network.

    With Configuration Manager, you can manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving your employees access to corporate applications on the devices that they choose.

    Benefits and Features

    • Proactively manage all device life cycles, starting from purchase all the way to retirement.
    • Automatically deploy software as well as printers to devices, using a common software library.
    • Deploy upgrades and patches to your operating system.
    • Ensure that all devices are patched, encrypted, and secured in compliance with security best practices.
    • Provide mobile device management functionality, which includes the ability to reboot and/or lock devices remotely.
    • Provide end users with “self-service” so that they can update machines when it is convenient for them.

    Reviews from Real Users:

    Users of MECM like that it is stable and flexible. Patching is one of its most useful features, although users cite many other features as useful as well. One user stated that "It does what you need it to do, and it's a one-stop-shop for the company and for all your deployments." Overall, “the entire solution, from end to end, is excellent.

    Offer
    Learn more about Kaseya VSA
    Learn more about Microsoft Endpoint Configuration Manager
    Sample Customers
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company27%
    Comms Service Provider21%
    Government6%
    Retailer5%
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company15%
    Manufacturing Company11%
    Insurance Company7%
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider18%
    Government9%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business67%
    Midsize Enterprise17%
    Large Enterprise17%
    REVIEWERS
    Small Business24%
    Midsize Enterprise14%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise12%
    Large Enterprise75%
    Find out what your peers are saying about Kaseya VSA vs. Microsoft Endpoint Configuration Manager and other solutions. Updated: January 2022.
    564,322 professionals have used our research since 2012.

    Kaseya VSA is ranked 7th in Patch Management with 9 reviews while Microsoft Endpoint Configuration Manager is ranked 1st in Patch Management with 33 reviews. Kaseya VSA is rated 7.6, while Microsoft Endpoint Configuration Manager is rated 8.0. The top reviewer of Kaseya VSA writes "Easy to use with great remote access and patching capabilities". On the other hand, the top reviewer of Microsoft Endpoint Configuration Manager writes "A stable systems management software product with useful package deployment and application deployment features". Kaseya VSA is most compared with Datto Remote Monitoring and Management, Quest KACE Systems Management, NinjaRMM, Microsoft Windows Server Update Services and ConnectWise Automate, whereas Microsoft Endpoint Configuration Manager is most compared with Red Hat Ansible Automation Platform, BigFix, ManageEngine Desktop Central, Ivanti Patch for Windows and ManageEngine Patch Manager Plus. See our Kaseya VSA vs. Microsoft Endpoint Configuration Manager report.

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