"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"We found the initial setup to be simple."
"I have found the most valuable feature to be the policies."
"The solution has good integration with Google and has high performance for our Mac fleet of devices."
"Self Service empowers the user and allows them to install the software they need when they need it."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"The stability is very good."
"Everything is easily centralized and managed under this one product."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"The patch management aspect of the solution is the most valuable part for us."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The reporting with PowerBI could be improved."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"There needs to be a mass policy change tool."
"In some places, GUI could be more reactive."
"One of the big areas in need of improvement is automated device naming for computers."
"I wish the inventory would have its own pane without having to do it as a search."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"Improvement of the chats on the web communication through the WAN would be helpful."
"Some difficulties with setup for multiple locations."
"The pricing could be a bit better."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 42 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 22 reviews. Jamf Pro is rated 9.4, while ManageEngine Desktop Central is rated 8.4. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM) and Google Cloud Identity, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Symantec Client Management Suite. See our Jamf Pro vs. ManageEngine Desktop Central report.
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