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Jamf Pro vs ManageEngine Desktop Central comparison

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Featured Review
Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: January 2022.
563,780 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk.""We found the initial setup to be simple.""I have found the most valuable feature to be the policies.""The solution has good integration with Google and has high performance for our Mac fleet of devices.""Self Service empowers the user and allows them to install the software they need when they need it.""Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office.""The most valuable feature is the ability to manage all devices through Apple's DEP and forcing them into Jamf pre-stage enrollment.""If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."

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"The stability is very good.""Everything is easily centralized and managed under this one product.""The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine.""Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems.""It's a complete product that allows you to remote troubleshoot, has an inventory of systems.""The patch management aspect of the solution is the most valuable part for us.""ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it.""Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."

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Cons
"The reporting with PowerBI could be improved.""The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better.""The on-going improvements & innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business & team need at the right time.""It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center.""There needs to be a mass policy change tool.""In some places, GUI could be more reactive.""One of the big areas in need of improvement is automated device naming for computers.""I wish the inventory would have its own pane without having to do it as a search."

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"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature.""Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added.""ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft.""Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade.""Improvement of the chats on the web communication through the WAN would be helpful.""Some difficulties with setup for multiple locations.""The pricing could be a bit better.""Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."

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Pricing and Cost Advice
  • "I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
  • "Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
  • "JumpStart is available at an additional cost."
  • "This is a pricey solution."
  • "The price of a training pass for five people was $18,000 USD."
  • "JumpStart looks a little bit pricey; however, it is worth every penny."
  • "This product is surely worth the cost of implementation."
  • "The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
  • More Jamf Pro Pricing and Cost Advice →

  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Desktop Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time.
    Top Answer: 
    Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic.
    Top Answer: 
    Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve. The good news is that they are rare and not across the platform. Just us.
    Top Answer: 
    ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and… more »
    Top Answer: 
    The initial setup is pretty straightforward.
    Top Answer: 
    The pricing of the solution could be better. The solution should be better at integrating with other solutions. Right now, it's not the best.
    Ranking
    Views
    10,808
    Comparisons
    8,279
    Reviews
    34
    Average Words per Review
    555
    Rating
    9.5
    Views
    8,446
    Comparisons
    6,400
    Reviews
    20
    Average Words per Review
    879
    Rating
    8.4
    Comparisons
    Also Known As
    JAMF Software Casper Suite
    Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview
    A complete Apple management solution for IT pros to empower users and simplify the deployment, inventory, and security of Macs, iPads, and iPhones. Designed to automate device management for you while driving end-user productivity and creativity, Jamf Pro (formerly Casper Suite) is the EMM tool that delights IT pros and the users they support by delivering on the promise of unified endpoint management for Apple devices.

    A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.

    Offer
    Learn more about Jamf Pro
    Learn more about ManageEngine Desktop Central
    Sample Customers
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    REVIEWERS
    Educational Organization26%
    Computer Software Company14%
    University12%
    Healthcare Company8%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider16%
    Educational Organization6%
    Government6%
    REVIEWERS
    Financial Services Firm18%
    Manufacturing Company11%
    Healthcare Company7%
    Non Profit7%
    VISITORS READING REVIEWS
    Comms Service Provider30%
    Computer Software Company19%
    Government8%
    Manufacturing Company4%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise27%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise24%
    Large Enterprise49%
    REVIEWERS
    Small Business26%
    Midsize Enterprise21%
    Large Enterprise52%
    Find out what your peers are saying about Jamf Pro vs. ManageEngine Desktop Central and other solutions. Updated: January 2022.
    563,780 professionals have used our research since 2012.

    Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 42 reviews while ManageEngine Desktop Central is ranked 4th in Enterprise Mobility Management (EMM) with 22 reviews. Jamf Pro is rated 9.4, while ManageEngine Desktop Central is rated 8.4. The top reviewer of Jamf Pro writes "Good workflow automation that we use to create a zero-touch onboarding for our users". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". Jamf Pro is most compared with Microsoft Intune, VMware Workspace ONE, Microsoft Endpoint Configuration Manager, Cisco Meraki Systems Manager (MDM+EMM) and Google Cloud Identity, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Symantec Client Management Suite. See our Jamf Pro vs. ManageEngine Desktop Central report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.