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Ivanti Patch for Linux, UNIX, Mac vs Quest KACE Systems Management comparison

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We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is easy to implement."

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"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.""The scripting is a very valuable feature, as it saves us time on pushing certain things out to the users, such as software and patches.""KACE has made our life much easier since we got off the Microsoft solution. The Microsoft solution was a lot harder to image over different ports and stuff. They would only have this one place where we could do all the imaging. Now, we have a whole building where we can image from. This means that we can image from our storage area, where we have a place to do our imaging. We can also image right at our desks, which is a lot easier.""The most valuable feature is the ability to monitor updates—the software versions—on machines so that we can keep everything compliant.""We can get the majority of what we need with this product and do not have to spend money on something else.""Using this solution saves us lots of time, especially when it comes to performing updates.""This solution makes it easy to control assets and upgrade all types of software.""When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."

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Cons
"The solution can be quite expensive, compared to other options on the market."

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"Paying for the product should come with full and extended training anytime it is needed.""It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part. Under the inventory, you can use software as a menu link or software catalog. Most of my specialist software is not in the software catalog. When I try to import them, in my license compliances overview, there are cryptic names for this software that I have to import. That is not very good for the reports that I use. When I take them to my bosses, they see cryptic names of software that they don't understand. It would be much better for me if I could use software and the software catalog as well for the license compliances.""It took a little bit of time to figure out how to use the KACE Service Desk. I like the way that I'm able to customize it. But when it comes to how our techs are able to use it, it's not as functional as our current solution, which is BMC FootPrints Service Desk.""The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful.""When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth.""Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case.""The only pain point I have is with their salespeople. They call too often. They're too aggressive in trying to upsell. We know what we need, and we know if we want to expand. I don't mind quarterly calls from them, but sometimes, it is weekly. They need to get their sales team under control. The main goal of their support people and professional services is to make sure they deliver the service, and they deliver it well, whereas their salespeople are so interested in making a sale that they're wasting my time.""I would sure like them to be able to copy and paste out of OneNote. That drives me nuts. You can't copy from OneNote into KACE."

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Pricing and Cost Advice
Information Not Available
  • "We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
  • "The pricing and licensing are good. It's worth it."
  • "Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
  • "Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
  • "We buy consulting fees from Software Factory, then we pay extra for it."
  • "We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
  • "We are also saving on the licensing fee, compared to other endpoint management solutions."
  • "The pricing and licensing are absolutely fair."
  • More Quest KACE Systems Management Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer: 
    I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time.
    Top Answer: 
    We buy consulting fees from Software Factory, then we pay extra for it.
    Top Answer: 
    I still need better communication about which processes are really due and which processes are currently being processed. According to the initial setup service provider, there is still no real… more »
    Ranking
    17th
    out of 23 in Patch Management
    Views
    213
    Comparisons
    107
    Reviews
    0
    Average Words per Review
    347
    Rating
    N/A
    2nd
    out of 23 in Patch Management
    Views
    5,078
    Comparisons
    3,366
    Reviews
    25
    Average Words per Review
    1,545
    Rating
    8.8
    Comparisons
    Also Known As
    HEAT Patch, PatchLink
    Dell KACE Systems Management
    Learn More
    Overview

    Ivanti Patch for Linux, UNIX, Mac, powered by Heat, swiftly detects vulnerabilities in today’s environment, from workstation to data center. And it deploys expertly pretested patches automatically, helping organizations to patch with more efficiency and efficacy.

    The KACE Systems Management Appliance provides a growing organization with comprehensive management of network-connected devices, including servers, PCs, Macs, Chromebooks, tablets, printers, storage, networking gear and the Internet of Things (IoT). KACE can fulfill all of the organization's systems management needs, from initial deployment to ongoing management and retirement.

    Offer
    Learn more about Ivanti Patch for Linux, UNIX, Mac
    Learn more about Quest KACE Systems Management
    Sample Customers
    Information Not Available
    Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company39%
    Comms Service Provider19%
    Insurance Company9%
    Energy/Utilities Company9%
    REVIEWERS
    University28%
    Financial Services Firm17%
    Manufacturing Company10%
    Government7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider15%
    Manufacturing Company8%
    Government7%
    Company Size
    No Data Available
    REVIEWERS
    Small Business24%
    Midsize Enterprise48%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise15%
    Large Enterprise73%
    Find out what your peers are saying about Microsoft, Quest Software, HCL and others in Patch Management. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Ivanti Patch for Linux, UNIX, Mac is ranked 17th in Patch Management with 1 review while Quest KACE Systems Management is ranked 2nd in Patch Management with 27 reviews. Ivanti Patch for Linux, UNIX, Mac is rated 0.0, while Quest KACE Systems Management is rated 8.8. The top reviewer of Ivanti Patch for Linux, UNIX, Mac writes "Easy to implement and offers good scanning but the pricing is a bit high". On the other hand, the top reviewer of Quest KACE Systems Management writes "We can see everything for the endpoint management of devices using a single interface". Ivanti Patch for Linux, UNIX, Mac is most compared with Kaseya VSA, whereas Quest KACE Systems Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Windows Server Update Services, BigFix, Red Hat Ansible Automation Platform and Ivanti Patch for Endpoints.

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