We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The solution is great at being able to fetch almost any kind of file."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
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ScienceLogic is the global leader in hybrid IT monitoring for the network of everything. Over 25,000 global service providers, enterprises, and government organizations rely on ScienceLogic to significantly enhance IT efficiency, optimize operations, and ensure business continuity. ScienceLogic is the first monitoring solution to provide a comprehensive view of all IT components through a single pane of glass, whether they reside in a public cloud environment or on-premises. With over 1,500 dynamic management apps and custom dashboarding capabilities, we deliver the scale, resiliency, and automation needed to simplify the constantly evolving task of managing IT resources, services, and applications.
IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 2 reviews while ScienceLogic is ranked 3rd in Event Monitoring with 1 review. IBM Tivoli NetCool Impact is rated 8.0, while ScienceLogic is rated 10.0. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of ScienceLogic writes "It is stable and very easy to configure". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, PagerDuty and BigPanda, whereas ScienceLogic is most compared with Datadog, Dynatrace, LogicMonitor and SolarWinds NPM.
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