"IBM's deployment box is one huge black box. We can create all the services with our own code or without a codebase, however, we have a huge amount of space with practically no limitation."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"Good user interface and good add option."
"Its dashboard is easy to use and very good. It allows us to customize."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly."
"This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement."
"It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution."
"The business process modeling is the most valuable feature."
"It's a flexible solution."
"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The dashboards are helpful because you can display reports directly on your screen."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The debugging needs improvement. There is some confusion surrounding the debugging."
"You must have good experience to work with it. It is not that easy. Its installation is complex, especially in the new version for business automation, and it could be improved. It has a safety application embedded inside it, and you need to do a lot of configuration to install it. I have been working for two days to resolve an issue."
"IBM BPM integrated with Spark UI and the UI is now much better, but they still need to improve the UI because competitors have predefined templates and other additional features. In these competitor's solutions, you are able to use the templates, map your data, and the form is ready to use. With this solution, you need to write a lot of code to have the same quality as the competitor's templates. It would be a benefit to make this platform more towards low-code or no-code."
"The front end is not customised for a good user experience."
"IBM BPM lacks openness, that is, the ability to become open for new options in terms of APIs, front-end development, and ecosystem. IBM BPM has been quite closed. One of the main improvements would be to somehow embed the rules engine into IBM BPM. Merging IBM BRMS and the rules engine with IBM BPM would be helpful. If there was some simpler way to define rules without having to put IBM BRMS on top of it, it would be good. It's something that we can get out of Camunda but not out of IBM BPM."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"Could increase vulnerability and security patches to make it more robust."
"They should incorporate an API gateway functionality within it to simplify integrations."
"The initial setup is actually a really complicated process."
"I feel that the features are not user-friendly."
"The setup and installation process could be made easier."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"In terms of improvement, it could be less complex."
IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.
IBM BPM is ranked 3rd in Business Process Management (BPM) with 25 reviews while IBM Business Automation Workflow is ranked 11th in Business Process Management (BPM) with 6 reviews. IBM BPM is rated 7.8, while IBM Business Automation Workflow is rated 7.4. The top reviewer of IBM BPM writes "A very stable and powerful tool for handling lots of concurrent users, but it is expensive, and the Eclipse-based tool has performance issues when you have a lot of developers". On the other hand, the top reviewer of IBM Business Automation Workflow writes "Offers the ability to create a case file identification". IBM BPM is most compared with Camunda Platform, Pega BPM, Apache Airflow, Appian and ARIS BPA, whereas IBM Business Automation Workflow is most compared with Apache Airflow, Camunda Platform, IBM Case Foundation, ARIS BPA and K2. See our IBM BPM vs. IBM Business Automation Workflow report.
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