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HelpSystems AutoMate vs TIBCO ActiveMatrix BPM comparison

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Featured Review
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2022.
563,327 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution is continuously adding more integrations to help with workflows and bot and task creation.""The interface is simple, user-friendly, and very intuitive.""I actually quite liked the no-coding functionality.""The most valuable feature is the drag-and-drop interface, which is very Windows-like.""The licensing of the product is very good. You only need to license it once and then you have it forever.""The pricing is excellent. I would give them perfect marks in that regard.""We have found the pricing to be very reasonable.""This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

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"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO.""The scheduling and the calendar are very useful."

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Cons
"The technical support could be better. We suffer from language barriers, as we are in Argentina.""The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email.""The OCR for Hebrew text needs to be improved.""The interface could be more user-friendly and easier to navigate.""Some companies have asked for voice integration. This is likely part of the roadmap.""They do not encrypt passwords, so this is an issue with HIPAA compliance.""The documentation is not that great.""It's possible that they could use a stronger community for seeking guidance and help."

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"Technical support needs to be streamlined.""ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."

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Pricing and Cost Advice
  • "I like the way this solution is priced because you can buy a license, or you can buy the software outright."
  • "It comes with a package that costs approximately $20,000 USD per year."
  • "While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
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  • "There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."
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    Questions from the Community
    Top Answer: 
    We have found the pricing to be very reasonable.
    Top Answer: 
    We pay the licensing fees on a yearly basis. The pricing is good.
    Top Answer: 
    The OCR needs improvement. The solution needs image recognition to integrate front-end and back-end workflows. They need to offer better organization of image capturing for image recognition. The… more »
    Top Answer: 
    The scheduling and the calendar are very useful.
    Top Answer: 
    Maybe they can also consider going to the cloud as most of our applications are dealing with the cloud. I know they have a cloud version, however, we've not tested it. Internally, we don't have the… more »
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    Also Known As
    AutoMate
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    Overview
    Modular dealership management system that includes service dispatching, accounts payable, vehicle merchandising, parts invoicing.
    TIBCO ActiveMatrix BPM is used to develop, deploy, execute and manage Business Process Management centric applications. Use TIBCO Business Studio BPM Edition in conjunction with ActiveMatrix BPM to model business processes. It helps to encompass applications that primarily automate both: business processes (sequences of tasks) to be executed by human users, and technical processes (the flow of data) to be executed by enterprise applications.
    Offer
    Learn more about HelpSystems AutoMate
    Learn more about TIBCO ActiveMatrix BPM
    Sample Customers
    Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
    ADIS, Citi, Bank of Montreal, First Citizens Bank
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Comms Service Provider19%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company26%
    Comms Service Provider15%
    Financial Services Firm15%
    Insurance Company8%
    Company Size
    REVIEWERS
    Small Business60%
    Midsize Enterprise20%
    Large Enterprise20%
    No Data Available
    Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2022.
    563,327 professionals have used our research since 2012.

    HelpSystems AutoMate is ranked 12th in Robotic Process Automation (RPA) with 9 reviews while TIBCO ActiveMatrix BPM is ranked 22nd in Business Process Management (BPM) with 2 reviews. HelpSystems AutoMate is rated 7.8, while TIBCO ActiveMatrix BPM is rated 7.6. The top reviewer of HelpSystems AutoMate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of TIBCO ActiveMatrix BPM writes "Good integration capabilities and workflow features but is extremely expensive". HelpSystems AutoMate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and Automic Automation Intelligence, whereas TIBCO ActiveMatrix BPM is most compared with Camunda Platform, IBM BPM, Pega BPM, Appian and Apache Airflow.

    We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.