We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"The solution's integration capabilities are excellent. It's one of the best features."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"This is a solid and stable solution."
"The VPN connection is the feature that I like the most."
"Starting from FortiGate and from the EMS server, you have to begin at the endpoint, and that's the most useful thing about using FortiClient."
"It has a very easy-to-use interface. It has ease of management, and all the modules are there. SKUs are also easily identifiable. Whatever is required in the firewall is already there in it. It's very advanced, and analytics reporting is very good. They also have cloud reporting. You get all the services that are available for your device in the cloud. You just have to subscribe. It's very easy. There's a lot of demand for this solution because it's an all-in-one solution. The throughput is very high."
"Fortinet FortiClient can be used with FortiManager to observe all actions that are happening."
"We find the VPN features valuable."
"The Fortinet FortiClient is simple to use."
"When the user gets authenticated, I can assign a different VPN or network to each user."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"I have found the most valuable feature to be the EDR."
"One of the best use cases involves synchronized security staff, which allows us to manage both the firewall and the anti-virus features from the cloud."
"It is easy to interact with, and its cost is also good."
"The most valuable features are the anti-ransomware engine, deep learning, web filtering, and the cloud manageability."
"The most valuable features are the cloud administration and the strength of the ransomware protection."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."
"The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"I don't think FortiClient is bad, but it's very buggy. We ran into some issues with the EMS, which amounted to more than 10 cases last year."
"The current version of this solution does not show the malicious websites that have been visited. They should add this to an upcoming release."
"The solution could improve by providing analytics or detailed reports."
"It takes too long to install."
"The solution should have faster turnaround when it comes to new technology."
"When we change our endpoint, we have to connect again, which means having to enter our credentials and permissions."
"The only thing that is lacking in this product is the support. Their support can be improved."
"I would like to see endpoint detection and response included."
"When I use a proxy, I can bypass Sophos, which is an area that needs improvement."
"The performance is very slow and should be faster."
"The technical support is the lone sore-point when dealing with this product."
"They don't have the full stack of offerings as compared to the other competitive products that we see."
"We would like more application control in order to be able to schedule times and access."
"The main real-time scanning takes most of the processing power of my notebook."
"The solution is heavy in the usage of resources, you can notice the performance decrease. This should prove in the future."
"We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR."
"There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it."
"There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"The price of the solution depends on the type of firewall you have from FortiGate. I am satisfied with the price of the solution."
"The price is reasonable compared to competitors, it is very good."
"If we pay for the yearly package that includes the FortiGate firewall, then the FortiClient VPN license is included with it."
"The cost per port is very less as compared to the other technologies."
"It is a yearly subscription license. I don't see a problem with the pricing. Resellers add their markup and then give it to us, but I don't see that as a major challenge. It is fine."
"The licensing fee varies with what one is trying to accomplish. It can range from being free to costing several hundred thousand dollars per year."
"Its pricing is good. One thing that has always attracted us to the Fortinet range of products is that their pricing is very competitive. Our particular licensing is on a yearly basis. However, as part of this project, we did pre-purchase three years of maintenance and support at a fairly significant discount."
"Pricing is an area that I would like to see improved, as it could be lower."
"We have bought a three-year license."
"The pricing is average for software like this, but you can purchase additional services if you wish."
"The price of this solution is a little high compared to competitors because they do not have a proper pricing structure."
"As I am not responsible for paying the bills I cannot comment on the pricing."
"Licensing costs are not expensive."
"One can pay for the license annually, or at two and five year intervals."
"We were able to eliminate the ransomware using the one-month, full-featured trial license."
"Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
FortiClient is a fabric agent that delivers endpoint protection, endpoint compliance, and secure access in a single, lightweight, lightweight client, providing visibility, information, and control to your endpoints. In addition, it enables secure, remote connectivity to the security fabric. It also integrates network and endpoint with segmentation and automation. FortiClient enables unified endpoint awareness by sharing endpoint telemetry with the security fabric. It is compatible with third-party EDR (endpoint detection and response and anti-malware solutions.
The FortiClient fabric agent can:
• Report on the status of a device, including firmware version and applications running.
• Send all suspicious files to a fabric sandbox.
• Enforce USB control, application control, URL filtering, and firmware upgrade policies.
• Provide application firewall service and malware protection.
• Enable devices to connect securely to the security fabric over either ZTNA tunnels or VPN (IPsec or SSL), both encrypted. The connection to the security fabric can be either a SASE service or a FortiGate next-generation firewall.
You can purchase FortiClient with one of three levels of capability:
Zero Trust security - The ZTNA edition enables both VPN and ZTNA encrypted tunnels, as well as USB device control and URL filtering.
Endpoint security - The EPP/APT edition adds AI-based NGAV (next-generation antivirus), application firewall, endpoint quarantine, and support for cloud sandbox.
Cloud-based endpoint security
Benefits and Features
• Fabric agent leverages integrations and provides telemetry information to the rest of the Fortinet security fabric.
• SAAS control and web/content filtering
• Dynamic access control helps with automation and simplifies compliance.
• Software inventory management enables visibility as well as management of licenses.
• Automated response detects and isolates any endpoints that may be compromised.
• ZTNA delivers better remote access and consistent application access policies
• Managed endpoint security services remotely assist with setup, configuration, deployment, vulnerability monitoring, and overall monitoring of endpoint security.
Reviews from Real Users:
IT Central Station users like that FortiClient is easy to use and integrates well with other solutions. They also appreciate the richness of its features and find it to be inexpensive in comparison to other products that require separate purchases for separate features.
Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.
Fortinet FortiClient is ranked 14th in Endpoint Protection for Business (EPP) with 27 reviews while Sophos Intercept X is ranked 8th in Endpoint Protection for Business (EPP) with 51 reviews. Fortinet FortiClient is rated 8.4, while Sophos Intercept X is rated 8.4. The top reviewer of Fortinet FortiClient writes "Provides good endpoint security at low price". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Fortinet FortiClient is most compared with OpenVPN Access Server, Fortinet FortiEDR, Cisco AnyConnect Secure Mobility Client, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne and Seqrite Endpoint Security. See our Fortinet FortiClient vs. Sophos Intercept X report.
See our list of best Endpoint Protection for Business (EPP) vendors.
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