We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The most valuable feature is definitely the ability that Devo has to ingest data. From the previous SIEM that I came from and helped my company administer, it really was the type of system where data was parsed on ingest. This meant that if you didn't build the parser efficiently or correctly, sometimes that would bring the system to its knees. You'd have a backlog of processing the logs as it was ingesting them."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"Those 400 days of hot data mean that people can look for trends and at what happened in the past. And they can not only do so from a security point of view, but even for operational use cases. In the past, our operational norm was to keep live data for only 30 days. Our users were constantly asking us for at least 90 days, and we really couldn't even do that. That's one reason that having 400 days of live data is pretty huge. As our users start to use it and adopt this system, we expect people to be able to do those long-term analytics."
"Devo provides a multi-tenant, cloud-native architecture. This is critical for managed service provider environments or multinational organizations who may have subsidiaries globally. It gives organizations a way to consolidate their data in a single accessible location, yet keep the data separate. This allows for global views and/or isolated views restricted by access controls by company or business unit."
"The user interface and the timelines they use are the most valuable features. The price model is very simple so that one can understand it easily and there are no surprises within it."
"The advanced analytics has a really great overview of user behavior."
"The way it can connect with AWS is very useful, and the integrations are pretty good."
"Timeline based analysis; good platform support"
"I have customers that like the EUBA functionality of it. The solution has the ability to build a session, basically. It pulls a lot of information together, for example, everything a user does in a specific timeframe. It's quite helpful."
"It's a very user-friendly product and it's a very comprehensive technology."
"We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable."
"I have found IBM QRadar to be scalable."
"The solution is relatively easy to use."
"The feature that I have found most valuable is its artificial intelligence component, Watson. Its contribution is pretty good from a machine-learning artificial intelligence perspective. This compliments the orchestration automation component, as well."
"The UBA feature is the most valuable because you can see everything about users' activities."
"Customer service is very good and very helpful."
"The solution is easy to use, manage, and review all incidents."
"One of the most valuable features of this solution is it has very good data correlation."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"Technical support could be better."
"Some basic reporting mechanisms have room for improvement. Customers can do analysis by building Activeboards, Devo’s name for interactive dashboards. This capability is quite nice, but it is not a reporting engine. Devo does provide mechanisms to allow third-party tools to query data via their API, which is great. However, a lot of folks like or want a reporting engine, per se, and Devo simply doesn't have that. This may or may not be by design."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"There is room for improvement in the ability to parse different log types. I would go as far as to say the product is deficient in its ability to parse multiple, different log types, including logs from major vendors that are supported by competitors. Additionally, the time that it takes to turn around a supported parser for customers and common log source types, which are generally accepted standards in the industry, is not acceptable. This has impacted customer onboarding and customer relationships for us on multiple fronts."
"From our experience, the Devo agent needs some work. They built it on top of OS Query's open-source framework. It seems like it wasn't tuned properly to handle a large volume of Windows event logs. In our experience, there would definitely be some room for improvement. A lot of SIEMs on the market have their own agent infrastructure. I think Devo's working towards that, but I think that it needs some improvement as far as keeping up with high-volume environments."
"I would like to have the ability to create more complex dashboards."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"We still have questions surrounding hardware deployment."
"The organzation is rigid and not flexible in the way they operate"
"Adding to the number of certifications that they have, for example, ISO 27001, would be helpful."
"They need to focus on more of the MITRE ATT&CK Framework and coverage. They claim they cover about 70 to 80%. I'm not sure if it's really quite that much, however."
"I believe if it were more flexible it would be a better product."
"We had a large volume right from the beginning and they weren't quite prepared for that. That's something that they should think about when it comes to customers that have a large volume to start off with."
"Technical support could be improved by a bit."
"AI is superb but need improvements."
"They should speed up the incident response and also, at the same time, reduce the amount of manual effort that is required."
"We have had problems with networking."
"The user interface is a bit clunky, a bit hard to find what you need."
"The whole process for support is something that needs to be improved."
"Right now, if you look at the compatibility, if you need to deploy QRadar in a physical appliance you have only two choices of server, their own or a Lenovo server. In today's world, you cannot keep something tied to such a big brand. Clients want to be able to use whatever type of server they want."
"It would be better if it were more stable and more secure. The price for maintenance could be better. It's too high. In the next release, I think they should focus on the price and the operation."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"I like the pricing very much. They keep it simple. It is a single price based on data ingested, and they do it on an average. If you get a spike of data that flows in, they will not stick it to you or charge you for that. They are very fair about that."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"Our licensing fees are billed annually and per terabyte."
"Be cautious of metadata inclusion for log types in pricing, as there are some "gotchas" with that."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"They have a great model for pricing that can be based either on user count or gigabits per day."
"This price is a little high, so it's an expensive product."
"The licensing is also overly complex, as there is a need to buy the work load performance monitoring separately."
"It's not expensive for the resources that it gives you."
"I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
"It is a perpetual license that we have for the event collector. The licensing is done based on the number of events and flows that you receive on this particular device. These are perpetual licenses, which means once you purchase them, they don't expire, which means that the support to IBM is definitely renewed after every one year. We have an enterprise agreement with IBM, which puts the cost in a totally different category as compared to someone who is not an IBM partner and is approaching IBM for this solution. We were able to get massive discounts. To give you an idea, we recently purchased 30,000 event licenses, and it costs around $480,000. It is definitely not a cheap product. We have licenses for about 270,000 events per second and 3 million flows per second. All the appliances and their events and flows are basically clubbed together and charged or rather calculated through a single source. The console receives all the details from all the event processes that we have globally. So, the license that we have is a single license for 270,000 events per second and 3 million flows per second, but that can be managed centrally. I was only part of the secondary purchase, which was 30,000 events per second for about $480,000. You can calculate how much we paid for 270,000 events. Reducing its price would be a compromise. We have already used a lower-priced product in the form of NNT, but we had to get rid of it because it was not doing the job that we actually wanted to do. You get what you pay for."
"The price could be better. I bought a subscription for three years."
"Customers have to purchase a license based on the number of users, devices, and applications they want to protect. It allows you to take a license on a subscription basis for three years or five years."
"There is a license required for this solution."
Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
Exabeam Fusion SIEM is a cloud-delivered solution that that enables you to:
-Leverage turnkey threat detection, investigation, and response
-Collect, search and enhance data from anywhere
-Detect threats missed by other tools, using market-leading behavior analytics
-Achieve successful SecOps outcomes with prescriptive, threat-centric use case packages
-Enhance productivity and reduce response times with automation
-Meet regulatory compliance and audit requirements with ease
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
Exabeam Fusion SIEM is ranked 18th in Log Management with 6 reviews while IBM QRadar is ranked 2nd in Log Management with 57 reviews. Exabeam Fusion SIEM is rated 7.8, while IBM QRadar is rated 8.2. The top reviewer of Exabeam Fusion SIEM writes "Good at security logging in our infrastructure but be prepared for problems if you start with a large implementation ". On the other hand, the top reviewer of IBM QRadar writes "Provides a single window into your network, SIEM, network flows, and risk management of your assets". Exabeam Fusion SIEM is most compared with Splunk, Securonix Security Analytics, Microsoft Sentinel, Splunk User Behavior Analytics and AWS Security Hub, whereas IBM QRadar is most compared with Splunk, ELK Logstash, LogRhythm NextGen SIEM, Microsoft Sentinel and McAfee ESM. See our Exabeam Fusion SIEM vs. IBM QRadar report.
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