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Featured Review
Find out what your peers are saying about Dynatrace vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The real-user monitoring is mostly used to gauge the difference in performance for multitenant applications, This is so we can discern if there are any local network or client-facing issues when we do a comparison between each customer. It is quite important for us to be able to identify a client-side issue, as opposed to a feature managed problem, because we're essentially providing managed services of business applications.""The initial setup is easy.""It has improved our critical incident response, exposing critical issues impacting the environment and our ability to respond to those events prior to client impact as well as resolving those events more quickly. We have use cases where we have studied a 70 percent improvement for response times in an occurring event as well as future reoccurrences being improved.""We use the Dynatrace AI to assess impact. Because it links to real users, it is generally pretty correct in terms of when it raises an incident. We determine the severity by how many users it is affecting, then we use it as business justification to put a priority on that alert.""It has created total transparency between technology and business on all aspects of systems and performance as well as being a proxy for network performance through user experience monitoring. This followed a major performance degradation of our primary frontline system, which highlighted inadequacy of infrastructure focus tools, e.g., Nagios and Zabbix. It helped detect and remediate several performance issues on systems on both vendor supplied packages as well as in-house developed systems. It also improved InfraOps and development teams understanding of system behaviour and performance characteristics.""Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room.""With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place.""With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."

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"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent.""It's good at monitoring system-specific things like ports, services.""The most valuable feature is application monitoring.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.""The most valuable feature is the Access Rights Manager.""This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.""Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes."

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Cons
"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature.""It's not really user friendly. You need to go through a certain type of training.""I would like more flexible data export functions and APIs. The end user experience data is very useful to the solutions team to determine actual system usage and misuse. Flexible, easier data APIs would allow us to export the data more easily to other analytics platforms to enable this analysis as well as enable storage of this data for longer term analysis since DynaTrace only holds user data for 35 days.""The pricing of the product could be improved.""The dashboard could improve.""I would like a testing module focused on quality gates.""They've leveraged those security gateways and renamed them ActiveGates, and now there are different web plugins we can run on it... Sometimes the development of those seems to be running very fast and it's not complete. They don't yet function quite as easily as the OneAgents do. But I have hopes that that's going to get better. We have tried the MQ, the Citrix, and the Oracle ActiveGate plugins. They could be sharper. It's the right direction to go. It just seems like it could be smoother.""I would like to see income monitoring for the servers and infrastructure monitoring."

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"Support for the IBM Mainframe is needed.""This product has no real downside unless they fail to continue development of its capabilities.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""The stability, flexibility, and ease of use could be improved.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use."

More SolarWinds Server and Application Monitor Cons »

Pricing and Cost Advice
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money.""There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment.""We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit.""It's expensive.""It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required.""The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect.""There is a license cost, which is obviously more expensive than an open-source solution, but for the return on investment from what you get from it, it's a great investment. Of course, it could always be cheaper.""It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

More Dynatrace Pricing and Cost Advice »

"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support.""Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar.""I like the pricing for this SolarWinds product.""Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."

More SolarWinds Server and Application Monitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not… more »
Top Answer: While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything else… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
Top Answer: Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.
Top Answer: Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar.
Top Answer: Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the… more »
Ranking
Views
51,512
Comparisons
32,554
Reviews
32
Average Words per Review
1,296
Rating
8.8
Views
8,925
Comparisons
6,855
Reviews
8
Average Words per Review
468
Rating
7.9
Comparisons
Also Known As
SolarWinds SAM
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Overview

Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Offer
Learn more about Dynatrace
Learn more about SolarWinds Server and Application Monitor
Sample Customers
Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Andr. L. Riis AS, NetSuite
Top Industries
REVIEWERS
Financial Services Firm31%
Insurance Company10%
Retailer7%
Healthcare Company7%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider16%
Financial Services Firm12%
Insurance Company6%
REVIEWERS
Financial Services Firm27%
Construction Company18%
Recruiting/Hr Firm9%
Energy/Utilities Company9%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider15%
Government9%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business14%
Midsize Enterprise13%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise17%
Large Enterprise65%
REVIEWERS
Small Business42%
Midsize Enterprise19%
Large Enterprise38%
Find out what your peers are saying about Dynatrace vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2021.
552,305 professionals have used our research since 2012.

Dynatrace is ranked 1st in Application Performance Management (APM) with 33 reviews while SolarWinds Server and Application Monitor is ranked 8th in Application Performance Management (APM) with 8 reviews. Dynatrace is rated 8.8, while SolarWinds Server and Application Monitor is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "Flexible infrastructure monitoring for gaining deep insight ". Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Instana Dynamic APM, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, AppDynamics, Microsoft Endpoint Configuration Manager, BMC TrueSight Operations Management and ServiceNow Discovery. See our Dynatrace vs. SolarWinds Server and Application Monitor report.

See our list of best Application Performance Management (APM) vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.