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16,630 views|10,326 comparisons
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43,813 views|36,249 comparisons
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7,111 views|5,032 comparisons
Featured Review
Find out what your peers are saying about Datadog vs. Moogsoft and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."

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"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up.""The application performance monitoring is pretty good.""Its logs are most valuable.""Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis.""I like that you can build out a dashboard pretty quickly. There are some things that come out of the box that you don't really need to do, which is great because they're default settings.""I have found error reporting and log centralization the most valuable features. Overall, Datadog provides a full package solution.""The most valuable features are the dashboards and the reporting.""Datadog has given us near-live visibility across our entire cloud platform."

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"I like the prediction features.""Moogsoft is easily deployable and ready to use.""The Event Management feature is quite valuable.""The AI component allows you to check previous cases and diagnose problems easily."

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Cons
"Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."

More Centreon Cons »

"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports.""The pricing model could be simplified as it feels a bit outdated, especially when you look at the billing model of compute instances vs the containers instances.""Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert.""It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications.""The error traceability is an area that can be improved.""I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did.""The installation is easy for me. However, if you are new to this solution it might not be so easy.""I think better access to their engineers when we have a problem could be better."

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"They should consider including Chatbot.""I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""The documentation and flexibility for generic integration could be improved."

More Moogsoft Cons »

Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

More Centreon Pricing and Cost Advice »

"They prefer monthly subscriptions.""If you do your homework, you'll find that if you're really concerned with cost, it's good.""Datadog does not provide any free plans to use the solution. When I start with a proof of concept it would be sensible to have a free plan to test the tool and check whether it fits the requirements of the project. Before the production stage, it is always good to have a free plan with some limited features, number of requests, or logs.""My advice is to really keep an eye on your overage costs, as they can spiral really fast.""It didn't scale well from the cost perspective. We had a custom package deal.""It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill.""Our licensing fees are paid on a monthly basis.""The price is better than some competing products."

More Datadog Pricing and Cost Advice »

"When compared to other solutions, it is quite good."

More Moogsoft Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
Top Answer: With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
Top Answer: Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
Top Answer: The Event Management feature is quite valuable.
Top Answer: The price is reasonable. When compared to other solutions, it is quite good.
Top Answer: As a SaaS-based solution, Moogsoft is not mature. Customers have expressed a strong desire for improved integration… more »
Comparisons
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.
Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Offer
Learn more about Centreon
Learn more about Datadog
Learn more about Moogsoft
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
RetailNext
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider24%
Government5%
Wholesaler/Distributor4%
REVIEWERS
Computer Software Company19%
Financial Services Firm15%
Comms Service Provider8%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm8%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company37%
Financial Services Firm15%
Comms Service Provider11%
Insurance Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business48%
Midsize Enterprise25%
Large Enterprise28%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise13%
Large Enterprise58%
REVIEWERS
Small Business27%
Midsize Enterprise18%
Large Enterprise55%
Find out what your peers are saying about Datadog vs. Moogsoft and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

Datadog is ranked 2nd in IT Infrastructure Monitoring with 24 reviews while Moogsoft is ranked 22nd in IT Infrastructure Monitoring with 4 reviews. Datadog is rated 8.4, while Moogsoft is rated 7.8. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of Moogsoft writes "Automatic correlations, easy to install, stable, scalable, and the support is good". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, New Relic APM and Azure Monitor, whereas Moogsoft is most compared with Splunk, BigPanda, ServiceNow IT Operations Management, Nagios XI and Splunk IT Service Intelligence (ITSI). See our Datadog vs. Moogsoft report.

See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.