We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"One of the key advantages for us is we define a 24/7 service around it. We use far more of Vectra alerts than we do with our SIEM product because we understand that when we get an alert from Vectra we actually need to do something about it."
"It is doing some artificial intelligence. If it sees a server doing a lot of things, then it will assume that is normal. So, it is looking for anomalous behavior, things that are out of context which helps us reduce time. Therefore, we don't have to look in all the logs. We just wait for Vectra to say, "This one is behaving strange," then we can investigate that part."
"One of the most valuable features of the platform is its ability to provide you with aggregated risk scores based on impact and certainty of threats being detected. This is both applied to individual and host detections. This is important because it enables us to use this platform to prioritize the most likely imminent threats. So, it reduces alert fatigue follow ups for security operation center analysts. It also provides us with an ability to prioritize limited resources."
"The solution's ability to reduce alerts, by rolling up numerous alerts to create a single incident or campaign, helps in that it collapses all the events to a particular host, or a particular detection to a set of hosts. So it doesn't generate too many alerts. By and large, whatever alerts it generates are actionable, and actionable within the day."
"It gives you access, with Recall, to instant visibility into your network through something like a SIEM solution. For us, being able to correlate all of this network data without having to manage it, has provided immediate value. It gives us the ability to really work on the stuff where I and my team have expertise, instead of having to manage a SIEM solution..."
"The solution provide visibility into behaviors across the full lifecycle of an attack in our network, beyond just the Internet gateway. It makes our security operations much more effective because we are now looking not just at traffic on the border, but we're looking at east-west internal traffic. Now, not only will we see if an exploit kit is being downloaded, but we would be able to see then if that exploit kit was then laterally distributed into our environment."
"Vectra produces actionable data using automation. That has helped us. It's less manpower now to look at incidents, which has definitely increased efficiency. Right now, in a lot of cases, our mean time to detection is within zero days. This tells me by the time something happened, and we were able to detect it, it was within the same day."
"One of the most valuable features is all the correlation that it does using AI and machine learning. An example would be alerting on a host and then alerting on other things, like abnormal behavior, that it has noticed coming from the same host. It's valuable because we're a very lean team."
"The Dynamic Threat Dashboard is very nice, as it lists all of your threats and rates them, and then you can choose whether to investigate further."
"Its most valuable feature is its ability to identify malicious connected IPs from outside and the attacks that get through to the inside."
"Ability to see events and exactly what traffic or website the device had tried to connect to that raised the alert or issue."
"The solution is stable. We've never had any problems with it."
"I like the Antigena feature in Darktrace, as it offers immediate response and is helpful."
"AI analytics are built directly into the product."
"It is a very simple product to use."
"It provides a comprehensive, detailed view of network activity and whatever is happening inside it."
"The most valuable features of the solution are the ability to track what a device is doing and to go back historically. It is also able to go down to, and identify, very low levels of traffic."
"The ability to view the status of the top-10 at a glance is helpful. We immediately know which link is over-utilized or heavily used... and it's all in real-time."
"It's agnostic as far as what your network gear is. As long as it supports an sFlow, JFlow, NetFlow, some kind of flow monitoring, Plixer will support it very well."
"There are other tools out there that will do what Scrutinizer does. But what I have found with Scrutinizer is that it does it very quickly. I've taken 25 million individual data fragments from the different sensors, and it has graphed that and mapped it and presented a picture within 30 seconds. It has a very efficient database algorithm that I am really impressed with."
"The reporting and generating troubleshooting reports would be the best feature; our host-to-host conversation reporting."
"As a network engineer, the ability to identify what traffic on the link is consuming all the bandwidth at any given time, and provide immediate feedback to the business, is the most valuable feature."
"We have had many requests to understand in the network which devices are connected to others. Most people don't have this information or are able to establish a map of data flow everywhere around the network. Scrutinizer can really help with this. We are using it to understand who is talking to what, how, and which protocols can help us to improve security and analyze flow."
"The solution helps to enrich the data context of our network traffic. It allows me to see what applications are most in use on a slightly historical basis, going back a day or week at tops. It allows me to tune QoS or traffic shaping around what's being used. It saves me from having to unnecessarily upgrade, if I don't need to."
"The solution has not reduced the security analyst workload in our organization because we still need to SIEM. Unfortunately, while Vectra, for us, is a brilliant tool for network investigations, giving wonderful visibility, it doesn't go the whole way to replace our SIEM that is needed for compliance. So, I still have the same amount of alerting and logging that I did before. It gives us more defined ability to see incidents, but it doesn't give us enough information to satisfy a PCI or 27001 audit."
"We would like to see more information with the syslogs. The syslogs that they send to our SIEM are a bit short compared to what you can see. It would be helpful if they send us more data that we can incorporate into our SIEM, then can correlate with other events."
"You are always limited with visibility on the host due to the fact that it is a network based tool. It gives you visibility on certain elements of the attack path, but it doesn't necessarily give you visibility on everything. Specifically, the initial intrusion side of things that doesn't necessarily see the initial compromise. It doesn't see stuff that goes on the host, such as where scripts are run. Even though you are seeing traffic, it doesn't necessarily see the malicious payload. Therefore, it's very difficult for it to identify these type of host-driven complex attacks."
"One thing which I have found where there could be improvement is with regard to the architecture, a little bit: how the brains and sensors function. It needs more flexibility with regard to the brain. If there were some flexibility in that regard, that would be helpful, because changing the mode of the brain is complex. In some cases, the change is permanent. You cannot revert it."
"Some of the customization could be improved. Everything is provided for you as an easy solution to use, but working with it and doing specific development could be worked on a bit more in the scope of an incident response team."
"Some of their integrations with other sources of data, like external threat feeds, took a bit more work than I had hoped to get integrated."
"I would like to see a bit more strategic metrics instead of technical data. Information that I could show to my executive management team or board would be valuable."
"It does a little bit of packet capture on alert so you can look at the packet capture activity going on, but it doesn't collect a whole lot of data. Sometimes it's only one or two frames, sometimes it does collect more. That's why they have the addition of their Recall platform, because that really does help expand the capability."
"This is quite an expensive product so the pricing is something that can be improved."
"Darktrace needs to automate the reports of false positives, botnets and everything."
"The product doesn't have an endpoint agent that can react to triggers set on the device,"
"The solution would benefit from automation. Currently, you have to know what you are searching for."
"The interface is too mathematical and it should be simplified."
"A reporting portal could be a great addition to help customize reports."
"The pricing model is a little too high and could be more flexible."
"The interface and dashboards could be improved for ease-of-use."
"The reporting structure, the front-end GUI, also needs some work. It needs some getting used to. It works fairly well, but it's a technical tool rather than a user tool. You have to understand the structure of the databases before you can really use it."
"The solution creates a visual map of a particular location and how the network flows. You need to spend time to generate all those maps. If they could figure out a way to reduce the time needed to generate the maps, that would be great."
"They're working on the security areas, so it can provide more insight. What they have is still pretty much IP-concentric. If they were to make it IP and URL, they'd be a little bit ahead on that."
"Knowing that they're coming out with a new user interface, that is an area where there is room for improvement. There are so many variables. They should limit the variables in the user interface and create some classes, like "simple," "novice," and "expert" to narrow down the variables within it."
"There is room for improvement around the data that they have on the website about solutions... they should have more templated solutions on their website. Going out and identifying how to do RTP performance with a Cisco router, or how to do application response times in an Arrista data center deployment was where most of the work was... They should spend some more time documenting solutions and putting together white papers."
"For updating the Scrutinizer platform, when we have the actual data, it never happens in one day. Every time we have the data, we are obliged to install a new server in order to integrate the old data, and every time it has a problem. Most of the time, we were obliged to scrap all the data because we couldn't transfer it to the new server. So, it would be very good if they could improve this part."
"The visual acuity of how it presents data can sometimes be confusing. It takes a bit for people to spin up how to look at the graphs."
"It would be useful if there was a way to back up the configuration information. E.g., if you wanted to deploy a new instance or disaster recovery, you could quite easily deploy and restore the config, as opposed to having to restore all the NetFlow data. If there was just a button that said "backup config information", that would be good."
"We are running at about 90,000 pounds per year. The solution is a licensed cost. The hardware that they gave us was pretty much next to nothing. It is the license that we're paying for."
"The license is based on the concurrent IP addresses that it's investigating. We have 9,800 to 10,000 IP addresses."
"There are additional features that can be purchased in addition to the standard licensing fee, such as Cognito Recall and Stream."
"We have a desire to increase our use. However, it all comes down to budget. It's a very expensive tool that is very difficult to prove business support for. We would like to have two separate networks. We have our corporate network and PCI network, which is segregated due to payment processing. We don't have it for deployed in the PCI network. It would be good to have it fully deployed there to provide us with additional monitoring and control, but the cost associated with their licensing model makes it prohibitively expensive to deploy."
"At the time of purchase, we found the pricing acceptable. We had an urgency to get something in place because we had a minor breach that occurred at the tail end of 2016 to the beginning of 2017. This indicated we had a lack of ability to detect things on the network. Hence, why we moved quickly to get into the tool in place. We found things like Bitcoin mining and botnets which we closed quickly. In that regard, it was worth the money."
"The pricing is very good. It's less expensive than many of the tools out there."
"The pricing is high."
"Their licensing model is antiquated. I'm not a fan of their licensing model. We have to pay for licensing based on four different things. You have to pay based on the number of unique IPs, the number of logs that we send through Recall and Stream, and the size of our environment. They need to simplify their licensing down to just one thing. It should be based on the amount of data, the number of devices, or something else, but there should be just one thing for everything. That's what they need to base their licensing on. Cost-wise, they're not cheap. They were definitely the most expensive option, but you get what you pay for. They're not the cheapest option."
"If you consider the features and the cost of market leaders, we are satisfied with the pricing."
"The pricing is a little high compared to the competition."
"Our customers feel that the price of Darktrace is quite high compared to other solutions."
"The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
"When it comes to large installations, it can be expensive, but for small accounts it's fine."
"It is a very expensive product."
"It is expensive. I don't have the price for other competitors."
"This solution is expensive."
"Compared to some of the other tools we have, it's incredibly reasonably priced."
"Our entire solution, amortized over five years, is in the vicinity of $40,000 to $50,000 a year."
"We pay our one-off cost for the licenses, per device, in blocks of 50. And then we pay an annual maintenance fee of about $15,000 Australian, which is, at this point in time, about $9,000 US, for those 250 devices. The upfront costs for the 250-license use, were about $50,000 Australian, which is about $32,000 US."
"The license is per device. We have 50 devices."
"We just renewed. The pricing is 5,000 euro per year. This is the final price. All tax (20 percent) is included."
"We have increased the license over time. We have added more licenses as the network has grown."
"There is a recurring maintenance fee after the initial purchase or if we want the license upgrade."
"There are no extra costs. It's about $8,000 a year. The bang for the buck (cost) is definitely a plus."
Vectra® is the leader in network detection and response – from cloud and data center workloads to user and IoT devices. Its Cognito® platform accelerates threat detection and investigation using artificial intelligence to collect, store and enrich network metadata with the right context to detect, hunt and investigate known and unknown threats in real time. Vectra offers three applications on the Cognito platform to address high-priority use cases. Cognito Stream™ sends security-enriched metadata to data lakes and SIEMs. Cognito Recall™ is a cloud-based application to store and investigate threats in enriched metadata. And Cognito Detect™ uses AI to reveal and prioritize hidden and unknown attackers at speed.
Darktrace is a leading autonomous cyber security AI company and the creator of Autonomous Response technology. It provides enterprise-wide cyber defense to over 4,700 organizations, protecting the cloud, email, SaaS, traditional networks, IoT devices, endpoints, and industrial systems.
A self-learning technology, Darktrace AI autonomously detects, investigates, and responds to advanced cyber-threats, including insider threat, remote working risks, ransomware, data loss, and supply chain vulnerabilities.
The company has 1,500 employees globally, with headquarters in Cambridge, UK. Every second, Darktrace AI fights back against a cyber-threat, before it can cause damage.
The Scrutinizer incident response system leverages network traffic analytics to provide active monitoring, visualization, and reporting of network and security incidents. The system quickly delivers the rich forensic data needed by IT professionals to support fast and efficient incident response.
Darktrace is ranked 1st in Network Traffic Analysis (NTA) with 21 reviews while Plixer Scrutinizer is ranked 4th in Network Traffic Analysis (NTA) with 11 reviews. Darktrace is rated 8.0, while Plixer Scrutinizer is rated 8.6. The top reviewer of Darktrace writes "A 10/10 solution with an awesome interface, good stability and scalability, flexible pricing, and good support". On the other hand, the top reviewer of Plixer Scrutinizer writes "Advanced reporting runs analytics on NetFlow and provides signature-based recognition of problems in the network environment". Darktrace is most compared with Cisco Stealthwatch, CrowdStrike Falcon, SentinelOne, ExtraHop Reveal(x) and FireEye Endpoint Security, whereas Plixer Scrutinizer is most compared with SolarWinds NetFlow Traffic Analyzer, Cisco Stealthwatch, PRTG Network Monitor, Cisco Stealthwatch Cloud and ExtraHop Reveal(x). See our Darktrace vs. Plixer Scrutinizer report.
See our list of best Network Traffic Analysis (NTA) vendors.
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