We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious."
"The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
"The OverWatch is the most valuable feature to me. It's a 24x7 monitoring service, and when they see anything suspicious in my environment, they will investigate."
"The feature that I find to be the most valuable, is being able to look at the system analysis and being able to baseline what is installed on the system."
"We haven't had any infections or down time."
"The most valuable feature is the indicator of compromise, which show you what file was either quarantined or removed."
"CrowdStrike Falcon has done an excellent job at detecting breaches. It has allowed us to stay in business and keep our systems up."
"I like the dashboard nature of it. Everything is clickable, linkable, and information is easy to obtain and find. How it presents that information is probably the biggest win as far as the information correlation aspect. The presentation of it is very good."
"The stability is good; we haven't experienced any glitches or bugs."
"As long as the machine is connected to the Internet, and CrowdStrike is running, then it will be on and we will have visibility; no VPNing in or making some type of network connection. CrowdStrike always there and running in the background; for us, that is big. We wanted something that could give us data as long as the machines connected to the Internet and be almost invisible to the employees."
"Morphisec Guard enables us to see at a glance whether our users have device control and disk encryption enabled properly. This is important because we are a global company operating with multiple entities. Previously, we didn't have that visibility. Now, we have visibility so we can pinpoint some locations where there are machines that are not really protected, offline, etc. It gives us visibility, which is good."
"Morphisec makes use of deterministic attack prevention that doesn’t require investigation of security alerts. It changes the memory locations of where certain applications run. If you think of Excel, opening a PDF, running an Excel macro, or opening a webpage and clicking on a link, all of those actions run in a certain area of memory. Morphisec changes the memory locations of where those run."
"The fact that Morphisec uses deterministic attack prevention that does not require human intervention has affected our security team's operations by making things much simpler. We don't have to really track down various alerts anymore, they've just stopped. At that point, we can go in and we can clean up whatever needs to be cleaned up. There are some things that Morphisec detects that we can't really remove, it's parts of Internet Explorer, but it's being blocked anyway. So we're happy with that."
"Morphisec makes it very easy for IT teams of any size to prevent breaches of critical systems because of the design of their tool. When we evaluated Morphisec, the CIO and I sat and listened. What attracted us to them is the fact that it stops activity at the point of detection. That saves a lot of time because now we are not investigating and trying to trace down what to turn off. We have already prevented it, which makes it very much safer and more secure."
"We have seen it successfully block attacks that a traditional antivirus did not pick up."
"Morphisec has enabled us to become a lot less paranoid when it comes to staff clicking on things or accessing things that they shouldn't that could infect the whole system. Our original ransomware attack that happened came from someone's Google drive and then just filtered on through that. It has put our minds at ease a lot more in running it. It's also another layer of security that has been proven to be effective for us."
"The biggest feature is that it hides everything from your operating system that's running in-memory from anything to try to run against it. That's the most unique thing that's on the market. There's nothing else out there that's quite like that. That's a big selling point and why we went with it. It does exactly what the design does. If you can't find it, you can't execute against it."
"Morphisec has absolutely helped save money on our security stack. The ransomware at the end of the day can cost organizations millions upon millions of dollars. Investing in tools like Morphisec is a great reduction in that cost. If I can spend $10,000 in a year to protect assets that could be ransomed for $20,000,000, that's definitely a bet that one should pursue. Morphisec absolutely it's worth the investment."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"The technical support is very slow."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would like to see integration with Cisco Analytics."
"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."
"In the six months that I have been using CrowdStrike, it has not been able to detect anything."
"They need to strengthen the forensic capabilities of this product, for e-discovery."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"It would be nice if they did have some sort of Active Directory tie-in, whether that be Azure or on-prem. Sometimes, it is difficult for us to determine if we are missing any endpoints or servers in CrowdStrike. We honestly don't have a great inventory, but it would be nice if CrowdStrike had a way to say this is everything in your environment, Active Directory-wise, and this is what doesn't have sensors. They try to do that now with a function that they have built-in, but I have been unsuccessful in having it help us identify what needs a sensor. So, better visibility of what doesn't have a sensor in our environment would be helpful."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"A year and a half ago or more, if you put in a support request by email, then it wasn't timely addressed. It could be a day to three days before you received a response, which was a bit frustrating. There was a lot of customer feedback around this issue, which has been greatly refined."
"I think there's an opportunity to enhance the AI or at least the traps to say, if something changes from this baseline, let us know and flag it."
"We have only had four attacks in the last year, "attacks" being some benign PDF from a vendor that, for some reason, were triggered. There were no actual attacks. They were just four false positives, or something lowly like adware. There have been false positives with both the on-premises solution and the cloud solution."
"Automating reports needs improvement. I would like to have better reporting capabilities within it or automated reporting to be a little bit more dynamic. That's something I know they're working on. We literally are in the process. We started the process a week and a half ago of going to their latest version, so I've not seen their latest one up and running yet."
"In the Windows Defender integration, they have put in a report of computers that need Windows Defender updates. If those updates could be kicked off directly from the dashboard, instead of having to go to another system entirely, that would be good."
"We started in the Linux platform and we deployed to Linux. The licensing of that has been kind of confusing between Linux licensing and Windows licensing. The overall simplicity of licensing or offering an enterprise license to just cover everything and then we don't have to count needs improvement."
"If anything, tech support might be their weakest link. The process of getting someone involved sometimes takes a little time. It seems to me that they should have all the data they need to let me know whether an alert is legitimate or not, but they tend to need a lot of information from me to get to the bottom of something. It usually takes a little longer than I would expect."
"We wanted to have multi-tenants in their cloud platform, so every entity can look into their own systems and not see other systems in other entities. I have a beta version on that now. I would like them to incorporate that in the cloud solution."
"Morphisec is a venture startup. They are still early in their growth stage. They need to get mature on their customer support and on how they interface with system tools. For example, they need to get multifactor in place and an API for the major multi-factor systems, e.g., Okta, Duo, Ping, and Microsoft. They don't have them built in yet. They are working on them. It is just not there yet. Also, their stability, customer support, and processes need improvement, which is just part of maturity."
"Those are some of the features that I was looking for on my on-prem platform that they've already instituted in the cloud and that I'm sure will be instituting on their on-prem platform as well. Having to have an on-prem server required a lot of administration. Being able to push that to the cloud and have it managed up there for us is a real nice addition."
"In our case, it is a straightforward annual payment through our Enterprise Agreement."
"We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
"Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
"Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
"Licensing fees are on a yearly basis and I am happy with the pricing."
"The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
"The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
"The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
"When comparing to Microsoft, CrowdStrike Falcon is more expensive."
"The pricing could be reduced. If it was more reasonable that would be great."
"The pricing is not bad. It's on the higher end of the market, but you get what you pay for."
"Different components are additional price points. We got the components that were right for us, but other organizations may require more (or less) components to suit their needs."
"With respect to pricing, my suggestion to others is to evaluate the environment and purchase what you need."
"Our licensing fees were between $50,000 and $60,000 per year, which was pretty expensive for a small business."
"The price of CrowdStrike Falcon could be better. It is very expensive, we pay approximately $900 per month for the licenses. There are not any additional fees."
"The pricing is good and there are no costs in addition to the standard licensing fees."
"Our licensing is tied into our contract. Because we have a long-term contract, our pricing is a little bit lower. It is per year, so we don't get charged per endpoint, but we do have a cap. Our cap is 80 endpoints. If we were to go over 80, when we renewed our contract, which is not until three years are over. Then, they would reevaluate, and say, "Well, you have more than 80 devices active right now. This is going to be the price change." They know that we are installing and replacing computers, so the numbers will be all over the place depending on whether you archive or don't archive, which is the reason why we just have to keep up on that stuff."
"It is priced correctly for what it does. They end up doing a good deal of discounting, but I think it is priced appropriately."
"It does not have multi-tenants. If South Africa wants to show only the machines that they have, they need their own cloud incidence. It is not possible to have that in a single cloud incidence with multiple tenants in it, instead you need to have multiple cloud incidences. Then, if you have that, it will be more expensive. However, they are going to change that, which is good."
"It is an annual subscription basis per device. For the devices that we have in scope right now, it is about $25,000 a year."
"We are still using a separate tool. I know for our 600 or I think we're actually licensed for up to 700 users, it runs me 23 or $24,000 a year. When you're talking to that many users plus servers being protected, that's well worth the investment for that dollar amount."
"Licenses are per endpoint, and that's true for the cloud version as well. The only difference is that there is a little extra charge for the cloud version."
"It is a little bit more expensive than other security products that we use, but it does provide us good protection. So, it is a trade-off."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
CrowdStrike is the leader in cloud-delivered next-generation endpoint protection. CrowdStrike has revolutionized endpoint protection by being the first and only company to unify next-generation antivirus (AV), endpoint detection and response (EDR), and a 24/7 managed hunting service — all delivered via a single lightweight agent.
Many of the world’s largest organizations already put their trust in CrowdStrike, including three of the 10 largest global companies by revenue, five of the 10 largest financial institutions, three of the top 10 health care providers, and three of the top 10 energy companies.
Request a free trial here: https://go.crowdstrike.com/try-falcon-prevent
Morphisec is the world leader in providing advanced security solutions for midsize to small enterprises around the globe. We simplify security and can automatically block modern attacks from the endpoint to the cloud. Unlike traditional security solutions relying on human intervention, our solutions deliver operationally simple, proactive prevention. We protect businesses around the globe with limited security resources and training from the most dangerous and sophisticated cyber attacks.
Protect your organization from all threats - not just malware - even when computers and servers aren’t connected to the internet. Start your free trial and deploy CrowdStrike Falcon within minutes to start receiving full threat protection.
CrowdStrike Falcon is ranked 1st in Endpoint Protection for Business (EPP) with 27 reviews while Morphisec Breach Prevention Platform is ranked 10th in Endpoint Protection for Business (EPP) with 15 reviews. CrowdStrike Falcon is rated 8.8, while Morphisec Breach Prevention Platform is rated 9.2. The top reviewer of CrowdStrike Falcon writes "Speeds up the data collection for our phishing playbooks dramatically". On the other hand, the top reviewer of Morphisec Breach Prevention Platform writes "We have peace of mind knowing there is an additional layer of security protecting our endpoints". CrowdStrike Falcon is most compared with Microsoft Defender for Endpoint, SentinelOne, Cortex XDR by Palo Alto Networks, Darktrace and Symantec End-User Endpoint Security, whereas Morphisec Breach Prevention Platform is most compared with McAfee Endpoint Security, SentinelOne, Cortex XDR by Palo Alto Networks, Blackberry Protect and Lacework. See our CrowdStrike Falcon vs. Morphisec Breach Prevention Platform report.
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