We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The most valuable features are flexibility and management."
"Ease of management is certainly the most valuable feature in this product."
"The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects."
"I can quickly manage the provisioned servers."
"The reporting functionality will give you any report you want."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"It handles the basics of monitoring."
"Auto scanning is most valuable. It looks for rogue devices on your network."
"It is stable."
"The user interface is good enough."
"The documentation is very good."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Cisco UCS Manager is not a scalable solution because once you have 160 blades, it cannot be expanded more."
"The interface and the way it is constructed is very complex. They should work to simplify it. It's quite difficult for somebody who doesn't know the product very well. Users should be able to get proficient with it faster. There's definitely room for improvement there."
"The automation within the solution needs to be simplified."
"Its user interface can be improved. It can be more user-friendly."
"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"Upgrading the firmware is a difficult procedure."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"The interface needs some work."
"We can never achieve or get a good picture of the network topology."
"The product is old and not updated."
"The technical support does not bother to respond."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The pricing works out well for us, given our environment and where we are."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
Cisco UCS Manager is ranked 13th in IT Infrastructure Monitoring with 7 reviews while WhatsUp Gold is ranked 30th in IT Infrastructure Monitoring with 4 reviews. Cisco UCS Manager is rated 8.2, while WhatsUp Gold is rated 7.6. The top reviewer of Cisco UCS Manager writes "Easy to manage and has high availability ". On the other hand, the top reviewer of WhatsUp Gold writes "Old, clunky, and with unresponsive support, this product touches the basics but not in style". Cisco UCS Manager is most compared with Cisco Intersight, Nutanix Prism, HPE OneView, Zabbix and Zenoss Service Dynamics, whereas WhatsUp Gold is most compared with SolarWinds NPM, PRTG Network Monitor, Zabbix, Splunk and NetBrain. See our Cisco UCS Manager vs. WhatsUp Gold report.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.