"The SpeakerTrack feature is the most valuable feature."
"The solution is perfectly stable, it normally performs very well."
"It's a nice tool for virtual meetings and I'm satisfied with its performance."
"The solution is very valuable for conference calls, as a lot of businesses are switching from work-from-home."
"Webex is a thin client and we like the interface. It is easy to use."
"It is a valuable solution for virtual meetings."
"Cisco is a pioneer in this particular technology. The features and technology have been adopted and they have been integrated with other solutions."
"The GUI is nice and easy to operate."
"A valuable feature of Webex is that it's good for direct communication. In general, I'm satisfied."
"I was in touch with one of our clients and they mentioned that they would like to have a holographic video conferencing. It would be great if that feature would be added."
"I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything."
"I would like to see the addition of new features that will add value to the product."
"They should work to make it simpler."
"My biggest issue with the solution involves its price, which I find to be prohibitive for small governments and modest-sized schools."
"Better integration with other solutions would benefit Webex."
"The connectivity can be improved because sometimes when we talk to clients that are overseas the connection is kind of poor. The video will be pixelated and we will need to turn off the video because the voice gets delayed."
"My company does a lot of international calls. For some countries they do not have their local number to call in, all they have is a 1-800 number which is quite hard to find. If they want to improve they should set up the local number to call in. What would be beneficial."
"Webex could be improved by having a password-protected system. I don't remember there being any passwords for the meetings, but, presently, Zoom has meeting protection."
Earn 20 points
Webex is designed to help companies improve communication and increase productivity with unlimited HD video meetings in shared meeting spaces.
Companies can use Webex, a Cisco product, to collaborate with peers, share documents and other information, create high-impact webinars and online events, and present dynamic online courses. It can be tailored to your exact company needs and can be fully integrated with mobile apps for iPhone, iPad, Android, and BlackBerry.
Cisco TelePresence is ranked 21st in Virtual Meetings with 1 review while Webex is ranked 4th in Virtual Meetings with 51 reviews. Cisco TelePresence is rated 0.0, while Webex is rated 8.0. The top reviewer of Cisco TelePresence writes "The equipment is easy to handle and it simple to use". On the other hand, the top reviewer of Webex writes "A stable and scalable solution with good tech support that has the hardware and camera features to track one's movements". Cisco TelePresence is most compared with Zoom, Polycom RealPresence Clariti, Cisco Meeting Server, Polycom RealPresence Desktop and Skype for Business, whereas Webex is most compared with Zoom, TeamViewer, Huawei Video Conferencing Platform, Skype for Business and Adobe Connect.
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