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Compare Cisco Secure Endpoint vs. Symantec End-User Endpoint Security

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Featured Review
Find out what your peers are saying about Cisco Secure Endpoint vs. Symantec End-User Endpoint Security and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration.""The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems.""It is a very stable program.""The visibility and insight this solution gives you into threats is pretty granular. It has constant monitoring. You can get onto the device trajectory to look at a threat, but you can also see what happened prior to the threat. You can see what happened after the threat. You can see what other applications were incorporated into the execution of the threat. For example, you have the event, but you see that the event was launched by Google Chrome, which was launched by something else. Then, after the event, something else was launched by whatever the threat was. Therefore, it gives you great detail, a timeline, and continuity of events leading up to whatever the incident is, and then, after. This helps you understand and nail down what the threat is and how to fix it.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""The most valuable feature is signature-based malware detection."

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"It is a scalable product and is average stability-wise.""The anti-virus and firewall policies are the most valuable features of this solution.""Great security and very user friendly.""The product blocks computer viruses.""It's good for large organizations. It's able to handle a lot of users.""Their threat protection is very good. We are managing a good number of users thanks to the solution and we are pretty satisfied with it.""The firewall, IPS and device control are useful at protecting the environment.""The features are very nice. We are getting updates continuously from the Symantec side regarding any attacks, such as zero-day attacks. Symantec helps us in mitigating any attacks or threats early."

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Cons
"Maybe there is room for improvement in some of the automated remediation. We have other tools in place that AMP feeds into that allow for that to happen, so I look at it as one seamless solution. But if you're buying AMP all by itself, I don't know if it can remove malicious software after the fact or if it requires the other tools that we use to do some of that.""I would like to see integration with Cisco Analytics.""We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""The room for improvement would be on event notifications. I have mine tuned fairly well. I do feel that if you subscribe to all the event notification types out-of-the-box, or don't really go through and take the time to filter out events, the notifications can become overwhelming with information. Sometimes, when you're overwhelmed with information, you just say, "I'm not going to look at anything because I'm receiving so much." I recommend the vendor come up with a white paper on the best practices for event notifications.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""The GUI needs improvement, it's not good."

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"They lack the visibility you get in a heuristical, artificial, AI type of product, like a next-gen antivirus.""The technical support could improve because when you reach level one support there is a lot of delays.""The solution could improve by having a better graphical interface.""It can maybe send notifications when there is an update and everything is successful.""The solution already has support for Windows, Mac, and Linux but it could improve by having better support for Linux. We have run into some problems when there are upgrades. If they can improve this point, Symantec would be good for endpoint protection as well as for a critical server.""The enterprise edition does not report attacks on external devices.""Difficult to set up on older systems.""The stability was not the best. There were times when antivirus updates broke it. It wasn't necessarily self-updating - at least, not in terms of the virus signatures. It updated in terms of the executable files. Therefore, when Windows updates would come out, they often couldn't be installed, or the computer would hang due to the fact that the updates weren't compatible with the antivirus."

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Pricing and Cost Advice
"Licensing fees are on a yearly basis and I am happy with the pricing.""In our case, it is a straightforward annual payment through our Enterprise Agreement.""We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds.""We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work.""There is also the Cisco annual subscription plus my management time in terms of what I do with the Cisco product. I spend a minimal amount of time on it though, just rolling out updates as they need them and monitoring the console a couple of times a day to ensure nothing is out of control. Cost-wise, we are quite happy with it.""The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost.""The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable.""Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."

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"The prices fluctuate, but this year I think it was maybe around $12,000.""Its price is fair.""They're on the reasonable side. They are at mid-level. They're not too expensive as compared to their competitors. They're also not too cheap. In terms of price structure, hopefully, they could do a subscription.""Its price is reasonable.""When it comes to pricing, Sophos is preferrable to Symantec.""We pay our licensing fees on a yearly basis, and everything is included in that price.""The price of the solution could be less expensive.""Licensing is based on a yearly subscription."

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Questions from the Community
Top Answer: The most valuable feature is signature-based malware detection.
Top Answer: Licensing fees are on a yearly basis and I am happy with the pricing.
Top Answer: The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and detected as malware when they are not. They should work on some of the signatures… more »
Top Answer: Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valuable feature and their speed of integration is very good. The initial setup was… more »
Top Answer: We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior solution. Microsoft Defender for Endpoint is a cloud-delivered endpoint security… more »
Top Answer: Protection from viruses, malware, Trojans, and malicious files is most valuable. It is also good in terms of application control. I can control the type of external media that can be connected with… more »
Ranking
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21,099
Comparisons
13,817
Reviews
13
Average Words per Review
1,847
Rating
8.8
Views
36,217
Comparisons
31,303
Reviews
47
Average Words per Review
440
Rating
7.3
Comparisons
Also Known As
Cisco AMP for Endpoints
Symantec EPP, Symantec Endpoint Protection (SEP)
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Overview

Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

Offer
Learn more about Cisco Secure Endpoint
Learn more about Symantec End-User Endpoint Security
Sample Customers
Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
Top Industries
REVIEWERS
Healthcare Company19%
Government13%
Manufacturing Company13%
Financial Services Firm6%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company23%
Government7%
Financial Services Firm5%
REVIEWERS
Financial Services Firm12%
Pharma/Biotech Company9%
Manufacturing Company7%
University6%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider22%
Government7%
Financial Services Firm4%
Company Size
REVIEWERS
Small Business36%
Midsize Enterprise18%
Large Enterprise46%
VISITORS READING REVIEWS
Small Business28%
Midsize Enterprise21%
Large Enterprise51%
REVIEWERS
Small Business41%
Midsize Enterprise22%
Large Enterprise37%
VISITORS READING REVIEWS
Small Business35%
Midsize Enterprise16%
Large Enterprise49%
Find out what your peers are saying about Cisco Secure Endpoint vs. Symantec End-User Endpoint Security and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

Cisco Secure Endpoint is ranked 4th in Endpoint Protection for Business (EPP) with 14 reviews while Symantec End-User Endpoint Security is ranked 5th in Endpoint Protection for Business (EPP) with 52 reviews. Cisco Secure Endpoint is rated 8.8, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Carbon Black CB Defense and McAfee Complete Data Protection, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Bitdefender GravityZone Ultra. See our Cisco Secure Endpoint vs. Symantec End-User Endpoint Security report.

See our list of best Endpoint Protection for Business (EPP) vendors.

We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.