"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations."
"Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
"Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP."
"It doesn't impact the devices. It is an agent-based solution, and we see no performance knock on cell phones. That was a big thing for us, especially in the mobile world. We don't see battery degradation like you do with other solutions which really drain the battery, as they're constantly doing things. That can shorten the useful life of a device."
"The most valuable feature is signature-based malware detection."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"It is not just a simple virus scanning product. It handles more advanced needs."
"Scalability is good."
"The initial setup is simple."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"There are products that are technically stronger. However, this product has everything in one solution, which makes it a strong endpoint option."
"The EDR (Enhanced Data Detection and Response) and the DLP (Data Loss Prevention) components are valuable assets."
"The solution is scalable."
"The most valuable feature is the behavioral, non-signature-based threat detection."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on."
"The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time."
"The GUI needs improvement, it's not good."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention."
"If we can lower the price, it will be fantastic because it will generate more revenue for us."
"I would like the solution to have more functions and to be more user-friendly."
"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them."
"From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial."
"They don't have the full stack of offerings as compared to the other competitive products that we see."
"The Data Loss Prevention module can be better. It should also have threat hunting capabilities."
"The choices offered for the on-premises and cloud-based platforms are the reverse of each other."
Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.
Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.
Cisco Secure Endpoint is ranked 4th in Endpoint Protection for Business (EPP) with 13 reviews while Sophos Intercept X is ranked 7th in Endpoint Protection for Business (EPP) with 54 reviews. Cisco Secure Endpoint is rated 9.0, while Sophos Intercept X is rated 8.6. The top reviewer of Cisco Secure Endpoint writes "We have gained more visibility into what's going on because it detects a lot of threats". On the other hand, the top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne, Carbon Black CB Defense and Symantec End-User Endpoint Security, whereas Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Kaspersky Endpoint Security for Business and Webroot Business Endpoint Protection. See our Cisco Secure Endpoint vs. Sophos Intercept X report.
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