"The cyber security features they offer are most trusted"
"We've found it to be stable and good for our customers."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"I have found the malware protection feature valuable. It is helpful and deliverable and is able to protect my entire organization from getting compromised. It also prevents us from visiting any malicious sites which are not visible to the users."
"I like the original functionality, which allows for providing secure DNS services."
"I like that it integrates with the infrastructure. I also like the kind of data and intelligence that's built-in. It helps create innovative reports for security."
"Overall, it is a very good solution. It is a simple solution and very easy to set up."
"Cisco Umbrella is absolutely stable."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"Setup is not that difficult, but it really requires proper technical training."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
"The integration with Cisco could be better."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"It could be more secure. It would be better if they provided a transferring proxy as an add-on and more integration."
"User interface could be a little smoother and more intuitive."
"I would like to see more integrability with other products."
"The pricing is a bit high. Being outside of the USA, we have issues with the exchange rate."
"It should have more integrations with multiple end user OEMs."
Earn 20 points
Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
Cisco ScanSafe Web Security SaaS is ranked 16th in Secure Web Gateways (SWG) with 1 review while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 31 reviews. Cisco ScanSafe Web Security SaaS is rated 7.0, while Cisco Umbrella is rated 8.4. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Good cyber security features; could simplify for users". On the other hand, the top reviewer of Cisco Umbrella writes "Segmenting email and web proxy features stand out but missing pieces leave holes to be filled". Cisco ScanSafe Web Security SaaS is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks and Palo Alto Networks DNS Security.
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