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Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
Cisco Finesse is ranked 5th in Contact Center Platforms while Genesys Cloud is ranked 1st in Contact Center Platforms. Cisco Finesse is rated 0.0, while Genesys Cloud is rated 0.0. On the other hand, Cisco Finesse is most compared with Amazon Connect, Cisco Webex Contact Center and Avaya IX Contact Center, whereas Genesys Cloud is most compared with Amazon Connect, Cisco Contact Center Enterprise, Cisco CCX, Genesys PureConnect and 8x8 Contact Center.
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