Cisco CCX is ranked 2nd in Contact Center Infrastructure while Cisco Contact Center Enterprise is ranked 1st in Contact Center Infrastructure. Cisco CCX is rated 0.0, while Cisco Contact Center Enterprise is rated 0.0. On the other hand, Cisco CCX is most compared with Genesys Cloud, Five9, Cisco CVP, Nuance IVR and Verint Vovici, whereas Cisco Contact Center Enterprise is most compared with Genesys Cloud, Five9, Huawei CCIP, Mitel Contact Center Solutions and Aastra Solidus eCare.
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