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Compare BMC TrueSight Operations Management vs. Splunk

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16,607 views|10,292 comparisons
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93,502 views|78,363 comparisons
Featured Review
Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in IT Infrastructure Monitoring. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"We have the business activity monitoring, the map, and the MBI modules and they are all very good.""The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."

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"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

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"The completeness of the solution is what we like the most.""The logs on the solution are excellent.""I have found the installation can be of medium difficulty to very complex depending on the use case.""The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good.""Easy to deploy and simple to use.""Its dashboard is valuable. If you have a good knowledge of how to create a dashboard, you can create any dashboard related to cybersecurity. If fine-tuned, the alarms that are triggered for instant review are also very valuable and useful.""The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for.""With good domain knowledge, one can build almost anything. If you throw in Alert Manager or an integration with ServiceNow. Then, you have your own SIEM"

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Cons
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Improvements are needed in the area of cloud monitoring, as that's a newer feature.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

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"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The solution is overly complex.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."

More BMC TrueSight Operations Management Cons »

"If you monitor too much, you can lose performance on your systems.""Its pricing model and integration with third-party services can be improved. We had faced an issue with integration. The alerting feature is currently not available with Splunk, but it is definitely available with Datadog and PagerDuty. They should include this feature. A few dashboards in Splunk look quite old and are not that modern. They aren't bad, but improving these dashboards will definitely make Splunk more attractive and usable. I read in a few blog posts that there were a few security incidents related to Splunk agents. So, it can be made more secure.""The configuration could be better.""Could be more user friendly.""Its reporting can be improved. That's the only complaint I have heard. I don't need the reporting part, but I know that other people in the organization need it.""It is a good product, but the Achilles heel for a lot of organizations is the cost model for it because it gets expensive. That's because the model is based on how much data it processes a day, which can be prohibitive, especially if you have a lot of data. A lot of customers may not be ready for the sticker shock on how to fully leverage the product. I realized that the reason for that is that when it was originally designed, it was kind of like a big data modeling application. If they want to have a bigger customer base, they can come out with subsets of their product that are focused on specific things and have different pricing models. It may help with the cost.""Over time I will have more requirements and I can foresee the solution could improve the search algorithm to run and output the data faster.""It needs a better way to export dynamic views without requiring a ton of code and user/pw."

More Splunk Cons »

Pricing and Cost Advice
"The pricing works out well for us, given our environment and where we are.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

More Centreon Pricing and Cost Advice »

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

More BMC TrueSight Operations Management Pricing and Cost Advice »

"I think that most of the log analytics solutions are expensive and I'm not sure if it's worth it.""It's a yearly subscription.""The solution is a little expensive.""Its pricing model can be improved.""Price-wise, if you compare QRadar to Splunk for SIEM functionality then they are in the same range but when you integrate SOAR with these solutions, Splunk takes the lead and is more competitive.""The pricing model is based on the number of gigabytes that you ingest into the Splunk system. So it can be an expensive solution.""The price is comparable.""The pricing modules could be improved."

More Splunk Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new… more »
Top Answer: The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the… more »
Top Answer: I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user… more »
Top Answer: It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
Top Answer: Splunk handles a high amount of data very well. We use Splunk to capture information and as an aggregator for monitoring… more »
Top Answer: The reporting aspect is good and it does what I need it to do.
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
Splunk Enterprise Security
Learn More
Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Splunk software has been around since 2006 and the company has since grown to become an industry leader. Splunk's vision is to make machine data accessible, usable and valuable to everybody. The company offers a wide range of products to turn machine data into valuable information by monitoring and analyzing all activities. This is known as Operational Intelligence and is the unique value proposition of Splunk.

Splunk is well-known for its Log Management capabilities and also for its Security Information and Event Management (SIEM) solutions.

Offer
Learn more about Centreon
Learn more about BMC TrueSight Operations Management
Learn more about Splunk
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Splunk has more than 7,000 customers spread across over 90 countries. These customers include Telenor, UniCredit, ideeli, McKenney's, Tesco, and SurveyMonkey.
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider23%
Government6%
Wholesaler/Distributor5%
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Financial Services Firm10%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Government7%
Financial Services Firm7%
REVIEWERS
Financial Services Firm19%
Energy/Utilities Company12%
Computer Software Company10%
Retailer7%
VISITORS READING REVIEWS
Computer Software Company27%
Comms Service Provider18%
Financial Services Firm10%
Government7%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business48%
Midsize Enterprise9%
Large Enterprise42%
REVIEWERS
Small Business30%
Midsize Enterprise15%
Large Enterprise55%
VISITORS READING REVIEWS
Small Business25%
Midsize Enterprise18%
Large Enterprise57%
Find out what your peers are saying about Zabbix, Datadog, LogicMonitor and others in IT Infrastructure Monitoring. Updated: November 2021.
552,695 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 14th in IT Infrastructure Monitoring with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 47 reviews. BMC TrueSight Operations Management is rated 8.6, while Splunk is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Splunk writes "Good support with an intuitive dashboard but the cost is too high". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, SolarWinds Server and Application Monitor, AppDynamics and SCOM, whereas Splunk is most compared with Dynatrace, Datadog, IBM QRadar, ELK Logstash and Zabbix.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.