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Featured Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."

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"Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.""This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure.""The initial setup was relatively easy, and we didn't have to install anything. All we had to do was put on the devices we wanted to monitor.""The most valuable feature is the Access Rights Manager.""The most valuable feature is application monitoring.""It's good at monitoring system-specific things like ports, services.""The solution is great for monitoring. If something is going wrong, we can immediately find the root cause.""The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."

More SolarWinds Server and Application Monitor Pros »

Cons
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""The solution is overly complex."

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"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers.""Support for the IBM Mainframe is needed.""In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now.""Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the console. So, they have removed the report writer for the backend reports, and we are making use of the web console, but most of the users are not finding it very interesting to use the frontend reports. I would like them to bring back the report writer. That's the key area within it to improve on the reporting. If they can bring back the report writer, then most users will actually be comfortable. I have some customers who are trying to export their report to an Excel format, but it is not possible because they said any report that has been done from the web console cannot be exported to Excel, but most of the customers need to export their reports to Excel. That's one area they need to work on.""The templates could use improvement. Currently, they are quite complex. They should have drag-and-drop functionality instead. It would make it easier to use.""This product has no real downside unless they fail to continue development of its capabilities.""The stability, flexibility, and ease of use could be improved.""It lacks a user experience for measuring things like the end-to-end time for which a user waits for a specific response in the system. In the application layer, it has some very basic stuff. You have to build your own with manuscripts and things like that."

More SolarWinds Server and Application Monitor Cons »

Pricing and Cost Advice
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable.""The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

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"I like the pricing for this SolarWinds product.""Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation.""Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar.""Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."

More SolarWinds Server and Application Monitor Pricing and Cost Advice »

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Questions from the Community
Top Answer: I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script… more »
Top Answer: The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to… more »
Top Answer: I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and… more »
Top Answer: Monitoring of processes and services is the most valuable feature. It is not necessarily just the server alone in terms of the CPU or the memory. We can go in-depth into services and processes.
Top Answer: Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar.
Top Answer: Reporting is the only thing with which we currently have challenges. They have this in two ways. There is the report writer, which is the backend, and we also have web reports, which are on the… more »
Ranking
Views
11,695
Comparisons
6,604
Reviews
3
Average Words per Review
1,212
Rating
8.7
Views
8,905
Comparisons
6,843
Reviews
6
Average Words per Review
435
Rating
7.8
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
SolarWinds SAM
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Overview

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

SolarWinds Server & Application Monitor (SAM) delivers powerful application and server monitoring capabilities for IT pros, enabling them to diagnose and troubleshoot performance issues faster. Do not let slow applications and downtime impact your end-users and business services. Pinpoint the root cause of application issues across various layers of the IT stack. SolarWinds SAM is affordable and easy to deploy, use, and customize. You can automatically discover your system's environment and start monitoring in about an hour. No professional services or consultation needed.

Offer
Learn more about BMC TrueSight Operations Management
Learn more about SolarWinds Server and Application Monitor
Sample Customers
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Andr. L. Riis AS, NetSuite
Top Industries
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Government10%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Financial Services Firm7%
Government7%
REVIEWERS
Financial Services Firm27%
Construction Company18%
Recruiting/Hr Firm9%
Energy/Utilities Company9%
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider15%
Government9%
Financial Services Firm7%
Company Size
REVIEWERS
Small Business48%
Midsize Enterprise9%
Large Enterprise42%
REVIEWERS
Small Business42%
Midsize Enterprise19%
Large Enterprise38%
Find out what your peers are saying about BMC TrueSight Operations Management vs. SolarWinds Server and Application Monitor and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 11th in Application Performance Management (APM) with 4 reviews while SolarWinds Server and Application Monitor is ranked 9th in Application Performance Management (APM) with 8 reviews. BMC TrueSight Operations Management is rated 8.6, while SolarWinds Server and Application Monitor is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of SolarWinds Server and Application Monitor writes "Flexible infrastructure monitoring for gaining deep insight ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and SCOM, whereas SolarWinds Server and Application Monitor is most compared with Azure Monitor, Dynatrace, AppDynamics, Microsoft Endpoint Configuration Manager and ServiceNow Discovery. See our BMC TrueSight Operations Management vs. SolarWinds Server and Application Monitor report.

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We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.