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Compare BMC TrueSight Operations Management vs. Moogsoft

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16,630 views|10,326 comparisons
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7,111 views|5,032 comparisons
Featured Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Moogsoft and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want.""You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view.""The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment.""The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks.""We have the business activity monitoring, the map, and the MBI modules and they are all very good.""Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

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"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization.""The solution has a very good business event manager tool."

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"I like the prediction features.""The AI component allows you to check previous cases and diagnose problems easily.""The Event Management feature is quite valuable.""Moogsoft is easily deployable and ready to use."

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Cons
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things.""Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French.""During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier.""Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD.""Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process.""Improvements are needed in the area of cloud monitoring, as that's a newer feature."

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"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""The solution is overly complex."

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"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen.""The documentation and flexibility for generic integration could be improved.""I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory.""They should consider including Chatbot."

More Moogsoft Cons »

Pricing and Cost Advice
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good.""Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver.""Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons.""Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support.""The pricing works out well for us, given our environment and where we are."

More Centreon Pricing and Cost Advice »

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable.""The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

More BMC TrueSight Operations Management Pricing and Cost Advice »

"When compared to other solutions, it is quite good."

More Moogsoft Pricing and Cost Advice »

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Questions from the Community
Top Answer: The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were… more »
Top Answer: Their licensing model is really easy. You have one license and you have access to all the features, compared to other… more »
Top Answer: There is room for improvement in the basic reporting. They provide reporting in PDF files but you cannot modify these… more »
Top Answer: I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new… more »
Top Answer: The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the… more »
Top Answer: I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user… more »
Top Answer: The Event Management feature is quite valuable.
Top Answer: The price is reasonable. When compared to other solutions, it is quite good.
Top Answer: As a SaaS-based solution, Moogsoft is not mature. Customers have expressed a strong desire for improved integration… more »
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
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Overview
The Centreon solution, based on a free to download Open Source Platform, monitors all critical IT Infrastructure and Applications with real-time dashboards, analytics and insightful alerts that prevent business-impacting downtimes. Since 2005, over 200,000 IT professionals from SMBs and Fortune 500 companies rely on Centreon to guarantee their organization operational performance.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Offer
Learn more about Centreon
Learn more about BMC TrueSight Operations Management
Learn more about Moogsoft
Sample Customers
Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
RetailNext
Top Industries
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider24%
Government5%
Wholesaler/Distributor4%
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Government10%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Financial Services Firm7%
Government7%
VISITORS READING REVIEWS
Computer Software Company37%
Financial Services Firm15%
Comms Service Provider11%
Insurance Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise14%
Large Enterprise36%
REVIEWERS
Small Business48%
Midsize Enterprise9%
Large Enterprise42%
REVIEWERS
Small Business27%
Midsize Enterprise18%
Large Enterprise55%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Moogsoft and other solutions. Updated: November 2021.
554,382 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 14th in IT Infrastructure Monitoring with 4 reviews while Moogsoft is ranked 22nd in IT Infrastructure Monitoring with 4 reviews. BMC TrueSight Operations Management is rated 8.6, while Moogsoft is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Moogsoft writes "Automatic correlations, easy to install, stable, scalable, and the support is good". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, AppDynamics and PRTG Network Monitor, whereas Moogsoft is most compared with Splunk, BigPanda, Datadog, ServiceNow IT Operations Management and PagerDuty. See our BMC TrueSight Operations Management vs. Moogsoft report.

See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.