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Featured Review
Find out what your peers are saying about BMC TrueSight Operations Management vs. Datadog and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late.""Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment.""Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc.""It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

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"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good.""The solution has a very good business event manager tool.""The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

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"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The fact that everything is under a single pane of glass is really valuable, as developers don't have to spend their time copying correlation IDs across tools to find what they need.""Its integration definitely stands out. It provides seamless monitoring of all our systems, services, apps, and whatever else we secure and monitor. Visualizations have become simpler with dashboards. We are getting visibility into systems, services, and apps stack through a single pane of glass, which is good. We are able to put logs in context.""Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up.""I have found some of the most valuable features to be the way things all come together that gives us a point of view that is useful. The panel is very beautiful and customizable.""Datadog has given us near-live visibility across our entire cloud platform.""Its logs are most valuable.""The visibility that it provides is valuable. It is helping in being proactive around incident management. It is helping us to be able to get more visibility into our customers' applications so that we can assist them at the application layer. We also provide them the infrastructure from an AWS standpoint. We are able to make sure that our customers are aware of certain critical things around the analytical piece of either the network or the application. We're able to call customers before they even know about the issue. From there, we can start putting together some change management processes and help them a bit."

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Cons
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions.""There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way.""In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial.""Their pricing model needs improvement."

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"The solution is overly complex.""I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."

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"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert.""While I like the ease of use, when compared with Tenable Nessus they could still improve their usability.""In the past two years, there have been a couple of outages.""It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications.""I think better access to their engineers when we have a problem could be better.""Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion.""More pre-configured "Monitor Alerts" would be helpful.""Additional metrics should be included."

More Datadog Cons »

Pricing and Cost Advice
"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing.""The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

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"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable.""The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

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"If you do your homework, you'll find that if you're really concerned with cost, it's good.""They prefer monthly subscriptions.""Our licensing fees are paid on a monthly basis.""Pricing seemed easy until the bill came in and some things were not accounted for.""The cost is high and this can be justified if the scale of the environment is big.""The price is better than some competing products.""My advice is to really keep an eye on your overage costs, as they can spiral really fast.""It didn't scale well from the cost perspective. We had a custom package deal."

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Top Answer: I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new… more »
Top Answer: The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the… more »
Top Answer: I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user… more »
Top Answer: There are many factors and we know little about your requirements (size of org, technology stack, management systems… more »
Top Answer: With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times… more »
Top Answer: Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the… more »
Comparisons
Also Known As
ProactiveNet, TrueSight Operations Management
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Overview

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.
Offer
Remotely Monitor and Optimize Your IT Operations

Monitor and optimize all your organization's infrastructure even while working from home. Sign up for the 30-day trial to see how NetApp Cloud Insights helps to maintain availability, optimize cloud spend, and identify data security threats.

Learn more about BMC TrueSight Operations Management
Learn more about Datadog
Sample Customers
Information Not Available
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider16%
Manufacturing Company10%
Government7%
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Financial Services Firm10%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Government7%
Financial Services Firm7%
REVIEWERS
Computer Software Company19%
Financial Services Firm15%
Comms Service Provider8%
Manufacturing Company8%
VISITORS READING REVIEWS
Computer Software Company30%
Comms Service Provider18%
Financial Services Firm8%
Media Company5%
Company Size
No Data Available
REVIEWERS
Small Business48%
Midsize Enterprise9%
Large Enterprise42%
REVIEWERS
Small Business48%
Midsize Enterprise25%
Large Enterprise28%
VISITORS READING REVIEWS
Small Business29%
Midsize Enterprise13%
Large Enterprise58%
Find out what your peers are saying about BMC TrueSight Operations Management vs. Datadog and other solutions. Updated: November 2021.
552,695 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 11th in Application Performance Management (APM) with 4 reviews while Datadog is ranked 2nd in Application Performance Management (APM) with 24 reviews. BMC TrueSight Operations Management is rated 8.6, while Datadog is rated 8.4. The top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". On the other hand, the top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, SolarWinds Server and Application Monitor and New Relic APM, whereas Datadog is most compared with Dynatrace, Splunk, ELK Logstash, New Relic APM and Azure Monitor. See our BMC TrueSight Operations Management vs. Datadog report.

See our list of best Application Performance Management (APM) vendors, best AIOps vendors, and best IT Infrastructure Monitoring vendors.

We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.