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Compare BMC Helix Monitor vs. BMC TrueSight Operations Management

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Featured Review
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

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Top Answer: I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script… more »
Top Answer: The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to… more »
Top Answer: I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and… more »
Ranking
16th
out of 19 in Event Monitoring
Views
462
Comparisons
385
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
out of 19 in Event Monitoring
Views
11,695
Comparisons
6,604
Reviews
3
Average Words per Review
1,212
Rating
8.7
Comparisons
Also Known As
Helix Monitor
ProactiveNet, TrueSight Operations Management
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Overview

BMC Helix Monitor is a SaaS solution that combines broad monitoring and event management capabilities with a containerized microservices architecture. Improve performance across complex environments while supporting the agility and speed required by digital businesses.

TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.

Offer
Learn more about BMC Helix Monitor
Learn more about BMC TrueSight Operations Management
Sample Customers
Grupo Moura, Goodman, Aspect, Telefónica Colombia, Fujitsu
Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Top Industries
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider17%
Insurance Company10%
Government6%
REVIEWERS
Comms Service Provider30%
Healthcare Company20%
Manufacturing Company20%
Government10%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider15%
Government7%
Financial Services Firm7%
Company Size
No Data Available
REVIEWERS
Small Business48%
Midsize Enterprise9%
Large Enterprise42%
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: November 2021.
553,954 professionals have used our research since 2012.

BMC Helix Monitor is ranked 16th in Event Monitoring while BMC TrueSight Operations Management is ranked 2nd in Event Monitoring with 4 reviews. BMC Helix Monitor is rated 0.0, while BMC TrueSight Operations Management is rated 8.6. On the other hand, the top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". BMC Helix Monitor is most compared with IBM Tivoli NetCool OMNIbus, whereas BMC TrueSight Operations Management is most compared with Dynatrace, Splunk, AppDynamics, SolarWinds Server and Application Monitor and SCOM.

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