"The most valuable features of the solution are patch management and software license management."
"The initial setup is easy."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"There is a slight delay in customer support, which is something that can be improved."
"The pricing is lower than other well-respected solutions in this category."
"The performance sometimes lags a bit because the solution is demanding on system resources."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"Some difficulties with setup for multiple locations."
"I would like to see them come out with a SaaS version of the product in the future."
Client Management automates endpoint management and helps organizations control costs, maintain compliance, and reduce risk. From device acquisition to disposal, Client Management provides an accurate view of hardware installations, ensures device adherence to organizational and industry policies, and supports systems and software currency.
A web-based windows desktop management software that helps in managing 1000s of desktops from a central location. It can manage desktops both in LAN and across WAN. It automates regular desktop management activities like installing software, patches, and service packs, standardize the desktops by applying uniform configurations such as wallpapers, shortcuts, printer, etc. In simple terms, it helps administrators to automate, standardize, secure, and audit their windows network.
BMC Client Management is ranked 2nd in Mobile Device Management (MDM) with 1 review while ManageEngine Desktop Central is ranked 1st in Client Desktop Management with 22 reviews. BMC Client Management is rated 9.0, while ManageEngine Desktop Central is rated 8.4. The top reviewer of BMC Client Management writes "Low cost solution with multiple features in one place". On the other hand, the top reviewer of ManageEngine Desktop Central writes "Useful for patching and software deployment, but needs a proactive remediation feature ". BMC Client Management is most compared with Microsoft Endpoint Configuration Manager, Microsoft Intune, BigFix and VMware Workspace ONE, whereas ManageEngine Desktop Central is most compared with Microsoft Intune, Microsoft Endpoint Configuration Manager, VMware Workspace ONE, ManageEngine Patch Manager Plus and Google Cloud Identity.
We monitor all Mobile Device Management (MDM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.